https://idco.dmdc.osd.mil/idco/
DS Login
MyAuth
Okta Verify
It's kind of a do loop. I end up with cannot sign you in.
I wish they'd have an option for "Do I have an account?". I to the point between MyPay, VA, SSA, Tricare, etc. that I don't remember what I signed up for when.
And if you go to the CAC office website, it says make an appointment, which you can't do unless you can get thru this maze. And of course they don't give the CAC office phone # to make an appointment.
Tell me about it! I’m retired military and wife’s and my existing “indefinite” id cards were to expire 12/31. Trying to get new ones was extraordinarily frustrating. Won’t belabor process but trust me it was beyond suck. Couldn’t do online because your photos on file had to be less than 12 years old and you can’t upload new ones. Fortunately, I made a last ditch call to nearest Army id office and actually got the person who does the id’s. Normally, I’d get an apologetic recording telling me to F’ off because there are no appointments. Period. The lady was a bat shit crazy civilian but yet delightful and accomodating and got us in next day at 8 am. Spent an hour in her office talking about every imaginable subject that came to her mind. But in the end we walked out with new id’s. By the way, that was her last day of work before a months long medical leave.
Do Login.gov for starters.
This has been going on for many years. Being ex-military and retired DoD I went through the BS forever it seemed. Always found it easier to go to a CaC office after waiting to get an appointment and waste half a day or more there.
When you get older you deal with Login Gov or ID.ME for VA, SS and a mirriad of other things.
My federal retired CaC expires next May although they did away with them last year saying you could use your driver’s license to access bases...I use my VA Healthcare ID now to access bases now.
What’s worse than all of this was using that Navyarine NMCI computer system to do any of the above. Total shxt show
I gave up on DS login. It’s ridiculously complicated.
It took me 4 months and two 250 mile trips to my nearest military base to get my ID updated. The appointments at the ID office at McDill were backed up several months so I couldn’t get one online. I had to go to the base in person and wait in line for three hours to get an appointment three months later. When that time came it went relatively smoothly.
The humans working at the front gate and the ID office were very nice when I finally got to see them.
I had no issue ever. I retired in 1989. Had my id. When I became Medicare eligible I went to the Navy reserve center in Erie, PA and updated my id. I had an appointment that I made about a month before. Last year we needed updated digital id cards. Made an appointment at the Cookeville, TN reserve center. We were in and out in less than 30 minutes. It seems if you know your card is a going to expire then make an appointment well in advance. I have never had any issue with ID cards or the issuing process.
We went to the ID facility in the local Army Reserve Center. Called ahead, and it took about a half an hour for my wife and me. No problem at all.
Sorry to disappoint the boo-birds out there.
I did it a few months ago at NAS Pensacola. I usually go to the Coast Guard ATC but couldn’t get an appointment. NAS was very efficient. I was in and out in 20 minutes. Now it’s “INDEF” so hopefully I will never have to worry about it again.
I used the online website to acquire my DoD Disabled Veteran ID card. It was quirky and took a few tries before it went thru. But I received the card in the mail 2 weeks later. It used my CAC ID card’s photo. Best of all the Exp. date is “Indef”. So I can use that to get on bases.
I have a friend who with several others have been working on this for over a year, with no results, no answers.
You can go to almost any ID office on base for walk-in service without making an appointment. You might be there a while but it's not too bad. The computer process for making new CAC cards has sped up considerably over the years.
The ones on the Navy bases here in San Diego are run almost entirely by civilian retirees and they're very helpful at answering questions.
And yes, the log-on systems have become so convoluted that a significant portion of TAPS class is helping you establish accounts. They're working on them. Okta Verify is supposed to be the "one size fits all" log-in for the future but even this isn't a certainty yet.
I have an appointment next week at old Kelly AFB to get my new type of retiree ID card. It’s at the 433d Airlift Wing.
I renewed both mine and my wife’s ID cards online earlier this year and had no problems. They arrived in the mail a week or so later.