Posted on 08/09/2023 7:19:37 AM PDT by ChicagoConservative27
A major insurance company used keystroke technology on an employee’s work laptop to test whether she was working her designated hours — and it ended terribly for her.
The Fair Work Commission (FWC) has rejected an unfair dismissal application brought by former Insurance Australia Group (IAG) consultant Suzie Cheikho, finding she was fired for a “valid reason of misconduct.”
According to the commission’s published finding, Cheikho was responsible for creating insurance documents, meeting regulatory timelines, and monitoring “work from home compliance,” among other significant roles.
Ironically, her own work-from-home performance marked the end of her 18-year career with the company.
According to the FWC findings, Cheikho was fired on February 20 for missing deadlines and meetings, being absent and uncontactable, and failing to complete a task which caused the industry regulator to fine IAG.
(Excerpt) Read more at nypost.com ...
No truer words were ever typed. One of my favorite parts about WFH is that the boring, meaningless meetings you had to attend could be attended on one screen where you could actually get some useful work done on the other.
Occasionally, the bosses would require cameras on so they could see your eyes and make sure you were "paying attention". Fortunately, this wasn't often.
“So hard to figure out what they actually are doing when they should be “keystroking” instead.”
Good managers have specific measurable tasks that must be accomplished in a specific timeframe.
The worker gets them done or they do not.
Easy Peasy.
At some point, you get paid to be an “expert” which is what I am doing. We are still doing work but mostly we answer a lot of questions/run queries. They have basically booted us out of the office and told us to stay home because they want to revamp the office.
Retired now—but what I did with the stupid meetings was I minimized the screen and went to “text” mode so a transcript appeared on the screen.
That made it easy to multitask effectively while making sure I knew if anything significant happened at the meeting (which was very rare :-) ).
Personally, I’d rather be in the office than having “keystroke technology” monitor how many times I’m typing per hour.
Not sure how to do that. Do you use speech to text conversion software? My smart television has that option, but it isn’t always accurate.
[I can’t imagine what people do at home while working]
Looks like she mostly put on makeup and shaped her eyebrows.
Jeffery Toobin could not be reached for comment.
A better measurement is “Can we do without this person?”. Too many managers keep people around to fill numbers. We laid off several people for not doing work, later found out they really did do work and we had no one who could replace them.
I retire in less than 2 months(on PTO for 3 months after that). They don’t have the resources to replace me until I am completely gone. So they will be paying me double if they ask me to sign in during that time. There is no one to do my job because I am a lone asset on several systems.
I work.
OK, ya got me on that one. The portrait must’ve been from her high school days.
I worked from home for about a year during the Covid Craze.
Any screwing around I did while on company time, I made sure to do on my computer.
Who doesn’t know your keystrokes, even mirroring your monitor is a given on your company issued hardware?
What an idiot.
The IT people can get a lot of information from your computer. Whenever I left work, I took my work computer with me. I took it on vacation. And when I turned it on, it was to work. I even called for IT help when I was at home. I was in a position where I literally could be called on to work at any time, including while on vacation.
The IT people, of course, can corroborate that I worked at home. They know the websites I visited. They have all of my emails. I even left them a copy of everything I ever saved on my computer, including the punch recipe I once downloaded to make for a baby shower at work.
If you are going to work at home, make sure you actually work.
Personally, I’d rather be in the office than having “keystroke technology” monitor how many times I’m typing per hour.
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Keystroke monitoring is done in the office as well. No doubt.
I’m retired now, but I used to FReep every day on company time. No one ever said a word, so I figured I was lucky to not have Nazi, liberal conservative hating individuals in the IT department.
And it's great working and not having to see the slackers goofing off all day.
They may be goofing off at home, at least it isn't rubbed in my face.
It was a feature for deaf people—just a button I clicked.
Assuming that you are leaving on good terms, shouldn't you be responsible for training a replacement?
Nothing new here. In the 80s I installed our 1st computer assisted data entry system for our card punchers and it monitored their key strokes etc. We hired and fired accordingly.
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