I can't get into my Yahoo account due to an incorrect password. I've had this same account for years and years. Ten years ago, I changed the password and tried that one and the new one with no luck.
Sometimes yahoo sign in window will say they will send a verification code to the email account I gave them originally. That email is my regular years and years old internet/tv provider's email. Yes, yahoo is showing that correct account that they sent the verification code to but it isn't showing up in my email.
I've contacted my internet/tv provider but the lady has no clue and said to clear my spam. There is nothing blocked there. I know I have a ton of blocked ones but I can't find that list and she was clueless, too. Where the blazes to find it?
But the most worrisome zinger is sometimes the yahoo sign in window says my "password has been changed in the past 3 months" which I haven't. And sometimes it says it is sending a verification code to some email I've never heard of. I'm guessing it's been hacked???
Of course, my life is on that account. Of course, you can't talk to a human at yahoo and their "help" is a paid subscription. Is the paid subscription my only hope? Is their paid subscription a scam?
It sounds like you’ve been hacked.
Time to change everything linked to that email.
Look in the spam folder for the verification email account for the Yahoo reset email?
I had trouble with my yahoo account, they have a new security thing , I used a browser not Thunderbird to log in to yahoo and then saw the Verification code , 4 of them but all the same , LOL
That is what it sounds like. The hacker got into your email and changed the password and gave a different email address as the one to be used for verification.
Are they sending it to your phone, instead of email?
Don’t use Yahoo. The warnings have been all over FR.
I’ve used Hotmail for >12 years since dumping Yahoo with no issues whatsoever, including no junk mail.
If you’re lucky, you’ll regain access to download your data, but all you can do is hope for the best at this point.
I periodically receive email from folks that have a yahoo email account. I can tell from reading the email that this obviously was not sent by the yahoo account holder. These emails usually want me to click on a link for some lame reason.
It is apparent the account holder’s account has been hacked and this email is being sent to every address in their email contact list.
My advice: if you have a yahoo account, immediately change the password and abandon the account.
Get a new, FREE account at proton mail.
This advice also applies to hotmail account users. Lots of hacking going on there also.
have you tried signing in from a different computer/device?
iPhone auto capitalize the first letter, Good idea is to always use a number as the first digit, like a former address you had.
Also could be that you have a bad key on the keyboard, what happens when you open notepad and type the password?
it is also possible, though unlikely that key has been mapped to other character.
check your spam and trash folders in your regular account.
What’s your full name, address, birthdate and SSN?
My sister went thru this. She had forgot the password. She tried another web browser she had used in the past and it had stored the password and she got back in.
I do not know if she has been able to reset the password as you have to know the current password.
Not time write down your accounts. It will not help if hacked but as least you have access to your accounts instead of depending on your memory.
It may be a problem with your internet provider.
I’ve had exactly the same thing happen to my Yahoo account. Fortunately, I had backed up all the emails and haven’t used that account in years. I get the same thing. It says enter your email and will send the verification code to that email address. I Evan made up a fake one that nobody could possibly have and it says it is sending the email to that address. Obviously it is not checking to see if that is the recovery email on the account. This all started when it forced an update of the app through Google play. I think it is a scam to force you to pay for recovery help
Yahoo, like CNN and MSNBC, is a left wing organization.