[AppyPappy]

Entitled at a McDonalds?

[blackdog]

I love employees that take ownership. “My Drive-Thru”

[Opinionated Blowhard]

A McDonalds employee got in an argument with a difficult customer. So what? Stuff like this used to happen all the time and never showed up on some national platform. No need to read deeper meaning into it.

Having said that, when I was in high school back in the 1980s, before all this viral media, I had a friend who made regional news when he got arrested for punching and cracking the glass at a McDonalds drive-thru because he lost his temper after arguing with the employee.

[coalminersson]

Customer at MD drive thru, Make that with only 1 pickle and medium rare.

My 16 year old daughter working the window (like her dad) Lady there’s a Burger King down the street if you want it your way.

[frank ballenger]

Just a sampling of dozens of items....

I started looking for a story I remembered where a young black female employee was pulled through the drive-thru window and pinned between the curb and a car and beaten by the driver who was joined by two males in the back set who also beat her, then they drove away.
I ran into a few stories——

2015 story:
https://www.fox8live.com/story/29949932/graphic-mcdonalds-worker-pulled-from-drive-thru-window-beaten/

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McDonald’s manager attacked with stun gun, pulled out of ...https://wreg.com › news › mcdonalds-manager-attacked...
Jul 1, 2019 — A Haywood County woman is accused of using a stun gun on a McDonald’s manager and trying to drag him out of the drive-thru window.

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westernmassnews.com ....
Aug 9, 2022 — Investigators are looking for the public’s help in identifying two individuals in connection with an incident ....

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Two arrested after incorrect order leads to violence at ...www.arlnow.com Jan 25, 2022 — An employee at a local McDonald’s was beaten up over an incorrect order last night.

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Police: Women go into rage at Wendy’s over drive-thru order ...www.fox19.comFeb 4, 2022 — Cincinnati police say the women are wanted for assault after violently attacking an employee.

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Police: Woman is attacked, dragged in front of her kids at ...www.sfgate.com Feb 21, 2022 — The assault happened about 12:16 p.m. Feb. 5 at the McDonald’s restaurant at 2301 MacDonald Avenue, according to Richmond police. The suspect, ....

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https://www.fox61.com/article/news/local/outreach/awareness-months/attackers-pull-pregnant-wendys-worker-out-drive-thru-window-pummel-her-over-straws/520-6486d944-3228-45d1-a5a1-9b9ae9e40c70

[Kartographer]

From the article: Another viewer shared their own experience. “I once worked for one of the largest corporations in the world,” she wrote. “I asked my boss why the customer satisfaction goal was 98 percent and not 100 percent and he said: ‘We have figured out that some people will never be happy no matter how much you do for them, or how much you give in to them.”

2% is way to low an estimate of the number of such now days. I say multiple it by ten and you would be at least in the right ballpark

[Kartographer]

From the article: Another viewer shared their own experience. “I once worked for one of the largest corporations in the world,” she wrote. “I asked my boss why the customer satisfaction goal was 98 percent and not 100 percent and he said: ‘We have figured out that some people will never be happy no matter how much you do for them, or how much you give in to them.”

2% is way to low an estimate of the number of such now days. I say multiple it by ten and you would be at least in the right ballpark

[dfwgator]

[mikelets456]

I’m in sales and the we have two rules...
1-—The customer is always rights
2-—If he is not, refer to #1

Sorry, but I have worked retail and would get abused by idiots but I would smile and move on. Unless they were abusive (can’t tell in this video) then that’s another story.

From what I saw, she is wrong.

[steve86]

Just two minutes ago McDonald’s made my breakfast sandwich wrong but I didn’t harass them; I love all the employees there. In fact, one nice lady just came out to the dining room and apologized again, so sweet. P.S. they love me, too, and have said so!

[Revel]

Here is the video:

https://www.youtube.com/watch?v=b5U54GyL2Yw

[newfreep]

[Chickensoup]

Good on her.

Remember the teen in the chick fil a in New Hampshire who had a man berate her. He filmed her.

She held it together. She was a model employee.

He got fired.

that chick fil a had 8 and 10 hour lines from people who drove there from Maine and Massachusetts. The support was overwhelming. I tried to call in an order to give to the next person who wanted it. The assistant mgr broke down, overwhelmed with all the love and support around him.

[Chickensoup]

https://www.youtube.com/watch?v=VFdPBtxzT6k

chick fil a hater ten years later

Adam M Smith Was a CFO of Dante Inc ?

[SamAdams76]

But they didn’t – the vast majority of commenters took the worker’s side.

Actually that "worker" is the GM of the store, according to this article.

Apparently this customer had harrassed her employees on other visits so she ensured that she was the one serving the order this time so she could deal with it once and for all.