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Computer Help (Laptop won't load XP)

Posted on 12/22/2009 2:06:56 PM PST by GeronL

There is this older Toshiba laptop running Windows XP. It loads but I can not log in. It says it is loading the settings but then it logs off, the desktop never loads.

I tried safemode but AVG is hard to use in safe mode.

There may be a virus but why would it do this?

I think AVG may have quarantined a file the computer actually needs or something.

Does anyone have a clue?


TOPICS: Computers/Internet
KEYWORDS: computer; malware; operatingsystems; techhelp; viruses; windowsxp; xp
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1 posted on 12/22/2009 2:06:59 PM PST by GeronL
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To: GeronL

Get rid of AVG.....it caused me all kinds of trouble.
But, I had to be on the internet to do it.
Perhaps you can delete without logging in...try it.


2 posted on 12/22/2009 2:10:07 PM PST by Duffboy
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To: GeronL

Get rid of AVG.....it caused me all kinds of trouble.
But, I had to be on the internet to do it.
Perhaps you can delete without logging in...try it.


3 posted on 12/22/2009 2:10:21 PM PST by Duffboy
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To: GeronL

Get rid of AVG.....it caused me all kinds of trouble.
But, I had to be on the internet to do it.
Perhaps you can delete without logging in...try it.


4 posted on 12/22/2009 2:10:28 PM PST by Duffboy
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To: GeronL
Click here and scroll down to the Here is the solution to the logon - logoff issue in Windows XP section. I had this problem once too and the USERINIT.EXE file seemed to be the problem.
5 posted on 12/22/2009 2:11:30 PM PST by Dan Nunn (Some of us are wise, some of us are otherwise. -The Great One)
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To: Duffboy

You can say that again!


6 posted on 12/22/2009 2:11:43 PM PST by envisio (The more people I meet, the more I like my dog.)
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To: Duffboy

Your still triple posting without it. heh.

I cannot fully load Windows XP for some reason. Thats the immediate problem.


7 posted on 12/22/2009 2:11:52 PM PST by GeronL
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To: GeronL
(Laptop won't load XP)

Check the barrel, it lists the proper caliber to load.

Wait, what?

8 posted on 12/22/2009 2:12:03 PM PST by AFreeBird (Going Rogue in 2012)
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To: GeronL

First, do you have any data you need on the machine. If so, we need to do a couple of other steps before what I recommend.

If you are backed up already, I would recommend popping the XP Disk into the drive and booting to the disk. XP has a couple of repair options on the installation disk. That would be the first thing I would try to fix it.


9 posted on 12/22/2009 2:12:18 PM PST by Anitius Severinus Boethius
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To: Duffboy
Get rid of AVG.....it caused me all kinds of trouble.
Get rid of AVG.....it caused me all kinds of trouble.
Get rid of AVG.....it caused me all kinds of trouble.

Wow, you ain't kiddin'...

10 posted on 12/22/2009 2:12:42 PM PST by Tijeras_Slim (Live jubtabulously!)
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To: Dan Nunn

Can I fix this in safe mode? I can use a USB card and load it from a different computer.


11 posted on 12/22/2009 2:12:46 PM PST by GeronL
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To: GeronL
Try all the other suggestions first. Then, try this one: System Restore from Safe Mode.
12 posted on 12/22/2009 2:12:59 PM PST by Zhang Fei (Let us pray that peace be now restored to the world and that God will preserve it always)
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To: GeronL
Okay, all kidding aside, if you can get into safe mode, try disabling the AVG service and try again.

You may need to update that SW, or you may have a contracted something it didn't catch. Or a whole host of other issues, but based on what you've provided, that's a place to start.

You might also want to, if you don't already, have a CD bootable OS and AV software from which you can scan your system.

13 posted on 12/22/2009 2:15:31 PM PST by AFreeBird (Going Rogue in 2012)
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To: GeronL

Safe Mode is for loading only essential drivers to determine whether Windows can boot. It doesn’t load drivers necessary for other software, so AVG, or other programs aren’t initiated. Safe Mode isn’t intended for regular computing.

Log into Safe Mode, then use [Start] [Run] then key ‘msconfig’ in the window that apears and click [OK]. When msconfig boots, go to the [Startup] tab and de-select all applications that aren’t essential. Then, select the [Services] tab and do the same.

Now, reboot and let the computer boot normally into Windows. Does it now boot? If so, you can go back into msconfig while in Windows, selecting the unmarked items one at a time and rebooting after each item is selected (this will be a long process). Keep tabs on each item because if Windows fails to reboot, you’ve likely found the problem and will have to go back into Safe Mode to de-select it again.


14 posted on 12/22/2009 2:16:33 PM PST by bcsco (Hey, GOP: The American Indians found out what happens when you don't control immigration...)
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To: Anitius Severinus Boethius

no disc


15 posted on 12/22/2009 2:17:25 PM PST by GeronL
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To: bcsco

I forget, safe mode is F8?


16 posted on 12/22/2009 2:18:51 PM PST by GeronL
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To: GeronL

Yeah, I believe so.


17 posted on 12/22/2009 2:20:00 PM PST by bcsco (Hey, GOP: The American Indians found out what happens when you don't control immigration...)
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To: GeronL

Hmmm, I suspecting a corrupt OS, so that would be my first shot. Do you have another system that you can slave the drive into?


18 posted on 12/22/2009 2:20:25 PM PST by Anitius Severinus Boethius
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safe mode popped up a warning

worm.win32.skynet detected on your system blah blah

Does Windows do that? or is this malware?


19 posted on 12/22/2009 2:22:59 PM PST by GeronL
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To: GeronL

BTW, not all XP configurations provide ‘msconfig’ as part of the install. It’s available for download off the Internet, however. If you have another PC, you can download it then move it to the problem PC by a flash stick. It belongs in the Windows\ServicePackFiles\i386 folder.


20 posted on 12/22/2009 2:23:57 PM PST by bcsco (Hey, GOP: The American Indians found out what happens when you don't control immigration...)
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