damn... i remember when going to Sears was an occasion and the first place i ever rode an escalator as a treat we'd hit HoJo's on the way home
Most stores have made paying for stuff really difficult. Except amazon and ebay. You gotta make paying for stuff easy.
Yeah, if the store has any money.
yup- i was in Sears in White Plains, NY a week ago...i always go and buy the stuff they are giving away...the store was empty..the issues??
1) every cash register had a line of three or four customers waiting to pay for the stuff they wanted to buy...it takes 3x as long waiting on line to pay for the items as it did to pick the item outs...
2) there are employees standing around yapping to each other rather than helping out the customers...
3) the cashiers struggle to speak english- again, spanish...
Thanks for posting...you can find the same scene at KMart...does this mean the same management style is reflected in all their stores? I suspect so. What a tragic ending for an iconic American retailer.
i knew they wer dying 25 years ago when their tool manager (female) knew nothing about tools, power tools, or even basic shop safety
I went there to return a Christmas Present that was too small.
I had the correct sized item in my hand- after a half hour of arguing that it was too late to exchange Christmas Item (Feb 1) I walked out with the correct size item, and left the other one (still brand new and unopened) on the counter and told them to call the police.
Three employees tried to chase me out the door. I demanded to see the manager who SURPRISINGLY said “thanks for shopping here sir, have a good day” and gave the employees a stare I though would knock them over. I often wondered if little miss bubble-gum-and-cell-phone girl was employed the next day.
The last thing I bought at Sears was a $300 stereo system. It stopped working so I took it back and they said they’d repair it. They called me to say it was done and I went to pick it up, but they said I’d already picked it up. I never saw the stereo again and they didn’t reimburse me.
Millions of middle and lower class American families used to depend on Sears for clothing, tools, car parts and service, home furniture, just about everything.
Now? Not so much.
Pretty much dead in Canada as of a few days ago when they announced closing 59 of their stores. There will be still some around but it will be a shell of what it once was.
http://www.torontosun.com/2017/06/22/sears-canada-seeking-court-protection-from-creditors
damn... i remember when going to Sears was an occasion and the first place i ever rode an escalator as a treat we'd hit HoJo's on the way home
The disease resides in the office of the CEO.
The CEO and his team failed to stay abreast of the changing marketplace.
As King Solomon said almost 3,000 years ago, "without vision, my people perish."
Same for companies.
Sears is another once iconic American company bought out by a Wall Street corporate raider and milked dry over the past decade. Unfortunately in today’s economy Wall Street investment firms are all about extracting rents for personal gain, not investing, building and creating.
http://www.businessinsider.com/how-eddie-lampert-set-sears-up-to-fail-2017-5
https://www.usatoday.com/story/money/2017/03/22/sears-holdings-ceo-eddie-lampert/99487518/
Sears, San Antonio Center, Mountain View, CA, 1961
Good-bye, Sears, 2011...
New "mixed use" in 2014. The new "urban landscape."
I keep thinking someone, or a group of someones on the Board of Directors must have made the decision to let Sears slowly die on the vine. The deterioration is just too obvious, too widespread and prolonged to be spontaneous. I have a sister who worked for them in California maybe 15 years ago. She mentioned the poor management, skewed schedules and low pay even back then.
It would have been kinder to simply cease operating the retail stores or sell them off. I think that’s what happened to Montgomery Wards stores, which used to be one of the retail giants. Of course in today’s world, not many retailers would need that many overlarge brick and mortar stores that need to be lit up and maintained.
Maybe the majority of Sears store could become hospitals , Community Colleges or affordable housing.
JC Penny as well.
Went to the Sears just inside the DC Beltway, (Van Dorn), at the Sears there was nothing but muslimes “working” there with NO interest in assisting anyone unless they are muslime as well.
Felt like I was back in the mid-East again, with the black draped arabic-speaking, sweat/perfume smell.
Home depot/Lowes/Walmart/Target/Amazon has made Sears/Macy’s/JC Penny’s OBSOLETE.
I haven’t been inside a Sears store for more than 10 years,
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I think you aren’t alone in that regards. Thus
one of the reasons Sears, etc are on the wane.
Cheap shot clickbait headline. Did the author expect Sears to be flourishing? The organization’s decline has been well covered without this kind of garbage that passes for news. Check financial performance if we want to know how the org is doing.
