you have a lemon- it happens
switch to the dell if you can get if for the same price
I dont buy anything buy laptops anymore but I have always been happy with Dell
Buy Dell.
Or Apple, if you can afford.
There’s a reason people pay more to get Apple products.
While I have avoided reboot/lockup issues for quite some time, I don't recommend the above to anyone unless they are willing to live with the possibility of struggles during a rebuild.
Get ready for a bunch or people to tell you to wipe the operating system, install Linux and download bit torrent to stream movies and tv for free.
You wouldn’t Havre any trouble pulling that off would you?
As for the AVG charges, either get a new card or have your bank block future charges from that vendor.
Just a hint with the AVG subscription. Whatever credit card the subscription is charged to, dispute the charges, and have a new card with a new number issued.
Sometimes cancelling the card is the only way to break those automatic renewal deals. It usually happens to me when my credit card company sends me a new card with a new expiration date.
this worked for me....
http://www.worldstart.com/why-does-my-computer-freeze-when-i-play-youtube-videos/
Uninstall Firefox; install Opera.
www.opera.com
How much memory do you have? 8Mb, 16Mb? Turn off all other
apps when you’re streaming. Streaming video is beyond hoggish.
I have 2 Win-7 Pro 2009 HP industrial/office grade PCs, running just fine.
Since it’s an AMD processor, it could be overheating.
Go with the Dell. If you are having problems this soon they will only continue.
Did you try resetting the PC to factory specifications or formatting it ?
Mac.
You mention it froze up twice while watching youtube videos, If the computer is a laptop maybe the video processor or even the computer process is heating up and locking up. Whether that is the problem or not, you might want to get a laptop cooler or what ever you call them, and if you get one try to get one that has a few fans that can be moved around so that the fans are cooling the hot spots on the back of the laptop. I don’t know how many brands sell this type but the one I got is called Cooler Master, or at least that is the name on the front of the laptop cooler facing me at my desk. Highly recommend it.
I just a week or so ago bought a refurbished Dell tower on Amazon for just $299.00. No tax or shipping charges.
It has some pretty impressive specs, including 1TB 7200 rpm Hard Drive, 8 GB RAM, 3.2 or 3.7? processor, 6 USB ports, including two high speed 3.0 ports in front, an HDMI port, and 64-bit Windows 10 OS.
Dell Inspiron i3650-1551SLV Desktop (Intel Core i3, 8 GB RAM, 1 TB HDD) No Monitor Included:
https://www.amazon.com/gp/product/B019TTJARQ/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
...here is the link for the refurbished units.
https://www.amazon.com/gp/offer-listing/B019TTJARQ/ref=dp_olp_0?ie=UTF8&condition=all
All these protection programs are the viruses and troublemakers.
I have not had any virus protection in 7-8 years and have zero problems.
Stay away from porn, Russian or German sites and you will rarely be exposed to viruses.
Also, though new, you may have somewhat incompatible parts in your new computer as atrange as that sounds.
Plus HP is considered a bad computer product by most people. Stick with a cheap Lenovo, they work!
Take it back while you can.
Then regroup. I used to build my own computers. Now I just buy them at Costco. They’ve become a commodity to me. At work we all have HP and they work great. Dell is supposed to be good too. I think they are all good unless you get a lemon or a virus.
I would take the computer back if I were you. You should not be having that many problems. Even with PC.
I picked up an Apple iMac about 3 months ago. I have yet to even scan 1 time for a virus. My boot up time is 10 seconds.
Yes the initial price is steep, but that’s it. After that it has been very easy compared to my PC experience. I was able to easily transfer all my files on to it.