Posted on 08/01/2024 10:06:56 AM PDT by DallasBiff
AI technology is coming to Taco Bell, hopefully freeing up employees to lessen your wait time and provide better service.
(Excerpt) Read more at zdnet.com ...
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Thank you very much and God bless you.
When I was young, back in the Dark Ages (the mid 70s), I would stop at the nearby Taco Bell after getting off of work from Sears. I would order two bean burritos with green sauce instead of red sauce and extra onions, and a mexi-melt. The price was 87 cents.
Today that same meal (yes, they will still make mexi-melts if you ask nicely) would be about $10.
Why wouldn’t you be able to special order with the AI interface?
No way …. Do you trust something that is not human. I don’t.
“Can’t talk to a machine and special order ……”
I used Wendy’s AI two weeks ago and it took mine with no errors. Large screen updated quickly as I ordered.
Yesterday a person took my order substituting root beer for orange soda.
Besides, the AI system speaks and understands good English.
Nope …. Who do I talk to, if my order is wrong? The machine? No thank you
“No way …. Do you trust something that is not human. I don’t.”
LOL!
You trust a lot of things that are not human!
I know you’re a capable guy so I think you maybe just got a little frustrated.
The McDonald’s kiosk interface is considered in the industry to be highly successful and efficient. The one criticism I have is that the vertical aspect is too large — you end up having to scan up and down to different parts of the display, straining your neck on the process. And I imagine that bifocal users have an extra challenge, but OTOH I have seen some very elderly people using the kiosks.
What, the food ?
My healthcare facility has started using these things as well.
I just tell them I need a person to do it as I can’t see well enough to do it.. Which is a true statement. My brain won’t adjust to progressive bifocals. (which someone pointed out may be because I slightly tilt my head to the side to find center).
Usually people help with no problem but every once in a while someone harumphs.
It is like self-checkout at the grocery store. When do the customers start unloading trucks and stocking the shelves?
Only one problem that I can see... There’s nothing worth ordering at Taco Bell.
“Nope …. Who do I talk to, if my order is wrong? The machine? No thank you”
Are you referring to order entry or order fulfillment?
I take it you are ranting without ever using the system. At Wendy’s your order is displayed on a screen as you talk giving you the opportunity to correct as needed.
Pervy end boomers and pre-crash Xers. Once we are gone it will be also.
I don’t trust humans lol
In my own experience, the AI interfaces have been amazingly capable at understanding user input, even when filled with typos and poor wording (like I say, personal experience lol).
No thank you. I will not use the “system”. I am old. I will not comply.
“Taco Bell is rolling out AI ordering in hundreds of drive-thrus. Here’s how it works
Dave: gimme a double bacon cheeseburger with the works ...
AI: I’m sorry Dave, but I’ve peaked at your medical records and your cholesterol levels are a wee bit high, so I’m changing your order to a veggieburger ...
It is your preference. I will not comply. I will not use a machine to order food. No thanks.
Once again: the Minimum Wage is zero.
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