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AT&T customers report massive outage, disrupting phone service across America | Here's what we know
CNN Wire ^ | February 22, 2024 | ByMelissa Alonso and Brian Fung, CNN, CNNWire

Posted on 02/22/2024 6:56:05 AM PST by silent majority rising

AT&T's network went down for many of its customers across the United States Thursday morning, leaving customers unable to place calls, text or access the internet.

Although Verizon and T-Mobile customers reported some network outages, too, they appeared far less widespread. T-Mobile and Verizon said their networks were unaffected by AT&T's service outage and customers reporting outages may have been unable to reach customers who use AT&T.

More than 73,000 AT&T customers reported outages on digital-service tracking site DownDetector. That's not a comprehensive number: It tracks only self-reported outages. Although outage reports fell a bit in the 5 am ET hour, they bounced back in the 7 am ET hour and continue to surge.

AT&T acknowledged that it has a widespread outage but did not provide a reason for the system failure.

"Some of our customers are experiencing wireless service interruptions this morning. We are working urgently to restore service to them," AT&T said in a statement. "We encourage the use of Wi-Fi calling until service is restored."

The company has been responding to customer complaints online, asking them to send direct messages to customer servce.

AT&T has encountered sporadic outages over the past few days, including a temporary 911 outage in some parts of the southeastern United States. Although outages happen from time to time, nationwide, prolonged outages are exceedingly rare.

Several local governments said AT&T's outage was disrupting its services.

San Francisco's Department of Emergency Management said in a statement on X Thursday morning that its 911 center remained operational, but many AT&T customers were unable to reach the emergency line because of the outage. It suggested people call from a landline or find someone with a rival's service to dial 911.

We are aware of an issue impacting AT&T wireless customers from making and receiving any phone calls (including to 911). We are actively engaged and monitoring this.The San Francisco 911 center is still operational.If you are an AT&T customer and cannot get through to 911,… pic.twitter.com/TUIEBkqmkI

— SAN FRANCISCO FIRE DEPARTMENT MEDIA (@SFFDPIO) February 22, 2024


TOPICS: Miscellaneous; Technical
KEYWORDS:
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To: hardspunned
Its WAY more than just AT&T.

From Down Detector:


21 posted on 02/22/2024 7:11:16 AM PST by cdnerds (Vapingunderground)
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To: hardspunned

Russian supported, Iranian backed, Houthi rebel loving, ChiCom homosexual Nazi terrorists did this.
*new talking point


22 posted on 02/22/2024 7:12:55 AM PST by EEGator
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To: silent majority rising

Some in Florida are out. Not mine. Posting this with my AT&T iPhone.

On the other hand, maybe AT&T is updating its snooping programs.


23 posted on 02/22/2024 7:14:27 AM PST by Road Warrior ‘04 (BOYCOTT Anheuser Busch, the NFL, MLB, NBA, NASCAR & Faux Snooze! Molon Labe! Oathkeeper! )
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To: silent majority rising

24 posted on 02/22/2024 7:14:34 AM PST by outofsalt (If history teaches us anything, it's that history rarely teaches anything.)
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To: hardspunned

So do the American alphabets who want to stir up a war.


25 posted on 02/22/2024 7:15:25 AM PST by bray (You can tell who the Commies fear.)
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To: chud

We had Samsung Galaxy phones that we tried to activate WiFi Calling on in the past, but we couldn’t get them to work. AT&T pretty much gave up trying, telling us we needed new phones. So, a year ago we purchased an iPhone 13 for the both of us *AND* we switched service away from AT&T.


26 posted on 02/22/2024 7:15:49 AM PST by CatOwner (Don't expect anyone, even conservatives, to have your back when the SHTF in 2021 and beyond.)
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To: silent majority rising

Impossible with the old AT&T network that has been declared obsolete and torn down. A decision Iike many I fear that will someday be regretted.


27 posted on 02/22/2024 7:17:31 AM PST by bigbob ( )
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To: silent majority rising

Well, if it is a foreign cyberattack you can bet the nice folks in DC are busy coming up with a cover story. And AT&T had better play along.

“Nice company you’ve got there, AT&T. Be a shame if it was ruined by an IRS audit.”


28 posted on 02/22/2024 7:18:48 AM PST by Leaning Right (The steal is real.)
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To: silent majority rising
My apartment requires a Smart Phone to do your laundry now.

What is the average monthly fee for Wi-Fi and Internet?

$25? $35?

Crazy. Even my local grocery stores are getting closer and closer to mandatory Smart Phones for food sale prices scanned in store.

$300 a year (plus phone purchase) to get $300 a year in reduced food prices?

Such a deal!

29 posted on 02/22/2024 7:19:18 AM PST by zeestephen (Trump "Lost" By 43,000 Votes - Spread Across Three States - GA, WI, AZ)
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To: outofsalt

LOL!

30 posted on 02/22/2024 7:19:31 AM PST by chud
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To: EEGator

I think the Russians might have discovered Simon Barsinister’s sun spot machine.


31 posted on 02/22/2024 7:24:28 AM PST by hardspunned (Former DC GOP globalist stooge)
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To: drwoof

ATT is currently proposing to eliminate its landline service here in California.


I’ve been getting monthly letters urging me to switch over to something called AT&T Advanced. Half the monthly charge, free nationwide long distance, same phone number, etc, etc, But when I go to the website to look at the details it looks as if I have to plug my phone lines into a new device that pretty much works like a cell phone. Cell coverage here is spotty at best. But I’m thinking sooner or later it will no longer be voluntary.


32 posted on 02/22/2024 7:24:42 AM PST by hanamizu ( )
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To: drwoof

I don’t get cell service here. Peace and quiet coming...


33 posted on 02/22/2024 7:26:12 AM PST by sasquatch (Do NOT forget Ashli Babbit! c/o piytar)
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To: hanamizu

Anything “they” are trying to get you to do is in their, not your, interest.


34 posted on 02/22/2024 7:30:04 AM PST by EEGator
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To: silent majority rising

No problems here.
East Coast, Samsung Galaxy phone on AT&T.


35 posted on 02/22/2024 7:38:30 AM PST by SunTzuWu
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To: SunTzuWu

My rotary dial phone on the wall seems fine !

LOL


36 posted on 02/22/2024 7:44:49 AM PST by Col Frank Slade
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To: armourenthusiast
Do you remember when phone service reliability was like 99.89 percent uptime?

Yes. When I hired on to Pacific Telephone in 1980, I expected a decent career inside the company. I was part of the huge changes that occurred. Had things remained the same, I might be retired with 40 years. The rapid rise of new technologies and competitors removed the iron clad engineering standards that achieved the 5 sigma reliability. I left Nov 26, 1991 as Pacific Telesis management succumbed to the siren song of fabulous stock prices over competent engineering. I started with my current employer on Dec 6, 1991. No regrets.

37 posted on 02/22/2024 7:46:58 AM PST by Myrddin
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To: hanamizu

A cell phone signal booster may help your reception.


38 posted on 02/22/2024 7:49:48 AM PST by Secret Agent Man (Gone Galt; not averse to Going Bronson.)
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To: hanamizu

And you’d be right about that. The world that many of us have seen coming —a world in which our activities are either compulsory or prohibited— is upon us.


39 posted on 02/22/2024 7:54:11 AM PST by drwoof
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To: 1Old Pro
With all this technological progress, I'm contemplating getting a ham license.

I did that in 1976. Over the last couple years, I've been acquiring a variety of antennas that can be rapidly deployed in the field. All of the radios will run off 13.8 VDC battery or power supplies. Radios are all voice/data capable. I also acquired better test instruments including cross needle power/SWR meters, vector network analyzers and antenna analyzers good from 0 to 500 MHz. Some of the equipment is leveraging DSP for data comm that runs on laptop PCs. The HF rigs use SDR and can handle a full range of modulation types AM/FM/USB/LSB/FSK/PSK.

You can find training materials on arrl.org. The two big equipment shops are Ham Radio Outlet and Gigaparts. Accessories are well covered by MFJ. Check Chameleon Antenna and DX Engineering for antenna/feedline supplies. Amazon has access to multiple suppliers as well.

40 posted on 02/22/2024 7:58:23 AM PST by Myrddin
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