Posted on 11/23/2021 6:28:30 AM PST by Enlightened1
A grandmother says she was kicked out of a Georgia hotel by police in the middle of the night after she left a bad review online, forcing her and her six year-old granddaughter to walk to an nearby hotel in their pajamas.
Susan Leger, 63, was on the first of her three-night stay at the Baymont Inn & Suites in the mountain town of Helen, Georgia in September when she got a call from the hotel manager telling her she had to leave.
It came shortly after booking site Hotels.com asked her to leave a review post-check-in. Leger did, branding the property 'run down'. She also complained that her room's toilet did not flush properly and that the pool was closed.
Police then showed up to remove her and her 6-year-old grandchild, writing in a report that management wanted her out because she 'had given the hotel a bad review.'
(Excerpt) Read more at dailymail.co.uk ...
Helen is a gouge-fest.
The World is full of weird people. You just learned of one. To Wit} The Hotel Manager.
“If I’ve already paid and the payment was accepted, I’m not leaving, unless it is on my terms.”
Then you’ll be arrested for trespassing and go out in cuffs.
Good grief. I left a negative restaurant review on Yelp once that was perfectly accurate and, in any case, my opinion as a patron. The owner found out my name from the credit card slip and began to harass me with messages.
She stopped only when I said I was going to report her threats.
She achieved her goal, though, because now I’m very hesitant to leave a negative review about places that really deserve it. BTW, I’m pretty easy to please and I eat in a lot of restaurants so I can tell momentary lapses from seriously bad food and service. I go out expecting to have a good time and not looking for things to criticize.
The grandmother did the right thing.
Don’t get arrested in front of your granddaughter..
Then get the media to report it.
The Hotel,The Police and Hotels.com all look foolish.
And Helen,GA appears to be a place I would like to avoid..
Thanks to this grandmother and grandchild..
A public service..
Helen is a gouge-fest. |
Never heard of the place before. But reading the comments - it sounds a lot like Eureka Springs, AR. A liberal hellhole despite being in a conservative area.
Never send food back at a restaurant.
Never complain at a hotel until you are ready to check out.
Some of the rules of travel my late father taught me. Service industry is often filled with wonderful people, but never, and I mean never, give someone an opening to attack and hurt you.
I once saw my father go to a waiter and say “I am not going to eat that, and I am leaving now!” But that was it. He said if you send food back the cook will probably do something horrible to it. Same with complaining at a hotel. Better to check out and leave in the middle of the night.
Gotta be more to this than just leaving a bad review online. She might have a legal case in civil court maybe? The hotel probably has guidelines/ protocols when to have a guest removed. Writing a bad online review is probably not one of them.
Stayed at a Baymont recently in the black hills of SD. Started to notice these huge bugs literally coming out of the woodwork must have been about a dozen of them, crawling on the walls and floor. Will never stay at a Baymont again.
How to go from a 3 star review to a one star review in the blink of an eye.
Here in my area most state have what is called Innkeepers Law, you can remove someone for any disturbance or anything that disrupts anyone’s stay and you do not have to refund anything...
First of all, never write a review until *after* your stay is over and all transactions have been completed, particularly if it’s a BnB review.
Secondly, it defeats the purpose of reviewing if the reviews are either overly critical or overly flattering. Be objective. Be gracious. Don’t nitpick. Briefly tell the reader what you think they should know if they choose to stay there.
Thirdly, businesses should not be allowed to pick and choose their reviews unless a negative review seems to be for personal reasons (i.e. claiming the front desk person is ‘racist’). There should be a mechanism where the reviewing service removes those they believe are unfair but leaves the rest and lets the readers discern.
My wife just told me that your story reminds her of our national “innkeeper” right now having dementia.
Fail, poor, fair, good, outstanding.
Basically, she gave them a “c” grade. That’s average. What’s wrong with that?
Maybe the hotel needed a participation trophy.
The toilet was unavailable for comment.
Many years ago I learned the hard way, some people’s actions never “make sense” to a rational mind.
There are people who will do crazy and stupid for no reason we can ever understand.
Because It is in their own twisted minds they were motivated.
I got licked IN a hotel room last week. The deadbolt stuck closed. It took 2-3 minutes to break it loose. The clerk was walking by my room as I ripped the door open.
She got a nicely pointed earful about safety etc. she was pretty upset about the problem.
Yep, has to be more to the story.
Unless it's a great review...then they send a bottle of champagne.
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