[camle]

i knew they wer dying 25 years ago when their tool manager (female) knew nothing about tools, power tools, or even basic shop safety

[Dilbert San Diego]

i knew they wer dying 25 years ago when their tool manager (female) knew nothing about tools, power tools, or even basic shop safety

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That’s a pet peeve of mine, that you go in some stores, and the people who work there can be clueless about the products their stores are selling. I wonder about what training, if any, they give their employees about the merchandise they sell.

[armourenthusiast]

I am a big fan of Ace hardware. They are a little more than HDepot, but there is always somebody around to help you.

[Vermont Lt]

It used to be a joke in our family that if my Dad was going to Sears, you did not go with him. Any other store was safe. He would go into sears and get so aggravated at the staff for not knowing anything. As a youngster it was embarrassing. As an adult, it was amusing.

[ehconrad]

I took a set of allen wrenches back to Sears years ago and the clerk was resistant, saying he worked in a shop. Well, I worked in a shop for 37 years, including heat treating, and I told him their wrenches weren’t even 29 Rockwell. I thought their clothes were boring and overpriced. I did lots of business with them in the 50s and 60s. I remain a critic of American management.