Send Amazon a copy of Fahrenheit 451.
But they have the nicest chains and so cheap too so keep doing business with them!
Adams: “I can’t penetrate what I believe is their AI support system that is pretending to be human, to determine if it is a system issue or … something else.”
I sure sympathize. Their AI “support” system is absolutely horrible. It puts you in an infinite loop, suggesting irrelevant and useless “support articles” and, after you reply “No, those didn’t help” it puts you back to the beginning of the same loop. Over and over and over.
I have been a long-time customer of Amazon and they gave me a special hotline number that I can use to immediately reach a human, bypassing that horrendous AI “support” system. Adams needs to talk to them and keep telling the useless support people in the Philippines “Escalate, escalate, escalate.” Keep insisting they escalate until you get to somebody who has authority.
I received a defective patio cart from Amazon that was made in China. One part was bent and two parts had manufacturing defects (incompletely folded metal and missing holes). Amazon kept insisting I disassemble the cart, pack it up and send the ENTIRE table back to them. I explained to them there was no way I was going to disassemble it, they were selling faulty product, so send me an advance return replacement table. They kept refusing. I kept telling them “No, send me the parts. Contact the manufacturer.” then, when not getting any satisfaction, “Escalate.” I finally got to a person who agreed my approach was the best and they sent me a replacement table. I swapped out the good parts for the bad and returned the package to them.
I’ve learned with most companies that the support people have ZERO ability to do any independent thinking and have zero authority to make any business decisions. I almost immediately go to “Escalate” with every company.
To Amazon’s credit, they eventually do the right thing, but it takes way too much head-banging to get them there.
On a book related note, I had a book on Welsh grammar purchased as a Kindle book. The author published a new edition. I wanted to buy it. I paid for it. Amazon kept supply the first edition and would not publish the second edition nor refund the money they accepted for the 2nd edition. I tried to help the author to get a copy. Still no joy after 18 months.
Amazon is not always careful with merchandise. I ordered an antenna mount with 3/8-24 threads. It arrived with a hole punched in the internal zip-lock bag and a critical insulating spacer was missing. Another painful return and replace. The replacement arrived with the zip lock bag seal open. The good news is all of the parts "leaked" into the Amazon bag and I had a complete product.
Scott Adams is likely dealing with dumbass "woke" employees at Amazon. If Amazon doesn't fix this nonsense, they are going to lose lots of business. They aren't the only game in town. When Amazon sent the wrong toilet flush valve (I ordered what I wanted, not what they sent), I had to go to a real plumbing supplier. It was twice as expensive and took a week to deliver, but it was the correct part.
.
I need to find out where I can get a copy of this book.
The local indy bookstore will order books for people if they don’t stock them. I’ll try them and encourage others to do so.
I can try Barnes & Noble’s site for the heck of it, but they were pushing gay novels for teenage readers in June, so I’m not dealing with them anymore.
Time to cancel Amazon.
If they are going to be so dishonest in their business dealings and censor non-woke/PC thought, the pox on them.
We’ve been avoiding using them for a couple years now.
Amazon has banned many books—and many Freepers could learn a lot by reading them.
Scott Adams is such a self-promoting shlub IMO. He loves to tell about how smart he is. But the evidence is not conclusive.
Corporate tyranny.
Bought books from Amazon 20+ years ago, when they were still selling mostly books.
These days it’s become the most annoying platform I can think of. Always in your face at the top of any search result (google, duckduck,...), and when I rarely do click on one of their offers, it takes me to a different product! And when I find the correct product, the presentation sucks, with vital information either not there or obscurely hidden.
F Amazon, long and hard.
An email from Amazon KDP says they reversed their decision (without explanation) so Reframe Your Brain is back on track.
I just checked. It's available now.