Posted on 05/21/2024 4:44:40 PM PDT by TexasKamaAina
Customers of one of the nation’s largest rental car companies are feeling the sting after renting Teslas only to pay hundreds in gratuitous fuel fees — and then being denied refunds.
(Excerpt) Read more at nypost.com ...
“I would like to see this contract as well.”
Try reading the article
According to this article, a guy returned his Tesla with 96% charge just like he picked it up with, and they charged him.
https://www.thedrive.com/news/hertz-is-charging-tesla-model-3-renter-277-fee-for-gas-wont-back-down
“You might ask, maybe Hertz was charging Lee for having to top the Model 3’s battery upon its return? According to the final receipt, the customer gave the Model 3 back to Hertz with the battery 96% full, the exact same state of charge it was picked up with.”
Hertz seems to have a bunch of super crooked franchisees or operators. My guess is that they were randomly adding fake surcharges to people’s bills and forgot to add a setting to not add fake fuel survharges for EVs.
I have been ripped off by Hertz twice and avoid them like the plague. Enterprise is my new go to and they have never tried to cheat me. Yet.
I did read the article and I don’t believe them. Anybody who has been part of corporate culture knows that the standard response to blowback, when they are trying something new to make money, is to blame the system or clerical error or something else.
They just got caught.
Hertz is trying to unload (dump) tens of thousands of their model 3’s but they are turning down bids in the low $20,000s. Seems they want at least 50% of the value in the current used car market. Though they got screwed because they paid a much higher price for them 2-3 years ago than a new one costs today. And their cars apparently don’t have the full self driving technology installed.
They will have to take a bigger haircut to move that inventory. You can lease a brand new model 3 for $300 a month. Not the same as owning, but, you also don’t have to worry about a battery replacement in X years. Think of it is as a long-term rental. You do end up paying about half the price of the car in 3 years but it may not even have that much residual value in 3 years. It’s all unknown. So a lease may be a hedge for those who really want to go electric. It will cost about $150 more a month on a lease if you want the FSD package but the car will have the capability if you choose to add it later.
Why are folks prone to echoing opinions of others and referring to them as facts?
Killer deal.
0.00% chance of a 50% residual at the end of the 3yrs.
Enterprise pays their managers based on customers paying for damage. That’s why they inspect the car so closely. I once had a brand new car with 300 miles. There was a 1” scratch on the door. When I checked out the girl marked it but the carbon didn’t copy her mark.
When I brought it back the guy saw the scratch. I was at LaGuardia in New York so I copped my best New York attitude.
“Maybe you ought to talk to the girl that checked me out and tel her to press her pen harder. And if you really care about the car with 300 miles on it, maybe you should care about your wash rack that has tipped off all the paint from the roof of this brand new car.”
He was just a blubbering mess stammering that he wasn’t going to charge me.
Wow, that was fun.
On the other hand, I was in a hit and run that destroyed an Enterprise car. I did put a scratch in in but that became a non issue after the crash.
Enterprise brought me a new car and I never heard anything else.
There should be a massive class action lawsuit on that. I’d pay to be on the jury.
It’s really no different than most practices for ICE rental cars. You get it ‘full’ and return it full or pay for what you used - at their rates.
They should be paying people to rent the damn things
DEI?
WHAT??!? Read the article??!? Heresy!!
However , then there's "Do I believe the author of the article?" Followed by "Do I believe the statements made by the company in the article?"
If there's any truth to be had, it won't emerge for a while yet.
The problem with an EV is that they loose charge just by sitting. So you could charge them to 100 percent and in few days they may be down to 96 percent. They are an energy disaster.
Not everyone has a gas station either. You get dinged pretty HARD if you don;t return a car without a full tank of fuel (baring the agreement up front). Why should battery powered vehicles be treated differently than internal combustion? What about the person renting the electric car next? Should they be forced to wait for it to recharge 100% before they leave?
Steve Lehto on YouTube has had multiple videos about Hertz doing it.
I think they’ve been spanked for it repeatedly.
Hertz does charge to refill your car, so you are paying a fee. So, you aren’t being treated differently.
Hundreds of dollars to recharge a car is ridiculous.
Hertz: “The gas tank is empty on your Tesla”
Me: “No, the gas tank is full. Show me the gas tank and fuel gauge.”
This is insanity.
I watch Lehtos Law from time to time.
Some of the stuff he goes over, like the judge jailing the kids involved in a custody dispute, mind blowing weirdness.
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