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Costco Employees Claim They're Being 'Bullied' & 'Abused' Over The Store's New Policy
MSN ^ | August 23, 2024 | Danielle Harling

Posted on 08/24/2024 12:59:41 PM PDT by Tolerance Sucks Rocks

Costco shoppers haven't been shy about expressing their anger over the warehouse's new membership card policy. The new rule, which was implemented in some stores in January and is now rolling out nationwide, calls for mandatory membership card scans to enter the store.

As frustrating as the new policy has been for some shoppers, it turns out that Costco workers hate the mandatory card scanning, too. Or at least, they hate they way it's making some shoppers behave.

A Costco worker recently vented on Reddit about the membership card-scanning policy. They also offered disturbing details on the "abuse and mistreatment" workers have faced from irate customers who now have to scan their cards.

According to the Redditor, some employees tasked with scanning cards have been "reduced to tears" due to shoppers' abusive behavior.

"A bunch of you are mad. Now, imagine being the low level employee at the door that is instructed to enforce those policies. Imagine the abuse that YOU, the public, has subjected them to. Calling them slurs. Getting in their faces. Swearing at them. Threatening them. Assaulting them. Spitting on them. Complaining to them," they wrote online.

(Excerpt) Read more at msn.com ...


TOPICS: Business/Economy; Society
KEYWORDS: bullying; costco; customers; idcards
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To: Tolerance Sucks Rocks

This will probably fade away in due time. Just like when they adopted self-check out. At the store I frequent, they cut the number of self-check out station in half because they were a big bottle-neck and slowed down the check out process.


21 posted on 08/24/2024 1:13:48 PM PDT by Parmy
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To: Tolerance Sucks Rocks

(disturbing details on the “abuse and mistreatment” workers have faced from irate customers who now have to scan their cards.)

I’m sure

Costco is probably losing a lot from theft

Retail theft is very high

A lot of people think that they have a “right” to steal


22 posted on 08/24/2024 1:14:42 PM PDT by SaveFerris (Luke 17:28 ... as it was in the days of Lot; they did eat, they drank, they bought, they sold ......)
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To: DeplorablePaul
At Sam’s membership cards are checked on entry.

What state are you in? My Sams used to do that but was overturned by the State law. They had a pharmacy in the store and as such cannot require a membership for a pharmacy, hence everyone can come in.

23 posted on 08/24/2024 1:14:58 PM PDT by BipolarBob (Three conspiracy theorists walk into the bar . . . . same time . . coincidence? I think not.)
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To: Tolerance Sucks Rocks

Costco is a business, not a daycare.


24 posted on 08/24/2024 1:15:24 PM PDT by Oldeconomybuyer (The problem with socialism is that you eventually run out of other people's mone)
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To: IYAS9YAS

Well, you’ve always had to scan to check out. I suppose that a non-member previously could get in to look around with an expired card, but so what?

I certainly don’t excuse or condone any customer getting angry with staff over the new entry policy, BUT I have noticed that is has slowed down entry a bit. The Costcos that i got to have had 2 membership card scanners at the door, but if 4 or 5 people are entering at the same time, you may be slowed down by 30 or 40 seconds if the other customers don’t have their cards ready to scan. I think maybe 4 membership card scanners at the door would reduce the possibility of a bottleneck.

Or how about RFID/NFC membership cards or phone apps (like keyless entry on cars) that simply relay your membership status wirelessly without you having to scan anything? The person at the door could stop people who don’t clear wirelessly.


25 posted on 08/24/2024 1:16:08 PM PDT by irishjuggler
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To: Tolerance Sucks Rocks

Question: can family members enter with the one card? If not, I can see a problem.


26 posted on 08/24/2024 1:16:20 PM PDT by Petrosius
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To: DeplorablePaul

(One talkative checkout clerk told me that shop lifting was epidemic

THIS is absolutely true and correct - lots of thieves in America these days - probably all over the world 🌏🌍


27 posted on 08/24/2024 1:16:47 PM PDT by SaveFerris (Luke 17:28 ... as it was in the days of Lot; they did eat, they drank, they bought, they sold ......)
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To: Tolerance Sucks Rocks

They can quit and customers don’t need to go to Costco.

It’s a membership store.

The degradation of society has made them need to enforce the membership — which we pay for — aspect.

Freeloaders want to freeload.

Keep them out.


28 posted on 08/24/2024 1:19:18 PM PDT by ifinnegan (Democrats kill babies and harvest their organs to sell)
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To: Dilbert San Diego

(It makes you wonder why the heck are people so upset about it?)

Because a good percentage of the public are spoiled brats, crybaby children who can’t spare 7 seconds


29 posted on 08/24/2024 1:19:24 PM PDT by SaveFerris (Luke 17:28 ... as it was in the days of Lot; they did eat, they drank, they bought, they sold ......)
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To: ifinnegan
The degradation of society has made them need to enforce the membership — which we pay for — aspect.

Cops at the entrance?

30 posted on 08/24/2024 1:20:06 PM PDT by MinorityRepublican
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To: Tolerance Sucks Rocks

They should also implement 2 adults only per card policy. That would stop all the hispanics from bringing in their entire families plugging up the aisles.


31 posted on 08/24/2024 1:20:38 PM PDT by shotgun
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To: bk1000

It does not we all show our card, get right in, no slow down whatsoever and it’s always busy.


32 posted on 08/24/2024 1:21:17 PM PDT by Beowulf9
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To: vivenne

“ They scan your card when you pay and the visually look at it when you enter. ”

That doesn’t stop shoplifters who went in or non-members otherwise scamming.

It’s Brandon’s America that caused the need for this enforcement.


33 posted on 08/24/2024 1:22:59 PM PDT by ifinnegan (Democrats kill babies and harvest their organs to sell)
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To: circlecity

“Don’t like it? Quit.”

Exactly. The average boss isn’t any smarter than you and many are dumber. Try working for yourself, you’ll learn a lot.
You can never be paid fully for what you produce when working for someone else because they have to make a profit off you to stay in business (certain higher positions are exceptions, but not many). I figured this out by age 26 and worked for myself from then on, retiring at 60. Now the assets work and I supervise them.


34 posted on 08/24/2024 1:24:12 PM PDT by SaxxonWoods (Are you ready for Black Lives MAGA? It's coming.)
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To: Beowulf9

I don’t have a Costco card but my daughter does. Her card is always scanned at the entrance and she just says, “she’s with me”. No problem

The problem is that Costco is often out of the things we shop for. She has four dogs and her favorite dogfood is no longer there. Anyone seen Alaskan Salmon Burgers lately?


35 posted on 08/24/2024 1:25:27 PM PDT by Veto! (FJB Sucks Rocks)
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To: Tolerance Sucks Rocks

BS post!


36 posted on 08/24/2024 1:25:51 PM PDT by Harpotoo (Being a socialist is a lot easier than having to WORK like the rest of US:-))
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To: bk1000

“ It will slow down entry for everyone.”

I went there yesterday. First time I saw this set up.

It really didn’t slow anything down. Just walk by and beep it rather than show it.


37 posted on 08/24/2024 1:26:05 PM PDT by ifinnegan (Democrats kill babies and harvest their organs to sell)
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To: shotgun

At my Costco it’s like half of Calcutta is there.


38 posted on 08/24/2024 1:26:23 PM PDT by dfwgator (Endut! Hoch Hech!)
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To: johniegrad

🔝🔝


39 posted on 08/24/2024 1:28:18 PM PDT by SaveFerris (Luke 17:28 ... as it was in the days of Lot; they did eat, they drank, they bought, they sold ......)
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To: knarf

But you do have to show a membership card at the checkout register and/or at the door to get any product OUT the store (which is the essence of the business).


40 posted on 08/24/2024 1:28:45 PM PDT by imardmd1 (To learn is to live; the joy of living: to teach. Fiat Lux!)
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