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There is a parallel issue involving or likely to affect Acrobat XI Pro the same way. Is there any information about the fix for Acrobat XI Pro, and is the updater block and folder deletion and regedit a general fix for other Adobe products?

I wasted more time with faux Acrobat support having Indian names than the sealed retail Acrobat X Pro software was worth. The software installed and activated fine 4 years ago. I never could get a straight answer why it would take Adobe 4 years to flag a bad serial,(which I do NOT believe). I was run in circles and told to seek a refund 4 years after a sale of bona fide software that Adobe has suspiciously decided 4 years later is somehow not genuine. Once years ago I ran across a high quality counterfeit of XP and Microsoft had me send it to them for physical examination, and in return MS gave me a free replacement bona fide genuine software for my trouble. Why doesn’t Adobe offer the same consideration? Because that doesn’t sell subscription upgrades. I advised Adobe support that if the problem was not resolved by Adobe, nag screen deactivation would be accomplished by user intervention and the regedit would be published far and wide. A similar intervention had to be done as a workaround when Windows Update malfunctioned and crashed over half a billion XP computers world wide, which was a 100% Microsoft EPIC FAIL. There is a hubris about big corporate entities that never ceases to amaze, with endless tasking of consumers at bug fixes for crappy resource hogging “improved” user profiling spyware / software that isn’t always any real upgrade. It is frustrating, and “cloud computing” is not my cup of tea. I buy zero “subscription software”. And “automatic updates” are eventually a proven security risk any place they are allowed in my experience.

Many thanks for the solution to a real problem, and the precisely detailed instructions.

In addition, I have opened Acrobat X Pro and went to Edit > Preferences > Updater and put a tick in the last option to prevent automatic updating from causing the same problem to reappear through that open door that the application uses to “call home” to Adobe corporate. Adobe is IMO the unethical inventor of this problem that is a ploy to sell the “fix” that is an “upgrade” to their subscription service. I believe Adobe is simply blacklisting bona fide serials on their older permanent license software to force “upgrades” to be made to their subscription service Acrobat DC version. It is a greed motivated “security alert” that your Acrobat is not genuine more than a fact, IMO.