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Comcast Voice-Remote Rejects "Dick Van Dyke" Search: "I Cannot Handle That Type of Language"
hollywoodreporter.com ^ | 1/4/19 | Chris Gardner

Posted on 01/05/2019 7:49:57 AM PST by a little elbow grease

Remote got snippy when users asked it to play episodes of 'The Dick Van Dyke Show.'

Comcast's Xfinity X1 Voice Remote is supposed to be state-of-the-art cable TV tech, allowing subscribers to speak relatively complex commands to the cable box. Not only can you ask it to fast-forward, pause and rewind, it can also answer tougher questions ("What's that song on the soundtrack?") and scour the cable guide for specific movies and shows. It’s also award-winning, scoring a 2017 Red Dot Design Award from the international design competition.

But there is one glitch.

Two users have confirmed to THR that the remote gets snippy when asked to play episodes of The Dick Van Dyke Show. "Sorry, I cannot handle commands with that type of language," it responds. Commands for "Dick Van Dyke" are now able to be completed after the problem was discovered, according to an Xfinity spokesperson: "We want to provide our customers with a best-in-class voice control experience that is also safe and appropriate for every member of the family. Last month alone, our customers issued 700 million voice commands, and when issues like this arise, we work to address them quickly."

(Excerpt) Read more at hollywoodreporter.com ...


TOPICS: Culture/Society; Miscellaneous; News/Current Events; Unclassified
KEYWORDS: comcast; dickvandyke; rejection; television; voiceremote
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To: a little elbow grease

“...appropriate for every member of the family.”

Except for Dutch Boys, apparently.


21 posted on 01/05/2019 8:19:59 AM PST by PLMerite ("They say that we were Cold Warriors. Yes, and a bloody good show, too." - Robert Conquest)
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To: a little elbow grease
Hoo boy! Bound to happen:"Social Justice Translation Software"...

Shades of "1984"...

TXnMA
 

22 posted on 01/05/2019 8:25:44 AM PST by TXnMA ("Allah": Satan's current Alias | "Barack": Satan's minion | "Muslims": Satan's useful idiots...)
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To: a little elbow grease

I just tried it here in Naples, Forida.

It responded in text “Dick Van D***” but found an on demand Dick Van Dyke channel.


23 posted on 01/05/2019 8:25:54 AM PST by Bartholomew Roberts
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To: a little elbow grease

Searched it fine for me, must’ve fixed it already.


24 posted on 01/05/2019 8:26:49 AM PST by jacknhoo (Luke 12:51; Think ye, that I am come to give peace on earth? I tell you, no; but separation.)
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To: a little elbow grease

Dyke is a blacklisted word so it treats the input as cursing and won’t process it.0


25 posted on 01/05/2019 8:27:51 AM PST by HamiltonJay
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To: Born to Conserve

I am confused by this post. I have a Comcast voice TV remote but it doesn’t “listen” like the “smart” boxes do. You have to push and hold down the microphone button and talk into it. Then it searches for your desired content. I don’t see how the situation you described could occur unless someone was holding down the button and searching for pizza places.


26 posted on 01/05/2019 8:29:29 AM PST by luv2ski
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To: gundog

I read that Mary Tyler Moore used to call him that.

Not sure if she was being affectionate, bitchy, or just amusing.


27 posted on 01/05/2019 8:32:44 AM PST by yarddog
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To: a little elbow grease

28 posted on 01/05/2019 8:33:19 AM PST by Fightin Whitey
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Anncr.: "Now, back to 'The [bleep] Van [bleep] Show' on CBS!"

And for those nostagic for "American Top 40" (or growing up listening to K-Earth 101 in Left Angeles) ...

"I'm Charlie Van [bleep] doing house chores this week for Casey Kasem."

ff

29 posted on 01/05/2019 8:33:44 AM PST by foreverfree
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To: Fightin Whitey

30 posted on 01/05/2019 8:35:19 AM PST by bert ( (KE. N.P. N.C. +12) Princess Gray Beaver, for President?)
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To: a little elbow grease

Will it help me find the Pho Keene restaurant?

http://www.freerepublic.com/focus/f-news/3717160/posts


31 posted on 01/05/2019 8:36:24 AM PST by Larry Lucido
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To: gundog

“Penis Van Lesbian” probably won’t get you where ya wanna go, either.

Or it definitely will. :)


32 posted on 01/05/2019 8:38:03 AM PST by Let's Roll ("You can avoid reality, but you cannot avoid the consequences of avoiding reality" -- Ayn Rand)
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To: yarddog

“Oh, Rob!”


33 posted on 01/05/2019 8:38:26 AM PST by gundog ( Hail to the Chief, bitches!)
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To: a little elbow grease

what do you call a lesbian driving a truck load of dildos?


34 posted on 01/05/2019 8:40:12 AM PST by 4yearlurker ("There stands mother under the oleanders,open the windows." A dying cowboys last words,1879.)
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To: a little elbow grease

I wouldn’t image search that text string without safe search turned on. Just sayin’, and I darn sure didn’t.


35 posted on 01/05/2019 8:41:04 AM PST by FreedomPoster (Islam delenda est)
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To: a little elbow grease
There's a name for this, which not coincidentally would be blocked by some filters: The Scunthorpe problem
36 posted on 01/05/2019 8:48:09 AM PST by ArcadeQuarters ("Immigration Reform" is ballot stuffing)
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To: a little elbow grease

Would not be surprised if it is listening when the microphone button but in NOT pressed as well.


37 posted on 01/05/2019 8:49:23 AM PST by Soros Billions (Gore is a pussy, Hillary : There's a man for ya)
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To: a little elbow grease; All
I have a car that reads text messages from my smartphone. After one particularly interesting family affair someone texted "That was a real clusterf*ck" - exact text. I had the car read it to me, and it read it verbatim, with the swear word.

True story. I've been telling people my car knows how to swear.

38 posted on 01/05/2019 8:51:05 AM PST by Hardastarboard (Break it off in 'em, Brett. They've earned it, and you've earned it.)
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To: Soros Billions

What was the ‘urban legend’?? about the couple arguing and one says ‘Call David Smith’ he will tell you all you want to know about ‘Jim Jones’..

: Alex ah -Call David Smith?.... He is just a pompous arse and a crooked S-O-B etc etc etc etc

(naturally a ‘friend’ name Alexis thought she was being paged and David Smith got an earful)


39 posted on 01/05/2019 9:01:34 AM PST by xrmusn (6/98"Getting rich as a Politician means doing something illegal''(trunc) HS Truman)
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To: a little elbow grease
Xfinity spokesperson: "We want to provide our customers with a best-in-class voice control experience that is also safe and appropriate for every member of the family. Last month alone, our customers issued 700 million voice commands, and when issues like this arise, we work to address them quickly."

Anyone else tired of these Dick Van Dyke responses from big corporations?

40 posted on 01/05/2019 9:04:40 AM PST by Flick Lives
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