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Chicago Store Writes “LOSER” on Cup After Customer Orders Charlie Kirk’s Favorite Drink — Family Demands Accountability as Store SHUTS DOWN Amid Outrage [Starbucks]
Gateway Pundit ^ | September 19, 2025 | Jim Hᴏft

Posted on 09/19/2025 7:49:03 AM PDT by Red Badger

A Starbucks cup from the Chicago location with “Loser :)” written on it after a customer ordered Charlie Kirk’s favorite drink, alongside a screenshot of a store manager.

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A Starbucks in Chicago has been forced to temporarily shut down after staff allegedly mocked a senior citizen customer by scrawling “LOSER” across her order, all because she asked for Charlie Kirk’s favorite drink.

On Tuesday, Jacqueline Garretson took to X to expose what happened to her mother-in-law at the Starbucks on Northwest Highway and Harlem Avenue.

“This morning a family member went to Starbucks and ordered Charlie Kirk’s favorite drink — Mint Majesty with honey. When their cup came back, it was marked with the word ‘loser :)’ scribbled across it,” Garretson wrote.

“No customer should ever be mocked or insulted because of what they order or what they believe. This is blatant bias, unprofessional, and unacceptable.”

Garretson and her husband quickly demanded answers from management.

WATCH:

VIDEOS AT LINK..........................

The couple immediately confronted the store’s district manager, demanding swift action against the employee responsible.

Jacqueline Garretson: I called in yesterday after this incident happened. I’m sure you’ve heard about it. My mother-in-law came in and ordered a Mint Majesty Tea in honor of Charlie Kirk, and this was written on her cup. I’m sure your phone lines have been ringing off the hook, and they’re going to continue to ring off the hook until something happens about the situation.

Husband: Accountability for sure.

Jacqueline Garretson: So what are we doing with all this?

District Manager: We’re in the process of the investigation, figuring out what happened. The people who were here yesterday—we’re trying to understand. We’re still looking into the situation. We are taking action.

Husband: How long does that take? Because it’s been over 24 hours, and I’m sure the person is here right now.

District Manager: Well, we didn’t know for 24 hours.

Husband: You did. You knew immediately.

Jacqueline Garretson: I called yesterday morning. The manager on duty said they would call me yesterday afternoon. Same with my mother-in-law. I heard nothing.

District Manager: What’s challenging right now is that everybody is calling, saying that they were the one it happened to. So we didn’t know which one was the actual incident.

Jacqueline Garretson: Yeah, it’s us. This is our family member. We just picked up the cup.

Husband: It’s my senior citizen mother—she’s not even political.

Jacqueline Garretson: Yeah, she could not be a more unpolitical person whatsoever. But she has morality. She knows what happened to this man is wrong and wanted to order this because it’s trending on social media.

Jacqueline Garretson: So the fact that she left with this cup, then to find out it has “loser” written all over it—that is disgusting.

District Manager: I understand. I understand. All I can say right now is that we’re looking into it and following up on it. I can’t tell you at this moment what the outcome is going to be, because I don’t even know. At this point, it’s not on my terms. The investigation is ongoing.

Husband: So did you ask any of the employees that are here today if they were here yesterday morning? You know who was here. We’re looking for—not corporate bureaucracy—but immediate accountability.

District Manager: I appreciate that.

Husband: And if not, I will have this whole intersection lined with patriots today. I’m not even joking.

District Manager: I don’t think that you are.

Husband: I’m not. That’s my mother.

District Manager: Like I said, I can’t divulge what is happening in the middle of an investigation. I’m not fully in charge of the line. That’s all I can say. What I can do today is help you get a refund on everything.

Jacqueline Garretson: Yes, please refund her. It doesn’t matter if you’re left or right—what happened is wrong, right? And this adds fuel, putting salt in a wound. It just does. I knew Charlie personally, so you’re adding to that.

Husband: I’ll tell you what—you guys picked the wrong person this time. We’re looking for immediate accountability and action, not just corporate callbacks and investigations. I’m talking 5:00 PM today. I want some form of action taken against the employee who represents this business and wrote “loser” on my mother’s cup.

WATCH:

By Wednesday evening, Starbucks had temporarily shut down the Chicago location.

“We asked Starbucks for accountability by 5pm. When we arrived, the store was temporarily closed. Thank you to everyone who has called and stopped into the store over the past 48 hours. We are all Charlie now,” Garretson wrote.

Starbucks corporate later issued a statement.

“There are no restrictions on customers using Charlie Kirk’s name on their order, and we are following up with our team.”

But the response only fueled more anger, especially after former New York City Mayor Rudy Giuliani weighed in.

Despite promises from management, Garretson revealed on Thursday that neither the district manager nor Starbucks corporate had reached out more than 48 hours later.

“48+ hours into #LoserGate and still no call back from the District Manager (even though he promised). Corporate hasn’t reached out either despite multiple attempts. Store is closed, only the drive-thru is open — so I can’t even follow up in person,” she posted.

The Gateway Pundit has reached out to Starbucks for comment.


TOPICS: Business/Economy; Food; Military/Veterans; Society
KEYWORDS: charliekirk; consequences; consequencesaculture; consequencesculture; fafo; fakewaypundit; hoftisafairy; keywordfaghateshoft; usualfrgovtplant
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To: Red Badger

I don’t want to be a snob, but if you are working at Starbucks, who are you to call anybody a loser?

That is to say, if you work at Starbucks, you shouldn’t be a snob either.


41 posted on 09/19/2025 8:26:49 AM PDT by x
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To: Flavious_Maximus

I’m not 100% sure but I think some kind of hair or head covering is required and it must be black to match the color of their shirt. Maybe it’s a new rule because some starbucks employees are now suing the company over some new uniform requirements.


42 posted on 09/19/2025 8:28:09 AM PDT by ladyjane
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To: blitz128

Two things: First, I don’t even like Starbucks coffee.
Second, Because I live in the sticks, I live by Amazon, and I think they are probably even more leftist.

Unlike the leftists of the world, I don’t really care about the politics of a company I do business with unless they shout it from the mountain tops (e.g. Ben and Jerry’s)


43 posted on 09/19/2025 8:32:00 AM PDT by cuban leaf (2024 is going to be one for the history books, like 1939. And 2025 will be more so, like 1940-1945.)
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To: Red Badger
“There are no restrictions on customers using Charlie Kirk’s name on their order, and we are following up with our team.”

Your employee wrote something on the cup. It was a critique, not a name.

You're the "Loser" with this lame BS boilerplate response.

44 posted on 09/19/2025 8:32:14 AM PDT by philman_36 (Pride breakfasted with plenty, dined with poverty and supped with infamy. Benjamin Franklin)
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To: dljordan
The glasses are a dead giveaway.

That they are.

A majority of the stupid idiots who like to video themselves while sitting in their vehicles spewing hate have those big, goofy glasses. I see them on X regularly. 😖

45 posted on 09/19/2025 8:32:35 AM PDT by Allegra (Thank you for your attention to this matter. )
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To: Ditto

I can honestly say that I’ve never spent a dime at Starbucks. I just drank the coffee that work provided (and it wasn’t Starbucks).


46 posted on 09/19/2025 8:34:24 AM PDT by wrcase
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To: Red Badger

America runs on Dunkin.


47 posted on 09/19/2025 8:36:16 AM PDT by mewzilla (Swing away, Mr. President, swing away! 🇺🇸 🏴󠁧󠁢󠁥󠁮󠁧󠁿)
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To: mewzilla

America runs TO Dunkin!................


48 posted on 09/19/2025 8:38:21 AM PDT by Red Badger (Homeless veterans camp in the streets while illegals are put up in 5 Star hotels....................)
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To: Red Badger

F! Starbucks. I stopped giving those loons any money 15 years ago. Total whining idiots that believe they are the smartest people on Earth serving coffee that tastes like charcoal with syrup.


49 posted on 09/19/2025 8:41:52 AM PDT by Agatsu77
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To: Red Badger
1-EE9041-A-2-E5-E-40-DB-A9-A4-CCEF057009-BD

They closed b/c they knew there would be a boycott and unwanted media attention (even though most of the media agree with what was done).

50 posted on 09/19/2025 8:42:11 AM PDT by Bon of Babble (You Say You Want a Revolution?)
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To: Red Badger

If an employee or manager of a Starbucks this is ok or unwilling to do something about it, what’s to say they might do something else with an order if a customer offends them? I would never go into another Starbucks again.


51 posted on 09/19/2025 8:43:08 AM PDT by Trumpette1954 (Live laugh love!cper)
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To: Red Badger

I’m betting that Starbucks will see an uptick in orders for Mint Majesties with two honeys.

My neighbor got one this morning.


52 posted on 09/19/2025 8:43:47 AM PDT by Allegra (Thank you for your attention to this matter. )
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To: FlingWingFlyer

Just sent Starbucks an email.


53 posted on 09/19/2025 8:45:32 AM PDT by navymom1 (God bless President Trump!)
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To: Red Badger

typical starbox faggala


54 posted on 09/19/2025 8:46:13 AM PDT by MarlonRando
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To: Red Badger

Democrats just cannot pass up any opportunity to showcase their HATE.


55 posted on 09/19/2025 8:46:41 AM PDT by volare737 ( Diversity is something to be overcome, not celebrated. )
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To: dljordan

He looks miserable, too. These bullies are frothing at the mouth because they can’t shut us up anymore.


56 posted on 09/19/2025 8:47:05 AM PDT by AmericanMermaid
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To: dljordan

Some people will bend over backwards to give good service. This person looks like he will bend over forwards to give good service.


57 posted on 09/19/2025 8:48:03 AM PDT by 17th Miss Regt (Fascist, deplorable, and proud of it!)
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To: spacejunkie2001

Well stated.


58 posted on 09/19/2025 8:49:03 AM PDT by navymom1 (God bless President Trump!)
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To: Red Badger

I’m torn about this kind of thing. People can be real a-holes, but do we want to become the left when this happens? The employees who work there don’t deserve to be swept up in the actions of one moron. Starbucks should fire the employee who did that (and maybe the manager for not taking action), but I don’t like the increasingly prominent torches-and-pitchforks response to every insult.


59 posted on 09/19/2025 8:49:38 AM PDT by Rutles4Ever (Ubi Petrus, ibi ecclesia, et ubi ecclesia vita eterna!)
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To: dljordan

He kinda looks like he might possibly be the sort of person whose tranny-furry boyfriend could, perhaps, convince him to take “kinetic” action against a public figure with whom he might have some sort of political disagreement.

Maybe.

I have no clear and convincing evidence to say that he actually is such a person, and I certainly am not accusing him of such. I just think he might possibly be the case. Maybe.


60 posted on 09/19/2025 8:50:48 AM PDT by NorthMountain (... the right of the people to keep and bear arms shall not be infringed)
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