My computer has closed down two accounts I had that I used for eBay and surfing. I went into the computer to try and find out what is going on. The first time it happened I was having a program download itself after I thought I shut down. I was not aware of the program or of any updates being offered, so I cut the power off to the computer. The next time I tried to log on using that user, I got a message that said "the user profile service failed the log on, User profile cannot be loaded....