Posted on 09/26/2020 7:53:05 AM PDT by sodpoodle
Documented conversations between Tech Support staff and (technologically impaired) seniors....
Tech support: What kind of computer do you have? Customer: A white one... Tech support: Click on the 'my computer' icon on to the left of the screen. Customer: Your left or my left? ************************
Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'can’t find printer’. I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it..
*************************
Customer: My keyboard is not working anymore. Tech support: Are you sure it's plugged into the computer? Customer: No. I can't get behind the computer. Tech support: Pick up your keyboard and walk 10 paces back. Customer: OK Tech support: Did the keyboard come with you? Customer: Yes Tech support: That means the keyboard is not plugged in.
*************************
Customer: I can't get on the Internet. Tech support: Are you sure you used the right password? Customer: Yes, I'm sure. I saw my colleague do it. Tech support: Can you tell me what the password was? Customer: Five dots.
*************************
Tech support: What anti-virus program do you use? Customer: Netscape. Tech support: That's not an anti-virus program. Customer: Oh, sorry... Internet Explorer..
*************************
Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears. *************************
Tech support: How may I help you? Customer: I'm writing my first email. Tech support: OK, and what seems to be the problem? Customer: Well, I have the letter 'a' in the address, but how do I get the little circle around it? *************************
A woman customer called the Canon help desk with a problem with her printer. Tech support: Are you running it under windows? Customer: 'No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine.'
I keep getting an ID-ten-T error message.
It helps a lot to have grandchildren.
I keep getting a McAfee “Your system is at risk”.....but I know they just want my money;)
Guilty as charged to some of those questions.
Less now than 20 years ago when I let go of my beloved
WEB-TV. I had to. None of the sales people at Best Buy knew much of anything about WEB-TV.
I had to take ‘one small step’ for a Boomer and get a Laptop.
Lol funny stuff
Documented 30 something
“I hold my document up to my PS’s screen but it won’t go in? What do I do? “
Just switch that around a bit to some GA private pilot talking to traffic control ...
My wife’s uncle used to call me several times a month to print something from his iphone. I would patiently explain it to him. Once he couldn’t get his computer to do something and was amazed when I Facetimed him and was able to look at his screen. Another time he wanted to print out a 180 page instruction book on something when he had it in pdf.
My folks had WebTV what a mess!
Why Only Seniors Can Have Cell Phones
How many seniors took selfies on cliff edges and fell over? 0
How many younger people took selfies on cliff edges and fell over? 100s
I was trying to get a lady to find the "My Computer" icon.
ME: What's at the top of your screen?
Her: Samsung.
Me: I'll be there in an hour.
Actually happened to me while setting up a user
“Type in a password”
(After 5 minutes of anguish, types something in)
“Ok hit return and type it in again”
“I don’t remember what it was”
Lol
I had an older student say, ‘I don’t use the confuzer but I can get my daughter to look it up on the innertube.’
An older woman in my office was befuddled when computers replaced typewriters. She couldn’t figure out why formulas in her Lotus program wouldn’t compute. Turns out she was entering a lower-case “L” instead of numerical “1”. Well, that’s where “1” was on typewriters.
Confuzer LOL
I recently got a laptop and guess what????
It works just fine sitting on a table...It don’t have to be in my lap.....
“How many younger people took selfies on cliff edges and fell over? 100s”
Probably older models. Should have upgraded.
rwood
Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.