Posted on 12/12/2014 12:23:41 PM PST by Slings and Arrows
The Harvard Business School professor who blasted a family-run Chinese restaurant for overcharging him $4 has previously attacked a sushi place in a dispute over a Groupon.
-snip-
In the email, published by Boston.com, he claimed he would fight to strip the establishment of its alcohol license 'if it does not honor its contractual commitments'.
He wrote: 'I call on you to honor my three Osushi Groupon vouchers.
'I also call on you to extend their validity for six weeks to reflect the day imposed by our resolution of this dispute.
'If I don't hear from you within the next 15 days, or if we can't resolve this matter privately, I will forward my complaint to the City of Boston Licensing Board, writing in opposition to your Common Victualler License and Alcoholic Beverages License.
'I will argue that the City of Boston ought not renew such license to a restaurant that does not honor its contractual commitments.'
But instead of apologizing to the stubborn customer, like Sichuan Garden did recently, Mr Edelman was banned from returning to the sushi restaurant.
Osushi restaurant's management replied to the email, blasting his ego and saying he should be 'ashamed' of his business practices.
They added police would be called if he ignored the warning and added they would give him a refund for his Groupon because 'NO ONE in retail should have to deal with someone who's [sic] ego is as large as yours'.
(Excerpt) Read more at dailymail.co.uk ...
Ben Edelman's picture must be in the dictionary under "petty."
No soup for you.
moron
Harvard Biz Prof’s start around 175,000 yr for a green pea.
May he choke on an egg lorr!
They should send him a peace offering of fugu.
This guy needs Psychological help.
Lol, I would eat just about anything to say I’ve done it, but I draw the line at fugu.
This guy’s a real kick.
Or a couple of words that rhyme with “kick”...
As someone who has made a living as a customer service consultant, I understand how this stuff is supposed to work.
I have seen guys like this for years. They will read the fine print and hold your feet over the flames until they get what they want; but if you give them what they want at the receipt of the first letter they will not let that go.
I admit to being an avid letter writer when I feel I am not provided the proper service. But that is usually an airline who changes my flight five times and leaves me without a seat.
It costs more in stamps and time to complain about $4. Usually a visit to the store with your gripe will solve your problem.
And a side order of nightshade foo yung.
CC
But he’s a Harvard professor. Meaning that he thinks he is smarter than everyone else. He feels he is part of an elite which feels they can bully those whom they do not feel are their intellectual/educational/professional/social equals. That s part of what is going on here. A Harvard man throwing his weight around.
Edelman is afflicted with Teenie Weenie Syndrome.
Really? for me it’s a whole lot of yiddish words that start with “sch”.
CC
And, I might add, stereotypes about groups of people do have a basis in reality. Ask any waitress about what group/race of people do not tip. Ask anyone who has worked in a deli in a city who are the most difficult customers.
Me too - a few years ago I figured out that I'm not immortal.
The guy has no business practicing law.
“Ben Edelman’s picture must be in the dictionary under “petty.” “
“petty a$$hole”
Pretty sure I was shortchanged in ketchup packets the other day. Hope this professor takes my call. I’ve got a strong case.
Since he might be a liberal he thinks that he’s the hero in all this.
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