I would suggest connecting directly to the router with a ethernet cable - after bring up a DOS prompt - see if you can ping 192.168.1.1 - (ping 192.168.1.1) which by default is the router. If you get timeout then that means no. Power cycle router with your PC connected to router - see if you can ping that address...IF so bring up a brower - put 192.168.1.1 into the URL filed - log on - and check to see how your wireless is configured. I’ve seen that message b4 and it’s ususal an indicatinon thatyou are not able to authenicate on your wireless network. Re-type the key - perhap change your SSID. after doing that disconnect PC - reboot the PC - and try again.