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Chicago Store Writes “LOSER” on Cup After Customer Orders Charlie Kirk’s Favorite Drink — Family Demands Accountability as Store SHUTS DOWN Amid Outrage [Starbucks]
Gateway Pundit ^ | September 19, 2025 | Jim Hᴏft

Posted on 09/19/2025 7:49:03 AM PDT by Red Badger

A Starbucks cup from the Chicago location with “Loser :)” written on it after a customer ordered Charlie Kirk’s favorite drink, alongside a screenshot of a store manager.

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A Starbucks in Chicago has been forced to temporarily shut down after staff allegedly mocked a senior citizen customer by scrawling “LOSER” across her order, all because she asked for Charlie Kirk’s favorite drink.

On Tuesday, Jacqueline Garretson took to X to expose what happened to her mother-in-law at the Starbucks on Northwest Highway and Harlem Avenue.

“This morning a family member went to Starbucks and ordered Charlie Kirk’s favorite drink — Mint Majesty with honey. When their cup came back, it was marked with the word ‘loser :)’ scribbled across it,” Garretson wrote.

“No customer should ever be mocked or insulted because of what they order or what they believe. This is blatant bias, unprofessional, and unacceptable.”

Garretson and her husband quickly demanded answers from management.

WATCH:

VIDEOS AT LINK..........................

The couple immediately confronted the store’s district manager, demanding swift action against the employee responsible.

Jacqueline Garretson: I called in yesterday after this incident happened. I’m sure you’ve heard about it. My mother-in-law came in and ordered a Mint Majesty Tea in honor of Charlie Kirk, and this was written on her cup. I’m sure your phone lines have been ringing off the hook, and they’re going to continue to ring off the hook until something happens about the situation.

Husband: Accountability for sure.

Jacqueline Garretson: So what are we doing with all this?

District Manager: We’re in the process of the investigation, figuring out what happened. The people who were here yesterday—we’re trying to understand. We’re still looking into the situation. We are taking action.

Husband: How long does that take? Because it’s been over 24 hours, and I’m sure the person is here right now.

District Manager: Well, we didn’t know for 24 hours.

Husband: You did. You knew immediately.

Jacqueline Garretson: I called yesterday morning. The manager on duty said they would call me yesterday afternoon. Same with my mother-in-law. I heard nothing.

District Manager: What’s challenging right now is that everybody is calling, saying that they were the one it happened to. So we didn’t know which one was the actual incident.

Jacqueline Garretson: Yeah, it’s us. This is our family member. We just picked up the cup.

Husband: It’s my senior citizen mother—she’s not even political.

Jacqueline Garretson: Yeah, she could not be a more unpolitical person whatsoever. But she has morality. She knows what happened to this man is wrong and wanted to order this because it’s trending on social media.

Jacqueline Garretson: So the fact that she left with this cup, then to find out it has “loser” written all over it—that is disgusting.

District Manager: I understand. I understand. All I can say right now is that we’re looking into it and following up on it. I can’t tell you at this moment what the outcome is going to be, because I don’t even know. At this point, it’s not on my terms. The investigation is ongoing.

Husband: So did you ask any of the employees that are here today if they were here yesterday morning? You know who was here. We’re looking for—not corporate bureaucracy—but immediate accountability.

District Manager: I appreciate that.

Husband: And if not, I will have this whole intersection lined with patriots today. I’m not even joking.

District Manager: I don’t think that you are.

Husband: I’m not. That’s my mother.

District Manager: Like I said, I can’t divulge what is happening in the middle of an investigation. I’m not fully in charge of the line. That’s all I can say. What I can do today is help you get a refund on everything.

Jacqueline Garretson: Yes, please refund her. It doesn’t matter if you’re left or right—what happened is wrong, right? And this adds fuel, putting salt in a wound. It just does. I knew Charlie personally, so you’re adding to that.

Husband: I’ll tell you what—you guys picked the wrong person this time. We’re looking for immediate accountability and action, not just corporate callbacks and investigations. I’m talking 5:00 PM today. I want some form of action taken against the employee who represents this business and wrote “loser” on my mother’s cup.

WATCH:

By Wednesday evening, Starbucks had temporarily shut down the Chicago location.

“We asked Starbucks for accountability by 5pm. When we arrived, the store was temporarily closed. Thank you to everyone who has called and stopped into the store over the past 48 hours. We are all Charlie now,” Garretson wrote.

Starbucks corporate later issued a statement.

“There are no restrictions on customers using Charlie Kirk’s name on their order, and we are following up with our team.”

But the response only fueled more anger, especially after former New York City Mayor Rudy Giuliani weighed in.

Despite promises from management, Garretson revealed on Thursday that neither the district manager nor Starbucks corporate had reached out more than 48 hours later.

“48+ hours into #LoserGate and still no call back from the District Manager (even though he promised). Corporate hasn’t reached out either despite multiple attempts. Store is closed, only the drive-thru is open — so I can’t even follow up in person,” she posted.

The Gateway Pundit has reached out to Starbucks for comment.


TOPICS: Business/Economy; Food; Military/Veterans; Society
KEYWORDS: charliekirk; consequences; consequencesaculture; consequencesculture; fafo; fakewaypundit; hoftisafairy; keywordfaghateshoft; usualfrgovtplant
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1 posted on 09/19/2025 7:49:03 AM PDT by Red Badger
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To: Red Badger

Starbucks Sucks.


2 posted on 09/19/2025 7:50:12 AM PDT by FlingWingFlyer (God Bless Charlie Kirk.)
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To: Red Badger
They're so spoiled and entitled and sanctimonious and superior that they openly and clearly believe that they can publicly pour daily Hate on half of the entire population, and it should never be criticized or questioned.

They are utterly desperate to install a caste system like India's here... guess who are the Untouchables.

3 posted on 09/19/2025 7:51:49 AM PDT by Teacher317
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To: Red Badger

Pigs.


4 posted on 09/19/2025 7:53:05 AM PDT by This_Dude
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To: Red Badger

The glasses are a dead giveaway.


5 posted on 09/19/2025 7:53:13 AM PDT by dljordan (The Rewards of Tolerance are Treachery and Betrayal)
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To: Red Badger

So. Mint Majesty with Honey, eh?

And a customer name of “Charlie Kirk”.


6 posted on 09/19/2025 7:54:04 AM PDT by Robert A Cook PE (Method, motive, and opportunity: No morals, shear madness and hatred by those who cheat.)
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To: Red Badger

Silver lining...she found Waldo.


7 posted on 09/19/2025 7:55:36 AM PDT by gundog (The ends justify the mean tweets. )
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To: Red Badger

I never piss off people that are preparing my food or drink.

EVER.


8 posted on 09/19/2025 7:55:52 AM PDT by cuban leaf (2024 is going to be one for the history books, like 1939. And 2025 will be more so, like 1940-1945.)
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To: Red Badger

FAFO


9 posted on 09/19/2025 7:57:39 AM PDT by blitz128
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To: Red Badger

But the husband is also an asshat for demanding action within hours. How I would react: “As District Manager, I would not do that, nor cave in to that. I need verification that it was you and your family member. There are too many scammers out there. We will do this the right way, not quickly because you’re unhappy. For right now, obviously a refund and a gift card, and a promise that I’m investigating the situation. I WILL NOT promise to fire the employee, but that is certainly a likely outcome. Also probably a long retraining session for the entire staff, since others likely saw it and didn’t say anything (although the smiley could have made them think it was a friend of the employee, or whatever). I’ll get some action underway, but it will be on OUR timeline, not rushed because your mother felt insulted for a moment. Again, you have my sincere apologies, and our commitment to action to address the situation.”


10 posted on 09/19/2025 7:58:09 AM PDT by Teacher317
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To: Red Badger

What the hell is it with these grown “men” wearing a beanie hat indoors? Is that some type of fashion symbol across a subculture in Chicago?


11 posted on 09/19/2025 7:58:28 AM PDT by Flavious_Maximus (Tony Fauci will be put on death row and die of COVID!)
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To: Red Badger

I just got back from my trip to Seattle visiting the family that remains there. I took a walk through the old “chad/chap” area. They were busy painting “Black Lives Matter” on the street there.

I seriously considered asking if they were painting a memorial to Charlie Kirk, but I wasn’t carrying so I didn’t...

I left Seattle over 14 years ago and it’s worse every time I go back there. I now see it as a seriously evil place. I want no part of it. In a way, it reminded me of the domed city in the movie, Logan’s Run. Just a bunch of kids running around thinking they’ve figured it out.

I saw a LOT of masks too.


12 posted on 09/19/2025 7:58:34 AM PDT by cuban leaf (2024 is going to be one for the history books, like 1939. And 2025 will be more so, like 1940-1945.)
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To: Red Badger

Hey, it’s got a smiley face! So it’s ok!🙂


13 posted on 09/19/2025 7:59:19 AM PDT by cuban leaf (2024 is going to be one for the history books, like 1939. And 2025 will be more so, like 1940-1945.)
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To: gundog

Post of the day!👍


14 posted on 09/19/2025 7:59:55 AM PDT by cuban leaf (2024 is going to be one for the history books, like 1939. And 2025 will be more so, like 1940-1945.)
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To: dljordan

“””The glasses are a dead giveaway.””””

You will see a lot of the libs wearing glasses. Many liberal women are now wearing the big “smart” glasses.

It is NOT to help their vision. They are SAFETY glasses so when they eat food with a fork they don’t poke their eyes out.


15 posted on 09/19/2025 8:00:04 AM PDT by shelterguy
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To: Robert A Cook PE
Rats and mice are repelled by the scent of mint. Which is why it is a good thing to plant around your house.

Apparently, this includes DemocRATS.

16 posted on 09/19/2025 8:00:30 AM PDT by Vigilanteman (The politicized state destroys many aspects of civil society, human kindness and private charity.)
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To: Red Badger

17 posted on 09/19/2025 8:00:50 AM PDT by gundog (The ends justify the mean tweets. )
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To: Red Badger

Receipts have consequences.

Marxists can only win when there are no receipts and it is a he said/she said decided by an arbiter that is Marxist as well.


18 posted on 09/19/2025 8:00:54 AM PDT by Biblebelter
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To: Red Badger

I would be cautious before running with this story. The Left has made similar claims in the past that turned out to be false.


19 posted on 09/19/2025 8:01:31 AM PDT by Fiji Hill
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To: Red Badger

Jut another skinny nerd.


20 posted on 09/19/2025 8:01:40 AM PDT by CodeToad
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