Posted on 08/01/2024 10:06:56 AM PDT by DallasBiff
AI technology is coming to Taco Bell, hopefully freeing up employees to lessen your wait time and provide better service.
(Excerpt) Read more at zdnet.com ...
When I was young, back in the Dark Ages (the mid 70s), I would stop at the nearby Taco Bell after getting off of work from Sears. I would order two bean burritos with green sauce instead of red sauce and extra onions, and a mexi-melt. The price was 87 cents.
Today that same meal (yes, they will still make mexi-melts if you ask nicely) would be about $10.
Why wouldn’t you be able to special order with the AI interface?
No way …. Do you trust something that is not human. I don’t.
“Can’t talk to a machine and special order ……”
I used Wendy’s AI two weeks ago and it took mine with no errors. Large screen updated quickly as I ordered.
Yesterday a person took my order substituting root beer for orange soda.
Besides, the AI system speaks and understands good English.
Nope …. Who do I talk to, if my order is wrong? The machine? No thank you
“No way …. Do you trust something that is not human. I don’t.”
LOL!
You trust a lot of things that are not human!
I know you’re a capable guy so I think you maybe just got a little frustrated.
The McDonald’s kiosk interface is considered in the industry to be highly successful and efficient. The one criticism I have is that the vertical aspect is too large — you end up having to scan up and down to different parts of the display, straining your neck on the process. And I imagine that bifocal users have an extra challenge, but OTOH I have seen some very elderly people using the kiosks.
What, the food ?
My healthcare facility has started using these things as well.
I just tell them I need a person to do it as I can’t see well enough to do it.. Which is a true statement. My brain won’t adjust to progressive bifocals. (which someone pointed out may be because I slightly tilt my head to the side to find center).
Usually people help with no problem but every once in a while someone harumphs.
It is like self-checkout at the grocery store. When do the customers start unloading trucks and stocking the shelves?
Only one problem that I can see... There’s nothing worth ordering at Taco Bell.
“Nope …. Who do I talk to, if my order is wrong? The machine? No thank you”
Are you referring to order entry or order fulfillment?
I take it you are ranting without ever using the system. At Wendy’s your order is displayed on a screen as you talk giving you the opportunity to correct as needed.
Pervy end boomers and pre-crash Xers. Once we are gone it will be also.
I don’t trust humans lol
In my own experience, the AI interfaces have been amazingly capable at understanding user input, even when filled with typos and poor wording (like I say, personal experience lol).
No thank you. I will not use the “system”. I am old. I will not comply.
“Taco Bell is rolling out AI ordering in hundreds of drive-thrus. Here’s how it works
Dave: gimme a double bacon cheeseburger with the works ...
AI: I’m sorry Dave, but I’ve peaked at your medical records and your cholesterol levels are a wee bit high, so I’m changing your order to a veggieburger ...
It is your preference. I will not comply. I will not use a machine to order food. No thanks.
Once again: the Minimum Wage is zero.
Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.