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Costco Employees Claim They're Being 'Bullied' & 'Abused' Over The Store's New Policy
MSN ^ | August 23, 2024 | Danielle Harling

Posted on 08/24/2024 12:59:41 PM PDT by Tolerance Sucks Rocks

Costco shoppers haven't been shy about expressing their anger over the warehouse's new membership card policy. The new rule, which was implemented in some stores in January and is now rolling out nationwide, calls for mandatory membership card scans to enter the store.

As frustrating as the new policy has been for some shoppers, it turns out that Costco workers hate the mandatory card scanning, too. Or at least, they hate they way it's making some shoppers behave.

A Costco worker recently vented on Reddit about the membership card-scanning policy. They also offered disturbing details on the "abuse and mistreatment" workers have faced from irate customers who now have to scan their cards.

According to the Redditor, some employees tasked with scanning cards have been "reduced to tears" due to shoppers' abusive behavior.

"A bunch of you are mad. Now, imagine being the low level employee at the door that is instructed to enforce those policies. Imagine the abuse that YOU, the public, has subjected them to. Calling them slurs. Getting in their faces. Swearing at them. Threatening them. Assaulting them. Spitting on them. Complaining to them," they wrote online.

(Excerpt) Read more at msn.com ...


TOPICS: Business/Economy; Society
KEYWORDS: bullying; costco; customers; idcards
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1 posted on 08/24/2024 12:59:41 PM PDT by Tolerance Sucks Rocks
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To: Tolerance Sucks Rocks

You have to scan a card? Big deal. Nothing to get angry about. Even less to take it out on someone else.


2 posted on 08/24/2024 1:02:53 PM PDT by johniegrad
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To: Tolerance Sucks Rocks

The Costco we go to doesn’t even ask for the membership card when we enter the store, but we haven’t been there in about two months so I guess things have changed


3 posted on 08/24/2024 1:02:54 PM PDT by Sarah Barracuda
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To: Tolerance Sucks Rocks

I don’t get this. Our Costco has always had a greeter at the door where you have to show your car. Always.

So what’s the big deal? Show your card, get in, shop.

If you have not paid for a card, you don’t belong shopping in Costco.


4 posted on 08/24/2024 1:03:00 PM PDT by Beowulf9
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To: Tolerance Sucks Rocks

At Sam’s membership cards are checked on entry. One talkative checkout clerk told me that shop lifting was epidemic. Not surprising thanks to Kamala.


5 posted on 08/24/2024 1:03:00 PM PDT by DeplorablePaul
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To: Tolerance Sucks Rocks

6 posted on 08/24/2024 1:04:48 PM PDT by dfwgator (Endut! Hoch Hech!)
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To: Tolerance Sucks Rocks
I think the " WAREHOUSE" shopping is really being hit by today's economy and crime!!

I have a PLUS membership with Sam's Club and JUST a hour ago found out that Sam's will charge us a $8. shipping fee on items UNDER $50.

I get many non perishable food items and as a senior I truly rely on the benefit of shipping.. so it has been worth the $100 a year to get items delivered on a regular benefit.

After today, NO MORE!!!!!!!

7 posted on 08/24/2024 1:05:17 PM PDT by pollywog (" O thou who changest not....ABIDE with me")
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To: Tolerance Sucks Rocks

Don’t like it? Quit.


8 posted on 08/24/2024 1:05:46 PM PDT by circlecity
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To: johniegrad

It makes you wonder why the heck are people so upset about it?

It’s a membership only store and by definition everyone who goes there has a membership card. What’s the problem with having to show your card? Does it create a long line to just get into the store?

Does anyone have a specific complaint about this policy that somehow makes their lives difficult?


9 posted on 08/24/2024 1:05:48 PM PDT by Dilbert San Diego
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To: Beowulf9

I agree!!!!!!


10 posted on 08/24/2024 1:06:07 PM PDT by pollywog (" O thou who changest not....ABIDE with me")
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To: Tolerance Sucks Rocks

Sam’s Club used to have a checker at the door when you first came in, but they dropped that about a year ago.


11 posted on 08/24/2024 1:06:43 PM PDT by knarf
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To: Tolerance Sucks Rocks

Mine adopted it. I was a bit surprised to see it, but figured it kept people from flashing fake or expired cards and then walking out with loads of crap. I haven’t seen that at my Costco, but have heard of it happening.


12 posted on 08/24/2024 1:07:08 PM PDT by IYAS9YAS (There are two kinds of people: Those who can extrapolate from incomplete data.)
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To: Tolerance Sucks Rocks

Sam’s Club found it beneficial to let in non-members to browse. Most would find something they wanted to buy and would join. This is not a good move by Costco. It will slow down entry for everyone.


13 posted on 08/24/2024 1:07:28 PM PDT by bk1000 (Banned from Breitbart)
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To: Tolerance Sucks Rocks

Easy solution. Any shopper who is abusive toward an employee should have their card taken away from them.


14 posted on 08/24/2024 1:08:58 PM PDT by ladyjane
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To: Tolerance Sucks Rocks

There is a word for that group people and every race, creed, and color is a member.


15 posted on 08/24/2024 1:08:58 PM PDT by Wilderness Conservative (Nature is the ultimate conservative)
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To: pollywog
Just to clarify.... I totally agree that the CARD should be shown/scanned or whatever before going into the Warehouse!!

It is not for the public, that is why we PAY!!

What I am disappointed in is the added shipping fee at all of the SAM'S CLUBS now for the PLUS MEMBERS who pay a sizable yearly fee for shipping.

16 posted on 08/24/2024 1:09:05 PM PDT by pollywog (" O thou who changest not....ABIDE with me")
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To: Dilbert San Diego
It makes you wonder why the heck are people so upset about it?

Unless there is more to this story than meets the eye, I suppose we just have to chalk it up to the general decline in civility in our country.

17 posted on 08/24/2024 1:09:05 PM PDT by johniegrad
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To: Tolerance Sucks Rocks

They scan your card when you pay and the visually look at it when you enter. The only time they don’t is when you are already inside and buy lunch. I don’t know how or why you can buy anything if you are not a member.


18 posted on 08/24/2024 1:09:58 PM PDT by vivenne
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To: Dilbert San Diego

It isn’t any slower than showing your card to the greeter.


19 posted on 08/24/2024 1:11:11 PM PDT by Tijeras_Slim
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To: johniegrad

Maybe they were flashing expired cards and going in to get the 50 cent lunch or the free food.

Has anyone noticed Costco has greatly reduced the number of food samples?


20 posted on 08/24/2024 1:13:44 PM PDT by ladyjane
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