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Woman's Request For iPhone Repair Denied Because Of Last Name
WOKV ^ | July 20, 2010 | Adam Kirk

Posted on 07/20/2010 3:37:11 PM PDT by nickcarraway

Another embarrassing moment for Apple and their iPhone. A woman from Orange Park said she can't get her phone fixed, because Apple's automated software doesn't like her last name.

Sandy Burdick told our news partner Channel 4 the Apple website would not let her set an appointment to have her phone fixed, because of her last name.

"It stopped me. It said, 'You have put in an inappropriate word in this line.' I thought I must have a typo," she said.

Burdick's son even called customer service, and he claims they told him they couldn't do anything about it. "She paused for a second. She couldn't even put it in her system," he said.

The company said it's looking into the problem.


TOPICS: Business/Economy; Computers/Internet; Weird Stuff
KEYWORDS: apple; burdick; censorship; idiocracy; iphone; maccult; napl; notsure; theborg
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1 posted on 07/20/2010 3:37:12 PM PDT by nickcarraway
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To: martin_fierro

Ping


2 posted on 07/20/2010 3:37:35 PM PDT by nickcarraway
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To: nickcarraway

Maybe she does have a Sandy Burdick.

In any case, she could use the name “Sandy”, rather than sue them.


3 posted on 07/20/2010 3:38:42 PM PDT by BobL (The whole point of being human is knowing when the party's over.)
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To: nickcarraway

good thing her last name wasn’t asian and hyphenated, like f-u


4 posted on 07/20/2010 3:40:07 PM PDT by NormsRevenge (Semper Fi ... Godspeed .. Monthly Donor Onboard)
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To: nickcarraway

Ok, maybe it was her last name - well there are ways to change it, rather than walk around telling everyone that she has a burr on her twang.


5 posted on 07/20/2010 3:40:18 PM PDT by BobL (The whole point of being human is knowing when the party's over.)
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To: nickcarraway

She should have gone with Ben Dover.


6 posted on 07/20/2010 3:40:41 PM PDT by GnL
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To: GnL

Wanna bet her hubby’s name is Harry?


7 posted on 07/20/2010 3:42:15 PM PDT by SgtBob (Freedom is not for the faint of heart. Semper Fi!)
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To: nickcarraway

I’m wondering what is her last name ???????????


8 posted on 07/20/2010 3:42:40 PM PDT by ComeCulturedGirl (I win !)
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To: GnL
She should have gone with Ben Dover.

Small world. He was my Army CO.

9 posted on 07/20/2010 3:43:58 PM PDT by bcsco (First there was Slick Willie. Now there's "Oil Slick" Barry...)
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To: Slings and Arrows

Burd*ck ping


10 posted on 07/20/2010 3:43:59 PM PDT by Responsibility2nd (PALIN/MCCAIN IN 2012 - barf alert? sarc tag? -- can't decide)
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To: nickcarraway

She should have gone with Ben Dover.


11 posted on 07/20/2010 3:44:11 PM PDT by GnL
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To: BobL

At least he name isn’t Englelbert Humperdink

Somehow, I think that too would be bumped.


12 posted on 07/20/2010 3:44:46 PM PDT by Hodar (Who needs laws .... when this "feels" so right?)
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To: nickcarraway
Apple is worried about "inappropriate words" when they have an app that celebrates the quotations of Che Guevara?

Some days I'm glad I have no use for this company.

13 posted on 07/20/2010 3:44:53 PM PDT by infidel29 (Since 0bama is NOT a uniter, can we change the acronym to just plain P.O.S.?)
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To: nickcarraway; fieldmarshaldj; GOPsterinMA; Perdogg; Arthur Wildfire! March

Her name is Burdick. Because “dick” is in her name it could not be entered into the system because “dick” is “inappropriate”. So nobody named Burdick, Dickens ect can get their phone fixed apparently.

Censorship gone amok. She should sue their ass.


14 posted on 07/20/2010 3:45:30 PM PDT by Impy (DROP. OUT. MARK. KIRK.)
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To: GnL

Oops double tap. Damn Apple iPod.


15 posted on 07/20/2010 3:45:30 PM PDT by GnL
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To: ComeCulturedGirl

It says in the article.


16 posted on 07/20/2010 3:46:57 PM PDT by Impy (DROP. OUT. MARK. KIRK.)
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To: nickcarraway

Hello, Apple? Yeah, Mike Hunt, here, listen, I need an appointment with you folks..(click)..hello?...hello?...


17 posted on 07/20/2010 3:47:30 PM PDT by JPG (Mr. Gore, or is it Mr. Stone or Mr. Woody? Whatever, you're under arrest.)
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To: nickcarraway

Sounds painful


18 posted on 07/20/2010 3:48:08 PM PDT by listenhillary (November is just the first step! If we falter after that step, the win will mean nothing.)
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To: JPG

ROTFLMAO!!


19 posted on 07/20/2010 3:49:28 PM PDT by buccaneer81 (ECOMCON)
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To: JPG

I actually know a MIKE HUNT! Poor guy.


20 posted on 07/20/2010 3:52:00 PM PDT by bigfootbob
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