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Supermarkets slam Wal-Mart--Lower labor costs at heart of strikes by grocery workers
AP via Deseretnews ^ | October 21, 2003 | Gavin McCormick

Posted on 10/21/2003 12:35:40 AM PDT by ChemistCat

CROSS LANES, W.Va. — To find the cause of the nation's three supermarket strikes, just follow Judy Ranson's shopping cart.

An inveterate bargain hunter, Ranson used to chase down the best grocery deals at three stores: her local Kroger in Cross Lanes or down the road at a Fas Check in Dunbar and at a Poca Supermarket in Poca.

Now she makes one trip a week, to the Wal-Mart Supercenter, which opened five years ago a mile and a half down the road and across Interstate 64 from Kroger.

Ranson, who is 57, spends about $90 for herself and her husband. She estimates that she saves $40 to $50 off what she'd pay at the supermarket. "Kroger's prices are too high on a lot of stuff," she said. "I figure $100 ought to be enough to feed anyone for a week."

Officials at Kroger and the nation's other dominant supermarket chains — Ahold, Albertsons Inc. and Safeway Inc. — cite competition from Wal-Mart Stores Inc. and other box stores moving into the grocery business as a reason to hold the line on labor costs.

Those costs include health-care benefits that are the sticking point in United Food and Commercial Workers strikes of 3,300 workers at 44 Kroger stores in West Virginia, Kentucky and Ohio; 70,000 workers at three Southern California chains; and 10,000 workers at three chains in Missouri.

Similar struggles are expected within the next six months as UFCW contracts expire in the Phoenix and Washington, D.C., areas.

"Box stores are a very real threat," said Archie Fralin, a Kroger spokesman in Roanoke, Va. "Their lower labor costs make it imperative for us to manage costs. That's just a reality."

Wal-Mart doesn't break out earnings by division, so it's hard to calculate how much food it sells. But analysts say in just 10 years it has become the biggest player in the grocery business, last year capturing anywhere from 5 percent to 15 percent of the industry's $680 billion pie.

Traditional supermarket sales have dropped about 3 percent in the past year, estimates The Food Institute, a New Jersey-based trade group.

"The supermarket chains are still profitable, but executives see their market share down more than 5 percent over five years, and they're frightened," said George Whalin, president of Retail Management Consultants in San Marcos, Calif.

Lower labor costs for nonunion workers make up part of the advantage of box stores like Wal-Mart.

Including pension and health benefits, Kroger estimates it pays workers on average $6 an hour more in West Virginia than Wal-Mart. Burt Flickinger, managing partner of Strategic Resource Group in New York, says the difference in other parts of the country runs as high as $10 to $14 an hour for full-time workers.

At the Cross Lanes Kroger, striking UFCW workers say Wal-Mart's opening five years ago cost their store $100,000 in weekly receipts — between a third and a half of the store's income.

In response, workers say, Kroger has slashed the store's payroll from 86 to 45 full- and part-time workers.

"All we hear from management is 'Do more,' " said Kay Underwood, 49, a 29-year Kroger employee. "We did an employee survey, and the number of us on Paxil, Prozac, blood pressure medicines, you name it, has gone sky high. We're killing ourselves for this company."

Fralin wouldn't comment on individual Kroger store sales.

But he said industry studies show that Wal-Mart often takes as much as $100,000 a week from existing supermarkets, and he hypothesized that a store losing that much would see labor costs cut similarly.

Wal-Mart insists labor costs are just one part of a low-price formula that includes better purchasing logistics and information systems.

Analysts agree that the Arkansas chain's famously efficient ordering and distribution systems give it an edge, as does its clout in pushing for low wholesale prices. They also say supermarkets have room to improve.

"Most big chains went on a buying binge of smaller chains in the 1990s, and many of those acquisitions have not been fully integrated," said Mark Hamstra, editor of Supermarket News. "They still have costs to wring out from those buys."

Jim Lowthers is president of UFCW Local 400, which represents 30,000 food-industry workers in six states including West Virginia. He says his local has lost 5 percent of its members in five years.

"All these companies make billions of dollars, and all they want to say is 'Wal-Mart, Wal-Mart, Wal-Mart,' " he said. "They've joined together to say the only way to save is by reducing worker benefits. There's no reason they can't compete, profit and still take care of their employees."

Neil Stern, a partner with Chicago retail analyst firm McMillan/Doolittle, said he sympathizes with both management and workers.

"No one can say these retail workers are making too much money," Stern said. "At the same time, these companies are operating on an uneven playing field in terms of labor costs, and that can't continue."

Whalin calls the grocery industry invasion by box stores like Wal-Mart and Target, warehouse clubs like Costco and even drugstore chains like Longs a "sea change."

"Supermarkets have to do better at wringing the costs out of everything," he said. "But no matter what they do, in the long run they can't compete. Ultimately we're going to see fewer chains operating in each region — two, not three or four."


TOPICS: Business/Economy; Crime/Corruption; Culture/Society; Extended News; US: West Virginia
KEYWORDS: grocery; strike; unionbosses; walmart; westvirginia
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To: Wright is right!
WE go to Wally for lower priced goods from these manufacturers. Wally forces them to have lower prices -- it's their USP. To get cheaper stuff they have to source the production in China.
101 posted on 10/21/2003 9:16:10 AM PDT by Cronos (W2004)
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To: Wright is right!
Years ago, when WalMart was establishing its supremacy, it advertised "Made in America". Remember that? Well, it turned out to be bogus, that, in many cases the only thing made in America was the label that said made in America.

After that, with their market share, they just kind of forgot that, and only roll it out occassionally when they need to boost share.

That being said, I have to say that the WalMart merchandise seems to have improved. I just got a desk lamp, clock radio, and exercise outfit there. The quality is as good as specialty stores, and the selection was better.

102 posted on 10/21/2003 9:17:18 AM PDT by grania ("Won't get fooled again")
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To: ChemistCat
Spineless management and corrupt labor unions sink any enterprise.
103 posted on 10/21/2003 9:18:24 AM PDT by hgro
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To: laffercurve
"My prediction is that Wal-mart is slowly becoming a victim of its own success and will not be the force we think it to be in five to ten years. "

Walmart will always have a market in those who are tightwads or enjoy the spectacle of shopping in such a behemoth of a store....And it is a culture unto itself.
104 posted on 10/21/2003 9:18:26 AM PDT by Rebelbase
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To: Clemenza
You wouldnt catch me in a Kmart.
what a sleazy joint. the one and only time i was in one i did get the creeps.
105 posted on 10/21/2003 9:19:18 AM PDT by suzyq5558 (God bless America ,land that i love.)
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To: Fledermaus; Poohbah; Chancellor Palpatine; Texas_Dawg
Surpise, surprise...

Making some mental notes as well. I usually do a lot of my shopping at various places, although I like being able to get a bunch of stuff at Wal-Mart (usually when I have to pick up a wide variety of items) - I also hit a BJ's Warehouse as well (I can really stock up on chocolate there at a MUCH cheaper price).

It seems as if people want high wages, and then when they find they have priced themselves out of the market, they want someone ot MAKE people pay high prices so they can keep their standard of living.
106 posted on 10/21/2003 9:19:45 AM PDT by hchutch ("I don't see what the big deal is, I really don't." - Major Vic Deakins, USAF (ret.))
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To: hchutch
I shop for food at Costco and Food4Less.
107 posted on 10/21/2003 9:24:03 AM PDT by Poohbah ("Would you mind not shooting at the thermonuclear weapons?" -- Major Vic Deakins, USAF)
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To: Cronos
To get those cheaper prices:

Wal-mart pays employees low (very low) wages.
Wal-mart forces it's suppliers to pay low (very low) scale wages.
Wal-mart suppliers move thier manurfacturing to low wage countries. So that they can beat the price of American (high wage) made goods.

Now the end result of the Wal-marting of the USA is that just about everyone has a low wage job and barely afford food and a roof. Just like the rest of the third world. So yea, keep shopping at wal-mart and keep sending those green backs to the chicoms. The PLA is putting them to good use.

Whoever said a capitalist will sell you the rope to hang him with was right.

108 posted on 10/21/2003 9:27:43 AM PDT by jpsb
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To: grania
"Years ago, when WalMart was establishing its supremacy, it advertised "Made in America". Remember that? Well, it turned out to be bogus, that, in many cases the only thing made in America was the label that said made in America."

Back in the "Made In America" phase, most of the brand names carried by SamWal DID make their products in the USA. I still fail to see how it's Wally's fault that these companies have moved their assembly off-shore.

Michael

109 posted on 10/21/2003 9:29:50 AM PDT by Wright is right! (Never get excited about ANYTHING by the way it looks from behind.)
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To: ChemistCat
As long as the Wal-Mart stores in Houston stay filthy, loud and crowded, our local grocery stores don't have to worry about keeping MY business. Wal-Mart has disgusted me ever since my college roommate quit (rather than being fired) over being forced to accept a return of used unmentionables.

That amazingly unhygienic practice alone turned me off Wal-Mart for life.

Add to that the chain's surprising disregard for basic cleanliness - like mopping the floors regularly and cleaning the restrooms - and you have a satisfied Kroger shopper.
110 posted on 10/21/2003 9:32:31 AM PDT by Xenalyte (I may not agree with your bumper sticker, but I'll defend to the death your right to stick it)
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To: ChemistCat
When people pay $3.29/gallon for milk at Albertson's, they remember that the next time they're in Wal-mart and see it's $2.50 there.

True, but I'd rather pay more for milk that I can drink two weeks from now, as opposed to milk that expires before the weekend. Save money, lose time on the other end of drinkability.
111 posted on 10/21/2003 9:33:44 AM PDT by Xenalyte (I may not agree with your bumper sticker, but I'll defend to the death your right to stick it)
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To: stands2reason
Do you have a source that these restaurants add preservatives to their food?

Chain restaurants, as this ex-Bennigan's waitress will tell you, get much of their signature food trucked in. Bennigan's Broccoli Bites, for example, are brought into each store by the huge bag - they aren't made on the premises. Each item you don't make that day has to be preserved.

The local store itself doesn't add preservatives to your food. It's done before packaging.
112 posted on 10/21/2003 9:37:40 AM PDT by Xenalyte (I may not agree with your bumper sticker, but I'll defend to the death your right to stick it)
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To: Wright is right!
I still fail to see how it's Wally's fault that these companies have moved their assembly off-shore.

They were, and still are, in a position to simply look for other manufacturers who employ US citizens.

At least with WalMart, I don't get the feeling I do in other stores that the stuff is being manufactured cheaply out of the country, but the middleman is pocketing huge profits or the money is going to celebrity advertising.

And, I do like those ads where they feature employees and their families. I would really, really, like it if there were more "made in the USA" merchandise there.

And, I'm not going to trash WalMart as an employer. I've seen them do a good job with students who opted to the workforce instead of college. Some got good full time jobs, benefits, 401Ks with information, and help with education, plus quick advancement.

I just really don't like buying unpackaged clothing and unpackaged food at the same store.

113 posted on 10/21/2003 9:38:34 AM PDT by grania ("Won't get fooled again")
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To: auboy; Hawkeye's Girl
And if it's such a bad place to work, then the ex-assistant manager at the local Winn Dixie has lost her mind. She's smiling from ear-to-ear everytime I hit the new Wal-Mart.

Here's a hint . . . she's a manager. Ask HG about the differences in treatment accorded a manager and an associate.
114 posted on 10/21/2003 9:40:34 AM PDT by Xenalyte (I may not agree with your bumper sticker, but I'll defend to the death your right to stick it)
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To: Xenalyte
Ugh, two week old milk. :-)

With three kids, we never have milk more than a couple of days old around here.

I will however reach for the back where the freshest milk is when I'm buying. I'm spoiled.
115 posted on 10/21/2003 9:47:06 AM PDT by ChemistCat (Terri: Day 7 without food/water and the Florida Senate will have three meals today before they vote.)
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To: ChemistCat
"I just hope nobody is expecting Wal-mart to STAY the cheapest when it's the only store left in town."

They won't. Here in rural Missouri, Wal-Mart comes into a town, undercuts the other businesses until they go under and then raises their prices. Also, Wal-Mart doesn't have a good reputation as an employer either. The only reason we still have two grocery stores in our small town is that our Wal-Mart isn't a Supercenter and doesn't sell groceries (yet).

Carolyn

116 posted on 10/21/2003 9:49:40 AM PDT by CDHart
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To: ChemistCat
The milk at the back is not just fresher, but colder . . . that's where the freezer is!
117 posted on 10/21/2003 9:50:39 AM PDT by Xenalyte (I may not agree with your bumper sticker, but I'll defend to the death your right to stick it)
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To: Wright is right!
I've had NetFlix for over two years now. Wal-Mart has been recently trying to muscle in on the online DVD rental biz, but I have my doubts as to whether they can succeed this time.
118 posted on 10/21/2003 10:00:00 AM PDT by ambrose
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To: grania
My freudian slip is showing... good thing it's washed! ;)
119 posted on 10/21/2003 10:11:12 AM PDT by adam_az
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To: CDHart
That's the downside of living in rural America. Before Wal-Mart, however, most older rural folks I talk to tell me that they had the choice of Sears vs. Montgomery Ward, all by catalog.
120 posted on 10/21/2003 10:11:53 AM PDT by Clemenza (East side, West side, all around the town. Tripping the light fantastic on the sidewalks of New York)
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