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Wendy’s reformulates its French fries
National Restaurant News ^ | August 26, 2010 | Ron Ruggless

Posted on 08/26/2021 7:49:03 PM PDT by be-baw

New version of brand's No. 1 sales product is being rolled out now in the U.S. and Canada and will be in system fully by September.

The Wendy’s Co. has reformulated its French fries, a project last undertaken in 2010, and the new products are rolling out to some markets now and are expected to be completed in September, the company’s culinary team said Thursday.

Culinary leaders from the Dublin, Ohio-based burger chain said the process of reformulating the skin-on fries was a months-long journey.

The new French fry was designed to retain heat and crispness for between 15 and 30 minutes to accommodate the brand’s growth in drive-thru, carry-out and other off-premises sales channels, said John Li, Wendy’s vice president of culinary innovation.

“They are cut above, literally,” said Emily Kessler, Wendy’s senior specialist for culinary and innovation, in a Zoom press conference Thursday. “And that's because these not-exactly-square French fries are by design.

“One side is built with a thicker side, and it's built for heat retention, while the other side is thinner and that’s really to enhance crispiness because we know our customers want hot and crispy fries every time,” Kessler said.

The company last overhauled its fries in November 2010 when it moved to skin-on potatoes.

Li said the new French fry formula has performed well in consumer research.

“Emily and the whole cross-functional team have spent months and months and months on perfecting the best hot, crispy French fry,” Li said, “and we finally have it. … We put some really hard effort into this with a lot of blood, sweat and tears but to actually end up with a fry that is nearly two-to-one preference versus our primary competitor McDonald's, it's pretty exciting.”

The new French fry formula fits into Wendy’s “Fast Food Done Right” motto, Li said.

Li, who admitted to enjoying a squiggle of ketchup on each of his fries, said, “Soggy fries don't make for a very good eating experience when you try to do that.”

Besides specifying the unsquared cut, Wendy’s adds “a whisper” of coating to enhance the crispiness, Kessler said. While the fries are gluten free, they are cooked in the same hot oil as the chicken, which is battered and does contain traces of gluten.

The hold time of 15 to 30 minutes for the fries also helps address the off-premises challenge of moisture getting into the potatoes.

“We know COVID changed the game when it comes to how our customers are getting their food,” Kessler said. “That accelerated the need to develop to make sure our fries are withstanding that delivery experience.”

Fries are not only the best-selling item on the Wendy’s menu, Li said, but they are the first product sampled by customers from the bag when they leave the drive-thru. “Our opportunity was to make sure that we were delivering our promise,” he said.

Wendy's Big Bacon Cheddar Cheeseburger.jpgWendy’s culinary team also said that next week it will add a Big Bacon Cheddar Cheeseburger to the higher-end “Made to Crave” menu, at a suggested price of $5.59 at participating restaurants.

The new cheeseburger boasts features a beef patty topped with Wendy's signature Applewood smoked bacon, custom bacon sauce, crispy onions, American cheese and a creamy cheddar cheese spread in a new cheddar bun that is toasted.

For the second quarter ended July 4, Wendy’s net income rose to $65.7 million, or 29 cents a share, from $24.9 million, or 11 cents a share, in the same period last year. Revenues rose to $493.3 million from $402.3 million in last year’s quarter.

Same-store sales were up 16.1% in the United States, up 31.4% internationally and up 17.4% systemwide.

Wendy's, founded in 1969, has more than 6,800 restaurants worldwide.


TOPICS: Chit/Chat; Food
KEYWORDS: food; wendys
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To: stuck_in_new_orleans
The food is fine. They need to stop hiring people who look like gang bangers

Those are the only people who will work there cause they can't get a job elsewhere. The same is true of most other fast food places in my vicinity.

21 posted on 08/26/2021 8:09:49 PM PDT by rllngrk33 (It seems the soap box and ballot box have failed, it might be time for the bullet box.)
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To: Deaf Smith

CNN reported it. Would you rather I have posted that article?

No, I don’t think it’s an add [sic] for Wendy’s. However I’m sure Wendy’s likes the press.


22 posted on 08/26/2021 8:10:00 PM PDT by be-baw
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To: Deaf Smith

CNN reported it. Would you rather I have posted that article?

No, I don’t think it’s an add [sic] for Wendy’s. However I’m sure Wendy’s likes the press.


23 posted on 08/26/2021 8:10:05 PM PDT by be-baw
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To: nutmeg
'I like Chick fil A’s waffle fries.'

Try their chicken nuggets with Polynesian dipping sauce. Very, very good. Their sauces also go good with the waffle fries.

24 posted on 08/26/2021 8:10:14 PM PDT by Viking2002 (Ignore their cute eyes and soft purring - our cats want to KILL us and EAT us.)
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To: be-baw

It’s like playing hazardous chemical roulette every time you eat at McDonald’s. That’s also why you always feel a little sickened whenever you eat there.


25 posted on 08/26/2021 8:10:43 PM PDT by Bullish (CNN is what happens when 8th graders run a cable network.)
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To: be-baw

That makes it a PSA?


26 posted on 08/26/2021 8:11:42 PM PDT by Deaf Smith (When a Texan takes his chances, chances will be taken that's for sure.)
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To: be-baw

Because back in the day MacDonalds cooked the fries in beef tallow. They were awesome


27 posted on 08/26/2021 8:12:29 PM PDT by Nifster (I see puppy dogs in the clouds)
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To: Extremely Extreme Extremist

Especially if you got the fries late in the morning when they were the first batch out of the fryer that day.


28 posted on 08/26/2021 8:12:42 PM PDT by CatOwner (Don't expect anyone, even conservatives, to have your back when the SHTF in 2021)
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To: be-baw
I've preferred Wendy's fries over the last many years, better than McDonald's or Burger King fries.

I'll be interested to see if the new ones are even better or worse, like when McDonald's stopped frying the fries like the way they tasted in the '60's-'80's

29 posted on 08/26/2021 8:13:40 PM PDT by PROCON (Our rights do not come from government, therefore they cannot take them away.)
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To: be-baw
I don't understand why a lot of people really like McDonald's French fries.

The fries changed for the worse when they went dropped the trans fat-oil and beef tallow. Kentucky Fried Chicken also suffered when the transfats went away.

For real French fries, both Five Guys and In 'n' Out have a hard to beat approach. My daughter likes the Chick Fil-A waffle fries.
30 posted on 08/26/2021 8:14:19 PM PDT by Dr. Sivana (There is no salvation in politics.)
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To: TTFX

“Fry them in tallow.”

You would be hard-pressed to find any restaurant that fries its potatoes in tallow. The oil is important, to be sure. Some restaurants use duck fat which I’ve never tried, but if done right I expect are good.

A friend tells me air fryer fries are good, made with just a few spritzes of olive oil. A popular way of making fries used by tv chefs double fry them. First to partially cook the center, secondly fry them until they’re crisp. I would like to try doing that but haven’t yet.


31 posted on 08/26/2021 8:16:43 PM PDT by be-baw
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To: MinorityRepublican

Five Guys tastes good, but they have sit down restaurant prices for their food. I think Wendy’s is better than most fast food places, but it really depends on the franchisee operating the specific location.


32 posted on 08/26/2021 8:16:47 PM PDT by SlipperySlope99
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To: Nifster
MacDonalds cooked the fries in beef tallow.

Beef tallow, that's what it was, I had forgotten, McDonald's fries were the best back then.

33 posted on 08/26/2021 8:16:47 PM PDT by PROCON (Our rights do not come from government, therefore they cannot take them away.)
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To: Mears

Burger King is targeted toward lower class consumers. Their workers are not motivated. The quality isn’t what it used to be. So I am not assured that I will get something consistent when I order at Burger King. Chick-Fil-A workers are always upbeat and “proper”. McDonald’s tend to be consistent but boring.


34 posted on 08/26/2021 8:17:33 PM PDT by MinorityRepublican
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To: BobL

who does alternatives?

If I want lard I have to go to Mexico,


35 posted on 08/26/2021 8:18:34 PM PDT by freedumb2003 (The democrats have just replaced KKK with CRT. /Kevin McCarty 7/6/21)
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To: rllngrk33

Funny how chikfila doesn’t seem to have that problem


36 posted on 08/26/2021 8:18:49 PM PDT by stuck_in_new_orleans ( )
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To: SlipperySlope99
I think Wendy’s is better than most fast food places, but it really depends on the franchisee operating the specific location.

Agreed. Sometimes it's pretty good. Other times, it is eh. Like you said, it depends on the franchisee.

37 posted on 08/26/2021 8:19:09 PM PDT by MinorityRepublican
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To: MinorityRepublican

Thanks…haven’t been there in years.

.


38 posted on 08/26/2021 8:19:15 PM PDT by Mears (.)
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To: be-baw

I don’t think olive oil would ever taste as good for frying as tallow due to its lower palmitic acid content. Butter and cocoa butter are high in palmitic acid.


39 posted on 08/26/2021 8:19:54 PM PDT by TTFX ( )
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To: SlipperySlope99
Five Guys tastes good, but they have sit down restaurant prices for their food.

Yep. At that price, where is the service? It's "fast food"? What a rip off. Even if it's tasty.

40 posted on 08/26/2021 8:20:35 PM PDT by MinorityRepublican
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