Posted on 01/20/2024 11:09:53 AM PST by A Cyrenian
I forgot my password to sign into Intuit when I tried to install TurboTax.
I had to call their customer service to get to the page to reset the password. Their representative sent me an email with a link to enter some information.
They require you to send a picture of your license or passport before you can reset the password.
This seem excessive just to reset a password.
Has anyone had any experiences like this?
Thanks
I have used HR Block software for 5 years with no issues.
Last year I paid underpayment of estimated tax based on what HRB software came up with and paid on time in April. 3 months later I get a check in mail from IRS saying I had overpaid the penalty.
Goes to show you nothing is fool-proof.
In a couple cases I’ve been asked to do this by sellers when purchasing online, for proof of age. I used an image manipulation software to redact key information in the image, like the license number. (You could do this just as easily with a piece of opaque tape.)
Due to covid, many otherwise correct penalties were forgiven retroactively.
Can’t the CIA and FBI use the facial recognition image of your face they use to track you in going through intersections or in an out of public places like stores and banks? Or churches and Christian book stores?
I was a customer for 30 years or so, beginning in the late 1980’s.
Then, they started getting greedy. Requiring a costlier package to provide the same service as the standard had the year before.
For me, the last straw was when the state tax return became a cost-added option. This had been a standard feature for 30 years or more, but some idiots in accounting figured out how to boost their bonus, I guess. Screw expectations. Screw past standards. Screw the customer. And, screw the future of the company.
“no guarantee they can keep it safe.”
No kidding. In the past two weeks, I’ve had four or five letters from MAJOR companies saying “we’ve been hacked and the bad guys have your information.”
Of course, the letters always start with “We take security and protecting your information VERY SERIOUSLY.” But obviously not seriously enough to hire good IT and Security professionals.
Better for them sure, but hell for users.
We had a possible on line security data breach last December.,
Fortunately, we got on top of it and had a great helper at our bank.
She cancelled basically every bank acct. and set up new ones.
The final action was a live phone connection with a Social Security rep to confirm who we were. There was a long online wait getting to the rep, but she was very helpful once on line. She and our bank rep got everything secure and working.
At the end of our session I asked the SS rep, a ? about the state of California requiring your SS # and other sites wanting our SS numbers for our renewed and new driver’s licenses.
She told us that she wouldn’t want the state of California or any other bureaucracy/company having her SS number besides her bank and credit union and her CPA.
Wow, what a story.
I bought something at Home Depot and we didn’t need. My wife took it back. She got a store credit. I tried to use it two or three times and was told that only she can use that store credit! Even other family members cannot use it. That was infuriating because she rarely goes to HD for anything, so the store credit sat around for ages in the back of a drawer. It was only $15, but that $15 from two or three years ago is probably worth $20 or $25 in today’s dollars. She went to HD and bought our Christmas tree there this year, so that’s used up.
I can’t believe they couldn’t work out how to let an immediate family relation use the card when we have the same last name and same address. For crying out loud! The idiots in Finance and IT drive me crazy. They are the Sales Prevention Team.
if you are not the owner of a business, maybe not for the current season, to go back to pen and ink?
Also, there are free software programs available at msjor geek dot com.
From 1968, when working part time after high school,not counting my time in Portland -claimed my returns as self-employed writer, till my retirement in ‘09, did all my own forms on paper with ink.
I reset my password this afternoon. They just sent me an email to confirm.
At times HD seems to be run by psychos.
For decades to get a Veterans discount all you had to do was tell them that you were a vet.
Then, they went two ways:
In store: You just showed the checkout person your Ca driver’s license or a discharge card.
To get the same discount online, you have to fill out a one page form asking a lot of personal and financial data.
So we never order online now.
“Can’t the CIA and FBI use the facial recognition image of your face they use to track you in going through intersections or in an out of public places like stores and banks? Or churches and Christian book stores?”
California DMV now requires a new full picture/facial shot, new finger print and your SS number.
intuit is also and even mostly QuickBooks.
Hacking QuickBooks could destroy a business or rob it blind.
But how do they handle illegals? Police can’t even ask them anything that implies they are not citizens of the US.
I’ve been using TT for over 20 years. This is the first year that they require an Intuit account to use TT.
“But how do they handle illegals? Police can’t even ask them anything that implies they are not citizens of the US.”
They ignore them, until they cause a severe wreck with injuries or worse to innocent victims.
Comforting. /S
Worse. Intuit is a tool of the IRS.
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