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How the US Postal Service reads terrible handwriting
You Tube Video ^ | 3/31/2023 | Tom Scott

Posted on 04/02/2025 7:11:14 AM PDT by Pol-92064

At the Remote Encoding Center in Salt Lake City, keyers process 1.2 billion images of mail every year. It's a more difficult job than I thought.

(Excerpt) Read more at youtube.com ...


TOPICS: Business/Economy
KEYWORDS: business; mail; usps
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I once mailed some equipment through USPS when I ran a business. The parcel was lost. A year later the USPS returned it to me from the lost mail center. The part of the parcel box that had the address had been ripped off. Luckily I had a card in the box with my name and address. I scanned the letter that came with it to the customer I had to give a refund to that had been mad about it being lost or I was scamming him.
1 posted on 04/02/2025 7:11:14 AM PDT by Pol-92064
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To: Pol-92064

I worked with my 9 year old grandson on his spelling words yesterday.

His h’s, r’s and n’s are impossible to differentiate.

He has problems with a few other letters as well.

I would love to see one of these machines or workers could make out his hand writing.


2 posted on 04/02/2025 7:24:12 AM PDT by Pontiac (The welfare state must fail because it is contrary to human nature and diminishes the human spirit.)
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To: Pontiac
I would love to see one of these machines or workers could make out his hand writing.

I assume the system uses a large database comprising individual handwritten character/word samples.

Then it is sort of a high tech Wheel of Fortune sans Vanna White to figure out the rest. Ulimately, some may have to be routed to a human.

3 posted on 04/02/2025 7:41:04 AM PDT by fso301
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To: Pol-92064

It’s fun/fashionable/annoying to rip the USPS for myriad reasons. I’ve had bones to pick with them occasionally, including a couple of specific incidents that really infuriated me.

But the bottom line is, they have delivered approximately 2000 DVDs I’ve sold over the years without a single complaint from a buyer for non-delivery. There was one buyer who complained of damage, but his description of the damage was very suspicious, and he wouldn’t send a picture to document it. I think he was running a con to get a second DVD for free. It worked. I didn’t have much choice...

Way back around 1970, I received a small plastic bag containing a rumpled, charred and water-damaged envelope, with the explanation that it was part of a mail shipment recoverd from a plane crash at the Toledo Express airport.

USPS, you ain’t perfect, but you have mostly done well for me.


4 posted on 04/02/2025 7:43:52 AM PDT by DJ Frisat (If I said something really stupid, chances are I was under the influence of AutoCorrect. 🙄🫤)
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To: Pol-92064
I thought all 'lost' mail went to this guy in NYC? ;)


5 posted on 04/02/2025 7:49:00 AM PDT by Diana in Wisconsin (I don't have, 'Hobbies.' I'm developing a robust Post-Apocalyptic skill set.)
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To: DJ Frisat

I think that the USPS does a very good job with first class mail. The problem is all the junk mail that comes through it which must be costing the senders very little or they would not use USPS.

A second problem is the incredibly favorable postage rates given to items from China. These low prices are left from when China was literally a starving country. Congress needs to end this completely unfair policy.


6 posted on 04/02/2025 7:49:38 AM PDT by Freee-dame ( )
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To: DJ Frisat

Yep, in general the usps delivers just fine. It’s the overall COST that is the problem.


7 posted on 04/02/2025 7:51:47 AM PDT by 1Old Pro
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To: Pontiac

IIRC, the USPS deserves kudos for developing ICR (the handwriting version of OCR that reads print).


8 posted on 04/02/2025 8:00:01 AM PDT by Tell It Right (1 Thessalonians 5:21 -- Put everything to the test, hold fast to that which is true.)
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To: Diana in Wisconsin; DJ Frisat; gundog; SaveFerris

Just don’t try the broken stereo scam. If you get a package with no return address let Uncle Leo open it instead. What could go wrong?


9 posted on 04/02/2025 8:10:31 AM PDT by Larry Lucido (Donate! Don't just post clickbait!)
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To: Tell It Right; null and void

(handwriting version of OCR that reads print)

Elsewhere it certainly doesn’t work very well....but I won’t divulge where (for various security reasons)


10 posted on 04/02/2025 8:18:31 AM PDT by SaveFerris (Luke 17:28 ... as it was in the Days of Lot; They did Eat, They Drank, They Bought, They Sold ......)
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To: Pol-92064

Their OCR is very good. Lockheed Martin’s Federal Systems Group provides the RCR (Remote Computer Reader) technology.

What wasn’t explained is, after the remote operator keys in the correct information, a barcode is applied to the back of the mail piece so it can be machine sorted from that point on. So when you get one of those, you’ll know why.


11 posted on 04/02/2025 8:23:47 AM PDT by bigbob (Yes. We ARE going back!)
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To: Freee-dame

Generally good, yes. But there is a significant reduction in timing of deliveries last few years.

Monthly we get a package from the Midwest to FL. Usually shipped on Friday or Saturday in a Priority Envelope. Normally we get it Monday or Tuesday.

This month it was mailed on Friday. It went the wrong direction for about 4 days and sat there. Finally arrived on Monday 9 days after shipped. There should be a partial refund when their 2-3 day goal is blown to hell.

I do remember in college (1970s) I was an engineering student and was very very good at lettering. I addressed an envelope home with perfect block lettering. A few days later it came back as undeliverable. I was heading home the next week and brought to the post office and asked what made it undeliverable. They had no excuse. I asked for a refund. That was a hard “no.”


12 posted on 04/02/2025 8:49:17 AM PDT by John Milner (Marching for Peace is like breathing for food.)
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To: Freee-dame

And, in my experience, with First Class Packages, now called something else.

Your point about cheap rates for China is well-taken. Dirt cheap for them to send it here, but if you ever have to return something at your own expense to prove it’s defective, you’re screwed. Costs more than the item is worth, and there’s no proof of delivery.

“Sorry, customer. Can’t refund your purchase price because you didn’t return the product.”


13 posted on 04/02/2025 8:51:47 AM PDT by DJ Frisat (If I said something really stupid, chances are I was under the influence of AutoCorrect. 🙄🫤)
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To: DJ Frisat

Interesting...
..
Did you price them individually ?
Some are hard to find or collectable.
Thru eBay perhaps?
Swap meet usually a buck each.
I’ve got about 1200 I need Gone !
.
I think I could trim it to 200 or so.
I’ve given a few to Goodwill which sells
them for a buck and change.
.
USPS is okay but nerve-wracking at times.
.
Thanks


14 posted on 04/02/2025 9:00:07 AM PDT by Big Red Badger (ALL Things Will be Revealed !)
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To: Pol-92064

I received a package early this month from Amazon that I ordered December 6th and it had been lost.

It had never showed …I chose a refund.

I tried to return it by online discussion with a computerized service rep and it told me it was not necessary to return it…because I had already received the refund.

I gave up.
Have not been charged…yet.

A pair of shoes and some work gloves.
$90 package.

I feel guilty.


15 posted on 04/02/2025 9:03:51 AM PDT by right way right (“May we remain sober over mere men, for God really is our only true hope.)
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To: John Milner
was very very good at lettering

You used the correct term, "lettering".

I was an architecture student who had taken numerous drafting classes in junior high and in high school, and then in my first year at USC--so by then I was pretty confident in my lettering expertise. But that summer I got a job as a draftsman with the US Army Corps of Engineers. My new boss took one look at my lettering and immediately assigned me to remedial lessons, so that my lettering would lose its idiosyncrasies and resemble everyone else's. No prima donnas!

16 posted on 04/02/2025 9:23:44 AM PDT by Hebrews 11:6 (“…all who were appointed for eternal life believed.” Acts 13:48)
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To: Pol-92064

NY to MN mailed 3/15/25 still not even half way here. Computer printed label.

the post office is broken.


17 posted on 04/02/2025 9:25:57 AM PDT by cableguymn (Can't cancel all of us)
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To: Pol-92064

bump


18 posted on 04/02/2025 9:30:03 AM PDT by Az Joe (We can't spare President Trump; He fights!)
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To: Diana in Wisconsin

I worked at the USPS Bulk Mail Facility in Phx for 2 years long ago.

Newman is not far off.


19 posted on 04/02/2025 9:32:01 AM PDT by Az Joe (We can't spare President Trump; He fights!)
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To: Pol-92064
I once had a problem when I sent a model railroad car to a judge in Orlando who bought it from me on eBay. I had to send it to the courthouse for screening, but it arrived damaged and so I refunded the money.

But overall, considering the volume the USPS handles, most letters and packages arrive at their destination.

On piece of advise though from my father who worked at the Post Office: Never send a package uninsured - too many thieves in the system.

20 posted on 04/02/2025 9:35:03 AM PDT by libertylover (Our biggest problem, by far, is that almost all of big media is AGENDA-DRIVEN, not-truth driven.)
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