you have a lemon- it happens
switch to the dell if you can get if for the same price
I dont buy anything buy laptops anymore but I have always been happy with Dell
My HP which I bought in September completely died last week. I’m now working on my Dell which is about 10-15 years old. It’s ancient, causes lots of problems, but is still working.
HP is problematic. Dell’s service is much better.
Get a replacement under warranty. Do it today.
Accept no less.