I would recommend a clean install. Your device probably has a built-in system restore utility.
https://duckduckgo.com/?q=lenovo+clean+reinstall&t=brave&ia=web
Back up all your important files and run it.
I do it once a year on all my computers.
By the way , the PC is stock as new . I don’t vist any dodgy websites . Mainly FR , Youtube , and social media sites .
Have you had your computer vaccinated for RONA? Do you have a mask on when you use it? Do you have a mask on the computer as well?
Why don’t you call?
I am not 100% certain, but I believe Lenovo is an ancient Japanese word meaning, “full of CCP spyware“.
One of your browser add-ons ...
probably a flash blocker or an ad blocker ...
Firefox used to be my go-to, but when they started pushing out all those updates and diddled with the UI, I ditched them for Brave. A shame, they used to be a good browser. I can find the older versions at oldapps.com, but even if you turn the updates off, it still jacks up your Internet interface. Not to mention it doesn’t support all the newer plugins that websites seem to change weekly.
I’ve had several of these and it appears to be a memory issue. I had too many windows open.
Try alt-control-delete, open your task manager, and go through your google or whatever browser you’re using, and terminate individual pages that are using too much memory (assuming you, like me, have hundreds of tabs open). Or look for any applications that are using too much memory.
Something else that causes this problem for me: My laptop tends to unplug real easy. When it unplugs, it goes to a lower power setting, meaning slower system. It gets slow, can’t handle what I’m doing, and then blue screens me.
You might check your power plug on that laptop, make sure it’s always secure. Maybe unplug it and plug it back in to make sure it’s secure.
All that said, I’m no IT guy. Just sharing what I do to solve the problem on my laptop, except I use a fancy Alienware laptop to play games and such occasionally.
Make sure your graphic driver is the latest. If it is, completely remove and reinstall it anyway.
The current graphic driver must be completely removed, and sometimes Windows fails at that. You may be able to find some freeware which cleans out the old driver if Windows is unable.
When I uninstalled a graphic card a few months ago I had that issue and was able to find forums which discussed it and linked to the removal software. The way you know you have the zombie driver issue is when the new driver doesn’t “take”.
Get a Mac !
Done
Get a Mac !
Done
Go to lenovo dot com and update your graphics card driver.
Since the laptop is only a few months old it sounds like a possible hardware issue. Personally, it always seems to me if a piece of electronic gear is going to fail, it will fail within the first year as all the components burn in. If it makes it past a year, it’s good basically forever.
I’ve been looking at Lenovo (pc division formerly IBM) because of their overall desktop design (mini tower). Any new system is pricy which is not a problem but I wouldn’t expect problems after just 6 months. Why can’t you call the American support center?
HUh? I thought The Japanese favor Sony Vaio more than chicom Lenovo.
>> the screen suddenly went all white
Does this happen when you have many browser tabs open?
Many postings on the issue. This issue goes back many years.
You will see postings from 2015.
One suggestion is to connect a external monitor to the hdmi port. If it works then it is the Lenovo screen that needs repair.
Watch: LENOVO LAPTOP WHITE SCREEN PROBLEM [SOLVED]
https://www.youtube.com/watch?v=NWsy3-PBdoc
It is basically a bad connection.
The Japanese warranty dept are just getting even for WW2...
Google: Lenovo All-In-One screen turned white
https://tinyurl.com/5efdpfph
How to use System Restore on Windows 10
https://www.windowscentral.com/how-use-system-restore-windows-10