Ping...
I’ve used USAA for nearly 30 years. Their service and quality has been on a steady decline for at least 10 of those years. May be time to look for a better option.
“...Cars.com, Casper, Crowne Plaza, Leesa Sleep, Peloton, and Ring.com.”
I listen to SH everyday and have NO idea who these advertisers are. Must be local markets...
I tweeted USAA and told them that I was ineligible for their services, but if I was, I’d be a former customer.
Casper on the other hand was told they lost any opportunity at my imminent mattress buying business. I need one now for my kid and another soon for us.
Considering a mattress in a box option.
This is so typical of companies that lose their base. They get elitist know-it-all management types who have no connection with who and what the company represents. And they do stupid stuff like this, disrespecting core patriotic values of those they used to represent. Once they wreck the brand, their former consumers will very rarely fully trust them again.
The agent I got said "..it was about the 1 millionth call today.." and he wished that they would set up a hot line just for this issue.
I asked if there was any way to contact a corporate "decision maker" because I didn't want to take it out on the agent. He said there wasn't any way to directly connect corporate officers via the service lines. In fact the only way to get to them was snail mail
I included this in my letter to USAA corporate:
"..I think USAA knuckled under to a crowd that has few if any direct business associations with USAA. That was a cowardly reaction rather than a reasoned decision. That makes me worry about the leadership that would either decide that should happen or would allow that to happen..."
"USAA constituents represent the finest and boldest this country has to offer...Your decision to back down under pressure from the left dishonors not only your leadership but the total membership.."
Best Election ever.
Each day, another quasi secret backer of the Deep State and hater of Trump steps on its long and lying tongue.
They can’t control themselves, and they verbally and in plain sight go after Trump or Trump supporters like Hannity.
Bam/Boom! Their overt blatant hatred of Trump and Trump supporters backfires with the 63 million Trump voters!
Then, they feel the burning/scorching backlash economic heat from the 63 million Trump voters.
Too late, they can’t put their evil genie back into their PR bottle feeled with hate for Trump and his supporters.
USAA was an auto insurance cooperative for Army and Air Force Officers. That worked well for years.
Clinton became President and cut the military so there would be fewer new Army and Air Force Officers to become USAA members. USAA panicked. What they should have done was cut staff. What they did was open up the membership and try to be all things to all people. USAA used to never advertise on tv. Now, don’t they even sponsor a football bowl? How does that add value for the members?
Unfortunately, they don’t have the guts to cut staff, so they’ll continue to destroy the company.
And USAA is apparently feeling like a Target and is suffering for it. I hope that Hannity will treat it as Rush treated the bed company that cancelled him when he dissed Sandra Fluke or Flake or whatever. They came crawling back and he kept the door shut.
There is now a hue and cry on going against Hannity. The attack is against his advertisers and this tactic is successful most of the time. In addition by recent reoprts those currently running FOX are against Hannity. The left acts conservatives babble. We are in a war people and right now the issue is in doubt.
USAA is a “veterans group”? LOL
I suppose if officers exploiting veterans by pretending they care about them is being a “veterans group”, then cool, whatever.
Their excuse is a lie
Lies dont set well with military people
Can we start using a different word than ‘backlash’?
I love the headline “Veterans’ Group..” Its a freakin’ insurance company, dolts.
I posted my extreme displeasure on their facebook page yesterday and called their complaint line. I have been a USAA client for many years. I am considering moving if they dont come back to their senses.
Charities run by Democrat operatives?
Such sacrifice
through valor made,
A debt too deep
to be repaid
From their courage
freedom born
To remember them
the poppy worn.
Touching - Legion members might also want to contact the organization (which by the way might just be considered an opinion advocate) about any dissatisfaction they have with USAA.....
From a thread yesterday: “Thank you for reaching out to us. Advertising on opinion shows is not in accordance with our policy and we’ve since corrected it.” That’s fascinating, since even last night, USAA advertised on Hardball on MSNBC, and how does the Chris Matthews record on helping military families match next to Hannity’s?