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This Is Why Cracker Barrel Is So Successful
Mashed ^ | 2/3/23 | Eve Vawter

Posted on 08/23/2025 8:34:01 AM PDT by DallasBiff

The first Cracker Barrel opened in 1969 in Lebanon, Tennessee, complete with gas pumps, a concept founder Dan W. Evins hoped would help expand his family's oil business and better serve tourists who were traveling down the interstates and highways. Eventually, all the gas pumps were phased out and the restaurant focused on what it had become known for: down-home country cooking with a southern flair. And it's been a success ever since.

Fans are very passionate about Cracker Barrel. They've won the "Best Family Dining" restaurant award time and again, and people make comments on Yelp like, "Great home environment, outstanding daily deals! [...] First and foremost, amazing customer service. They really act and treat you like family. Everyone is always friendly, always accommodating. The food is home cooking delicious!"

The restaurant serves up menu items that appeal to both adults and children, and even the pickiest eaters. It serves breakfast all day long, which is always a plus. It looks like the inside of your grandma's house if your grandma was some old-fashioned Southern lady who lived on a farm and when she wasn't making you biscuits she was out antiquing. They are famous for their hospitality. And that's not all... there are plenty of other reasons Cracker Barrel has been so successful for the last 50 years.

(Excerpt) Read more at mashed.com ...


TOPICS: Business/Economy; Chit/Chat
KEYWORDS: budlight; crackerbarrel; dei; juliefelssmasino; liberals

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To: DallasBiff

I haven’t had a decent meal at CB in over 7 years. Stale, poorly prepared garbage held under heat lamps in the back.

Service sucks, too.


21 posted on 08/23/2025 9:10:23 AM PDT by CodeToad
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To: DallasBiff

“An article from 2 and 1/2 years ago. Cracker Barrel has gone the BudLight DEI route and ruined there reputation and business.”

They hired a woman. Their problems before feminizing were due to the post-Covid economy, where mid-level restaurant chains are in a terrible situation, as their labor costs are through the roof (and the labor costs of their suppliers), yet they don’t have the critical mass for automation like the McDonald’s can now do to greatly lower their lower costs. On the other side, mom and pop joints can hire people off the books, often family members, but others too, and not have to risk big headlines if they’re caught.

They should have realized the situation, buckled-down, and ride it out while closing some locations, but NEVER messing with their customer base. But instead they hired a woman, and thus they were force to let her “change things”.


22 posted on 08/23/2025 9:14:57 AM PDT by BobL
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To: DallasBiff

They phased out the gas pumps. To go along with their new image, they should put in electric charging stations at all their parking spots.


23 posted on 08/23/2025 9:17:05 AM PDT by Cold Heart (Democrats protect criminals and prosecute innocents)
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To: BobL

She was successful at Taco Bell, but as i said earlier in the thread, Cracker Barrel isn’t Taco Bell. What they’re doing to CB isn’t going to work.


24 posted on 08/23/2025 9:19:17 AM PDT by FreedomForce
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To: DallasBiff

I could care less that CB ruined their image. The fact that their food is mediocre is their more compelling problem.

Someone said this earlier....

Fast Food on a Plate.


25 posted on 08/23/2025 9:26:51 AM PDT by Responsibility2nd (Import the third world. Become the second world.)
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To: FreedomForce

“She looks DEI”

***********

I’ve never seen anyone that looks like her eating at a Cracker Barrel so its hard to understand the company going with someone who is visually the epitome of a DEI liberal. They must not care about their stock price.


26 posted on 08/23/2025 9:28:06 AM PDT by Starboard
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To: jroehl

Yup—they are “out and equal”....

Hopefully down and out and equal with the rest of the dying or dead woke corporations.


27 posted on 08/23/2025 9:30:38 AM PDT by cgbg (It was not us. It was them--all along.)
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To: CodeToad

About a year ago we were served cold coffee. Absolutely no excuse for that.


28 posted on 08/23/2025 9:30:42 AM PDT by Starboard
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To: cgbg

LOL. How true.


29 posted on 08/23/2025 9:31:34 AM PDT by Starboard
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To: DallasBiff
The Cracker Barrel bimbo making this stupid choice also wants Cracker Barrel to start serving Bud Light and to provide drag queens the opportunity to read porn to children on Saturday mornings.

30 posted on 08/23/2025 9:33:02 AM PDT by GOPJ (Superman joined ICE - - Lex Luthor drinks Bud light, drives a Jaguar and is a registered democrat)
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To: discostu

” They went from making $90 million in FY23 to $41 million in FY24. “

What I found said FY2024 Revenue was $3.47 Billion. But we might be looking at different things.


31 posted on 08/23/2025 9:33:35 AM PDT by PLMerite ("They say that we were Cold Warriors. Yes, and a bloody good show, too. 😁 " - Robert Conquest )
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To: DallasBiff

What made it attractive was that it was an OLD country store! You walked through the myriad charming rows of merchandise to get to the restaurant.

Obviously, that model can’t expect to show blockbuster growth, since there are fewer and fewer of the elderly every day.

That’s what it was. Trying to make it a slick, modern restaurant with the name “Cracker Barrel” will fail. Maybe the new ceo should have considered opening a new chain of restaurants that would appeal to the young, and downsizing Cracker Barrel as needed.


32 posted on 08/23/2025 9:34:38 AM PDT by I want the USA back (America is once again GREAT! Blue Lives Matter! White lives matter. )
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To: cgbg

Cracker Barrel without the dude on the logo sounds like the name of an insane asylum.


33 posted on 08/23/2025 9:40:17 AM PDT by AndyJackson
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To: Responsibility2nd
Mediocre food can be served and Cracker Barrel's still a popular place to eat.

Guess it's just nice not to dine in a liberal hellhole restaurant where waiters might poison the dinners of people they think are MAGA.

I'd rather be safe than 'trigger' some mentally unstable progressive who will try to key my car or my kids...

34 posted on 08/23/2025 9:40:35 AM PDT by GOPJ (Superman joined ICE - - Lex Luthor drinks Bud light, drives a Jaguar and is a registered democrat)
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To: ponygirl

Recently listened to a theory that said hedge funds often buy companies, strip them dow significantly, lay off many, and squeeze every last penny out of it, destroy its reputation for good service and policy, and leave it a mediocre entity before selling it off. Only time will tell the true motive here with CB.


35 posted on 08/23/2025 9:41:22 AM PDT by DPMD (u)
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To: SaxxonWoods
I remember being told in business classes …

90% of what you read and 100% of what you hear is bullshit.

36 posted on 08/23/2025 9:44:41 AM PDT by HIDEK6 (God bless Donald Trump)
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To: PLMerite

I just looked again. You found total. I found net. I thought I found total, so you are right. Not much gross revenue growth though, and serious profit margin shrink.


37 posted on 08/23/2025 9:45:09 AM PDT by discostu (like a dog being shown a card trick)
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To: AndyJackson

38 posted on 08/23/2025 9:46:58 AM PDT by newfreep ("There is no race problem...just a problem race")
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To: HIDEK6

If somebody reads to you then 190% is BS.


39 posted on 08/23/2025 9:54:57 AM PDT by GingisK
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To: HIDEK6

“90% of what you read and 100% of what you hear is bullshit.”

What I learned and followed allowed a great retirement by age 60.


40 posted on 08/23/2025 9:58:56 AM PDT by SaxxonWoods (Annnd....TRUMP IS RIGHT AGAIN.)
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