Posted on 11/14/2023 11:08:13 AM PST by nickcarraway
Customers of popular British grocery chain Booths found out this week that the company is scrapping self-checkout lanes, just six years after rolling them out in their 28 tony stores, mostly located in the north of England.
The decision goes against a decades-long trend, where human beings are increasingly becoming a rarity at the front of supermarkets and other big box retailers — a shift most industry watchers agree is unstoppable.
“We’re not great fans of self-checkouts,” Booths managing director Nigel Murray told U.K. trade publication The Grocer. “We pride ourselves on great customer service and you can’t do that through a robot.” The do-it-yourself approach first seemed like an appealing way of managing labor costs and increasing efficiency, Murray said. But he also noted that the technology
(Excerpt) Read more at nypost.com ...
“...staffed with first class assistants...”
Nothing wrong about cute checkout clerks.
i walked out with $200 of groceries after forgetting to pay
i was putting them in the car when i realized my mistake
i went back in and talked to the manager
he had canceled the sale so i had to re-scan everything
WalMart and Staters works fine for me. No chattie cashier and lonely shopper taking up time, no waiting for the manager to approve checks, never a line, 12 machines available when there were usually 2-3 checkers.
Snicker... They need an excuse to get rid of self checkout. They certainly don’t want to admit to the real reason. That would be racist!
“I was trapped waiting on inept shoppers who accessed the checkout terminal ahead of me.”
I feel your pain. I’m amazed at how stupid people really are. The self check out is nothing new but I always seem to get stuck behind the retards that don’t know hiw to use them.
liberals hate it because they think it takes away jobs
we hate it because “why would i, i don’t work here, give me a discount.”
I did a self checkout the other day when there was an open register. Took me longer because you have to scan one thing at a time and type in “bananas” etc. Sometimes I had to look for the bar code on one of six sides of an item, when the professional cashier has seen that item 100 times. I would have gotten through quicker with a human cashier. Live and learn.
I was at supermarket a while back, a woman with small kids had a credit card, but COULD NOT figure out how to swipe it. The cashier had to walk around and do it for her.
You must mean this one from"Animal House".
Our Walmart supercenter has turned EVERY checkout isle into self check out, at BOTH ENDS of checkout isles there are another 10 stations to check out BOTH end stations have a cash register so the clerk can scan your alcohol, you can NOT take alcohol through self checkout a live person must scan alcohol!!
Why ATM? Isn’t that a risky way to pay at a gas station?
“We believe colleagues serving customers delivers a better customer experience and therefore we have taken the decision to remove self-checkouts in the majority of our stores,” the spokesperson said.
Local Walmart has about 15 self stations while manning only about 2 or 3 stations. It’s the worst. Loooooong lines. People buying a cart full of groceries go through the self line causing issues. Some dont have scales to buy produce. Some dont take cash. Some scan your grapes twice and throw a red flag that requires manual intervention from the supervisor who might get to you in 5 minutes if you’re lucky. Wait times increase and tempers increased. Sucks all the way around, welcome to the future.
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