Posted on 01/09/2024 9:33:12 AM PST by where's_the_Outrage?
Consumers should anticipate two major alterations to their shopping experience in the coming year, an expert has warned.
A consumer specialist is forecasting a grim conclusion for two contentious supermarket policies that could reshape shoppers’ habits.
Supermarket Guru, Phil Lempert has projected retail tendencies for a quarter of a century, and his recent predictions might come as good news to some shoppers.
In a conversation with The U.S. Sun, the expert explained that security concerns and consumer preferences may be the main drivers of these changes.
“From a security standpoint, what’s happened is the retailers with self-checkout have had to add employees, whether it’s security or other employees to help people at self-checkout.
“So, you know you’re not accomplishing anything. You’re not reducing labour, you’re not getting a better shopping experience.”
(Excerpt) Read more at the-express.com ...
I’m still figuring out how to use the digital coupons. One can save a lot of money the way as they’re directed towards the younger generation. They don’t have much money.
I don’t mind self check out…if it works and scans correctly. Some stores are better than others.
I use self check out at Costco…and never had a problem. It’s faster than standing in line behind someone writing a check.
When I go to the grocery store, I want THEM to weigh my fruits & vegetables, bag my groceries (IN PAPER BAGS) and take them to my car. I am paying enough as it is, they should be providing a SERVICE. This is why I never grocery shop at WalMart.
I went to a late night convenience store where the cashier watches you load coins and bills. It gave me back a five instead of a one for change. Store worker said it was mine now.
“ I don’t mind self check out…if it works and scans correctly. Some stores are better than others.”
For smaller numbers it works great, as long as all items have barcodes .
Larger numbers of items or things without barcodes no.
Some stores have moved from self chekout to highly supervised (watched over) self check out.
I prefer self checkout because I don’t trust the accuracy of programmed prices in the system and can more closely monitor that myself. I also don’t like the bagging job done by the Gen-X’er employees who can’t manage to put a square peg in a square hole.
I never use them. Can’t stand them. I certainly do hope they go away. Dude it the nail on the head when he said the last thing a customer remembers is some store employee making sure I didn’t steal anything. Went to a Walgreens yesterday and the “cashier” was reading a paperback book. She got visibly pissed when I opted to go through her and not the two open self-checkouts. Like I was interrupting her reading.
I oppose and refuse to pay the state tax for bags as mandated by my state, so I prefer self check out. Everything goes back in the basket and I wheel it all to the car to load up. If I have to go through the check out line, it will take longer because I will still refuse bags. If they would bag for free like they used to, then I would use the check out line. Amazingly, when I shop at the commissary, they still bag for free. State law doesnt apply on federal property in this case apparently.
I think self-checkout is here to stay.
WalMart has some of the best and one employee can work 4-6 lines. The newest ones obviously have some sort of age detecting camera because sometimes it won’t card me.
Kroger first installed self-checkout for small purchases. Without expanding their line they expect customers to check out in a teensie little area using dated and buggy machines.
Not all self-checkout is the same.
If lines are short, the cashier is probably faster. She (or he) can scan things faster, because of experience, and she or he has a bagger to facilitate things. I always go with the cashier if there are no lines.
Who is he? How does one get appointed a "supermarket guru"? Why should I pay him any attention?
Ain’t nobody got time for dat.
(Just kidding....good for you :)
I don’t mind self-checkout too much, except when the store (Walmart) doesn’t trust me to do it right and wants to check my receipt at the door.
The newest ones obviously have some sort of age detecting camera because sometimes it won’t card me...
😂
Self-checkout has gotten better, but I rarely get through without something going wrong requiring a person to come over and fix it. My checking and bagging speed is probably a third of the pros at the registers. It’s good for four or five items, but not more.
Now, can I get the smiling guy in the spiffy white shirt and hat to pump my gas, clean my windshield, and check my oil and tires?
For a “service economy,” we sure get crappy service. Comcast/Xfinity has made it completely impossible to get a person on the phone. You get one of those useless bots that can’t help you with anything. My cable modem speed dropped to 250 kbps (yes, KILOBITS) for a few hours on Sunday. The robot said “try restarting your modem and computer.” AI is fantastic. I went to the Comcast store and they had a tech in the Philippines call me back. I got the super-secret text number and code to get a human to call me back. Their solution? “Your cable modem is too old; buy a new one.”
Self checkout gets me out of there far faster than waiting in line for the one checker to do their job with a retarded customer.
Consider yourself lucky. Our local Costco put in self-checkout lanes back in 2020. They were great until Costco decided to man the stations with 4-6 employees who basically grab the hand scanner before you even have a chance to self-checkout. In those instances where I get to the hand scanner first, I get extremely rude responses by the employees.
With this many employees tied to the self-checkout lanes, they might as well modify them to be Express lanes.
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