Clients routinely will leave them tips at nearly 75-100% of the pet sitting bill!! Not 10%-20%, but nearly the whole invoice amount.
They also do not complain when they do not get a tip. I make it very clear that their job is XYZ, but tips are earned for service beyond that. It might be sending a client cute video, it might be before/after pictures of a doggie catastrophe that was cleaned up, it might be action pictures of their normally fearful feline playing with a wand toy, it might be shoveling snow for the chihuahua to go potty, it might be noting the pet's birthday happens while they are gone and throwing a pet party that visit.
Tipping a barista at Starbucks making $17 an hour, when that money goes into a pool for everyone on staff? That's a no from me.
But if you say no to the tip request they will spit in your coffee
What is this “Starbuck’s” thingy?
The rest of the world thinks Americans are crazy for tipping. I agree. I would never tip these people for doing their job... often too slowly.
Yet another for the list of reasons to NEVER patronize that overpriced leftwing joint.
No one tips the McDonald's workers. Or Wendy's, or Taco Bell, yet they're making your products at the restaurant, too. What's odd here is the distinction between walk-in vs. drive-through, and the apparent aversion to tipping in the drive-through. Does it take less work and time to make the drive-through version?
And where would that money come from?
Screw Starbucks. You can get a real cup of coffee at McDonalds and you don’t have to tip. I’ll stick with McDonalds when I’m out and about and need a cup. I don’t care if it impresses my friends or not. Starbucks tastes like piss.
Technically tips should only be given for "above and beyond" service. Somehow our culture evolved to the point where 20% is the expected tip (in a restaurant) no matter how bad or good the service is.
As for Starbucks and their $6 drinks, expecting a tip on top of that seems a bit much. Especially if you are like me and only getting a black coffee. I can kind of see it when somebody orders a supercomplicated drink that takes minutes to make. I always seem to get stuck behind that person when all I want is my black coffee.
We are going to be relearning what a depressed economy looks like under inflation. The model of “tipping” should already be gone. Starbucks should already be gone. Frivolous expenditures are excised by consumers struggling to keep up with the inflation racket.
Starbucks is fighting reality, here, which often happens. It will simply accelerate the end of Starbucks. This may not be a bad thing, as Starbucks increasingly looks like the orchestra playing on the deck of the Titanic.
I like your model.
Keeping a happy staff always equals happy clientele and repeat business.
I have personally found that getting served with a smile, always makes me want to return that smile with tips/praise etc.
A great attitude makes a huge difference in business.
The pool tipping idea is bogus and horribly misguided.
I live in PA and there are plenty of family owned diners. We go there for coffee and breakfast. If we’re in a hurry, we’ll go to Dunkin’s. Never Starbucks…
"Favorite baristas"?? I go to the same two SB every week, and the baristas are NEVER the same... EVER. They are typically bright and friendly and flirty, but never the same girl. With such high turnover or shift inconsistency, tipping would be a wasteful gesture. (However, when I'm in one of those odd and rare "pay it forward" things at the drive through, I'll end it by just tipping the drive thru barista $10...which saves me about $2 and avoids a trap of paying for Foo Foo drinks for the entire staff of Dunder Mifflin, in the car behind me.)
I that is what I tip for! I’ll bet you’re busy busy busy! Great job
Lot of businesses are no demanding 18%m 20% or 22% automatically on credit card pay. Not just Starbucks.
It is quite annoying for fast food type of establishments.
I usually just say NO!
“Customers are freaking out”? All customers? Some customers? Two customers?
Ok, a few people who posted on Twitter.
Great reporting there, dude.
Here’s my rule for tipping...
If you order from a menu-—tip.
If you order from a menu board, even if they bring the food to you when it’s ready-—no tip.
Only times I’ve ever been in a Starbucks were when a training group met there to drive to a private range.
I’d love to see tipping statistics broken down by demographics. When my son was in the pizza delivery business he told me on several occasions that a particular race were horrible tippers.
At first I thought it was just an anomaly, but since then I’ve had several tell me that they had the same experience.
There’s a Starbucks 5 minutes walk from me and I’ve never been there ,LOL