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MGM boss ADMITS his Las Vegas hotels are an outrageous rip-off and says 'Shame on us'
The Daily Mail ^ | 30 Oct 2025 | NATASHA ANDERSON

Posted on 10/31/2025 7:40:54 PM PDT by MinorityRepublican

The top boss of MGM resorts has admitted Las Vegas has become a rip-off and even declared 'shame on us' as he derided his own hotels' extortionate prices that have driven tourists way.

MGM President and CEO Bill Hornbuckle revealed during an earnings call Wednesday that his resorts have 'price-corrected' after being rocked by a summer of public scandal.

The company was met with heavy criticism after a guest at its four-star ARIA hotel revealed they were charged $26 for a single bottle of water.

A Daily Mail reporter also revealed the company's flagship Bellagio Hotel was charging guests an extra $25 just to eat room service off plates.

MGM's parking fees, restaurant and cafe menu prices, and the hefty resort fees guest are charged on top of their nightly room rate, have also come under fire.

'Shame on us,' Hornbuckle told the investor meeting, according to a transcript of the call reviewed by the Daily Mail.

Highlighting the 'infamous bottle of water' and how a Starbucks coffee at three-star Excalibur costs $12, the CEO admitted the firm had not been considerate to the needs of its clientele.

'We should have been more sensitive to the overall experience at a place like Excalibur to those customers,' he said.

'You can't have a $29 room and a $12 coffee.'

He added that MGM has made changes to its prices and believes the company has demonstrated that 'we understand value, we understand Las Vegas, and we'll always be that.'

(Excerpt) Read more at dailymail.co.uk ...


TOPICS: Business/Economy; Travel
KEYWORDS: casinos; lasvegas; mgm; nevada
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1 posted on 10/31/2025 7:40:54 PM PDT by MinorityRepublican
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To: MinorityRepublican

Bring back the mob.


2 posted on 10/31/2025 7:42:21 PM PDT by dfwgator ("I am Charlie Kirk!")
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To: MinorityRepublican

Too late, none of my uber people want to go there anymore. Reno is what they want for now. Also, going to Branson, MO.


3 posted on 10/31/2025 7:43:44 PM PDT by SkyDancer ( ~ Am Yisrael Chai ~)
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To: MinorityRepublican

Vegas deserves its fate.


4 posted on 10/31/2025 7:48:05 PM PDT by PittsburghAfterDark (There is no one more racist than a white liberal.)
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To: MinorityRepublican

The only reason I ever even considered going to Vegas is because of the cheap, good buffets I heard about and the cheap hotel rooms. I am glad they priced themselves out of the market. Now I will never be tempted to go there again.


5 posted on 10/31/2025 7:49:44 PM PDT by E. Pluribus Unum (Je suis Charlie Kirk.)
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To: SkyDancer

Reno is experiencing explosive growth.

Real estate there has passed the unreasonable threshold.

Usta be a quiet, mountain town with a few casinos.


6 posted on 10/31/2025 7:50:30 PM PDT by Mariner (War Criminal #18)
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To: dfwgator

Exactly. Vegas was cheap when it existed mainly to launder money for organized crime.


7 posted on 10/31/2025 7:56:31 PM PDT by Alberta's Child ("There's somebody new and he sure ain't no rodeo man.")
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To: Alberta's Child

And they made sure there were an equal number of blueberries in each muffin.


8 posted on 10/31/2025 7:58:02 PM PDT by dfwgator ("I am Charlie Kirk!")
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To: SkyDancer

Interestingly, Dollywood is becoming a big destination.


9 posted on 10/31/2025 8:06:21 PM PDT by Secret Agent Man (Gone Galt; not averse to Going Bronson.)
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To: All

The Las Vegas Convention and Visitors Authority reported that the city experienced an 11 percent drop in visitors year-on-year in June, followed by a 6.7 drop in August.

Hornbuckle attributed the tourism slump to several factors, including:
<><>400,000 fewer Las Vegas travelers on Spirit Airlines,
<><>a decline in Southern California drive-in visitors,
<><>and continued drops in international travel
<><>following comments and tariff policies from the Trump admin.

“July for everyone in the community was a rough month. The summer was rough,” Hornbuckle said. But things have turned since, he added, and the resort giant might even beat numbers from last year’s “all-time fourth quarter” based on bookings.

Jonathan Halkyard, MGM’s chief financial officer and treasurer, said Wednesday that the company reviewed what customers are actually willing to pay for certain goods and services, and have since implemented about 90 percent of those adjustments.

MGM’s net revenue dropped to $2 billion in the third quarter, down from 2024, mainly due to room renovations at MGM Grand Las Vegas, the company said. Earnings at MGM’s other Las Vegas properties also dropped from $731 million in September 2024 to $601 million this year.


10 posted on 10/31/2025 8:30:51 PM PDT by Liz (To make a conservative mad, lie to him. To make a leftist mad, tell him the truth.)
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To: MinorityRepublican

I guess someone is losing $


11 posted on 10/31/2025 8:33:28 PM PDT by chris haney (Apache)
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To: MinorityRepublican

Whatever... they sodomized the public and will barely back it down just a titch. But they are still a rip off run by private equity.


12 posted on 10/31/2025 8:35:15 PM PDT by DesertRhino (When men on the chessboard, get up and tell you where to go…)
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To: MinorityRepublican

“He added that MGM has made changes to its prices”

Ok, details... in actual numbers. I wanna see how much he really learned.


13 posted on 10/31/2025 8:36:17 PM PDT by DesertRhino (When men on the chessboard, get up and tell you where to go…)
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To: MinorityRepublican

“He added that MGM has made changes to its prices”

Ok, details... in actual numbers. I wanna see how much he really learned.


14 posted on 10/31/2025 8:38:36 PM PDT by DesertRhino (When men on the chessboard, get up and tell you where to go…)
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To: Secret Agent Man

A lot due to the Smokey Mountains National Park is the most visited park.


15 posted on 10/31/2025 8:43:04 PM PDT by Fledermaus ("It turns out all we really needed was a new President!")
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To: MinorityRepublican
Bellagio Hotel was charging guests an extra $25 just to eat room service off plates

Do they just bring up a couple handfuls of food if you don't want the plate fee?

16 posted on 10/31/2025 8:50:05 PM PDT by KarlInOhio (I pray that the sleeping giant has finally awakened and been filled with a terrible resolve.)
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To: MinorityRepublican

The only reason we’ve gone to Vegas the last few yrs is because of the offers we get annually. For example, a 4 night stay in a Bellagio suite with no resort fees, free parking, $600 in free play & a $250 meal voucher. Of course, we gamble a couple thousand dollars whenever we go, so we’re basically paying in advance, but we still come out even thanks to these offers.


17 posted on 10/31/2025 8:56:52 PM PDT by Prince of Space (I hate the media!)
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To: Alberta's Child
Exactly. Vegas was cheap when it existed mainly to launder money for organized crime.

Amen that.
Organized crime had its priorities and Vegas knew how to made sure that those priorities were met...always.

18 posted on 10/31/2025 8:58:46 PM PDT by cloudmountain
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To: KarlInOhio

No they serve your order on plates similar to Chinet, which is basically a higher quality paper plate. Eggs Benedict on those kinds of plates is a disaster.


19 posted on 10/31/2025 8:58:47 PM PDT by Prince of Space (I hate the media!)
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To: MinorityRepublican

Nobody needs to go to Vegas to gamble any more. There are plenty of casinos within a couple of hours drive from most big cities. The days of Vegas and Atlantic City being the only options for gaming are long gone.


20 posted on 10/31/2025 9:04:23 PM PDT by rllngrk33 (The soap box and ballot box have failed, it's really close to time for the bullet box.)
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