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MS admits Vista challenges BY SAMANTHA PERRY , ITWEB FEATURES EDITOR [ Johannesburg, 24 August 2007 ] - Microsoft SA has conceded there have been difficulties for resellers and end-users around the launch of its Vista operating system. It states there have been problems with its communications to its channel. Microsoft Windows business group lead Colin Erasmus says these communications were not properly planned. It has three campaigns in the pipeline for this year to rectify the situation, he notes. Local distributors, OEMs and resellers have been battling with bulk image blasting, the time and expense of downgrading unhappy customers...

Introduction Microsoft is understandably touting its new Windows Vista operating system with as many superlatives as they can fit in a sentence but the response from consumers seems to be rather muted so far. Half a billion in marketing dollars can certainly make a flashy entrance but for all the publicity generated in the weeks leading to its 30th January release date, there hasn't exactly been the kind of maniacal rush that we had witnessed when tech gadgets like the new Sony PlayStation 3 were initially released. There wasn't even a decent queue of any sort when CompUSA organized a...