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I Used My Norton but the Virus is still Here! Help!!
09.04.06 | chickensoup

Posted on 09/04/2006 5:24:56 PM PDT by Chickensoup

I have a virus. I managed to run my norton which found and quaranteened a virus. But it still acts as if there is a virus. If the computer sits for any periof of time the virus takes over. Help!!


TOPICS: Computers/Internet
KEYWORDS: computer; help; lowqualitycrap; malware; microsoft; virus; windows
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To: VOA

"skinny disease"!


You have a point.


61 posted on 09/04/2006 7:14:45 PM PDT by Chickensoup (I'M HEALED!!! I'M HEALED!!! I'M HEALED!!! I'M HEALED!!! I'M HEALED!!! I'M HEALED!!! I'M)
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To: Mr. Jazzy

I will do that thank you.


62 posted on 09/04/2006 7:15:37 PM PDT by Chickensoup (I'M HEALED!!! I'M HEALED!!! I'M HEALED!!! I'M HEALED!!! I'M HEALED!!! I'M HEALED!!! I'M)
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To: Spktyr
"Point your browser to housecall.trendmicro.com and run their web-based scan. Use it to remove the virus.

"Next, download AVG Free at free.grisoft.com, remove Norton (it's terrible), and then install AVG.

Very good advice.

63 posted on 09/04/2006 7:54:45 PM PDT by b_sharp (Objectivity? Objectivity? We don't need no stinkin' objectivity.)
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To: Cruising Speed

Look up CMOS Viruses. Formatting doesn't always help.

Plus, you have to check your backups to see if they're infected.


64 posted on 09/04/2006 8:04:04 PM PDT by Spktyr (Overwhelmingly superior firepower and the willingness to use it is the only proven peace solution.)
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To: Prophet in the wilderness
"You will still need to find any virus and spy ware because, they tend to stay on the computer even if you reformat.

Huh? If you format your fixed disk(HDD) you remove everything, including viruses and spyware.

"Not only Norton causes those problems you said, I had to uninstall it because it would cause my computer to freeze up.

I agree. Norton is a resource hog that should be removed and replaced as soon as possible. The Norton firewall is also a piece of junk.

65 posted on 09/04/2006 8:04:32 PM PDT by b_sharp (Objectivity? Objectivity? We don't need no stinkin' objectivity.)
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To: Mr. Jazzy

The problem is that unless you are sure that your install disk is at least Service Pack 2, you will then instantly be exploited by all the stuff that SP2 prevents. SFC isn't smart enough to understand the difference between authorized Microsoft updated files and maliciously altered files. So, you get screwed.

I would recommend against that, at least until you download the standalone SP2 installer before attempting this - then disconnect the computer from the net connection before starting the whole procedure.


66 posted on 09/04/2006 8:07:09 PM PDT by Spktyr (Overwhelmingly superior firepower and the willingness to use it is the only proven peace solution.)
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To: b_sharp

There are ways for the CMOS storage to get exploited with a virus - in which case you have to dismantle the computer and pop the CMOS battery out, THEN reformat.


67 posted on 09/04/2006 8:08:22 PM PDT by Spktyr (Overwhelmingly superior firepower and the willingness to use it is the only proven peace solution.)
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To: Spktyr
"There are ways for the CMOS storage to get exploited with a virus - in which case you have to dismantle the computer and pop the CMOS battery out, THEN reformat."

Most new motherboards default to preventing CMOS write. However in those odd cases where the CMOS has been compromised the CMOS has been 'flashed' and removing the battery will likely not do too much.

This isn't what the poster I was responding to was talking about. He was referring to the nondestructive reinstall (restore disk) of system files some manufacturers include with their systems. In those cases only the Windows and support directories are emptied and fresh files are installed. In that case if the virus/spyware files are not in system directories they will not be removed. However they can be removed by anti-virus/anti-spyware programs because 'generally' without entries in the registry files they are inactive. The nondestructive reinstall does not format the HDD. I believe the poster is confusing nondestructive restore with a reformat.

I've owned a computer service company for the last 10 years and during that time the reason for servicing computers has changed from 95% hardware to 95% software with spyware far surpassing viruses as the main reason (with trojan horses coming second). I really wish producing spyware was made as illegal as is producing viruses.

68 posted on 09/04/2006 8:29:34 PM PDT by b_sharp (Objectivity? Objectivity? We don't need no stinkin' objectivity.)
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To: b_sharp

bttt


69 posted on 09/04/2006 8:34:45 PM PDT by texastoo ("trash the treaties")
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To: texastoo

What does bttt mean?


70 posted on 09/04/2006 8:37:06 PM PDT by b_sharp (Objectivity? Objectivity? We don't need no stinkin' objectivity.)
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To: b_sharp
What does bttt mean?

Bump to the top. This thread has a lot of good information so I bumped it to keep it active.

71 posted on 09/04/2006 8:53:13 PM PDT by texastoo ("trash the treaties")
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To: Spiff

Thanks for the links; I didn't realize there was a free VM available for XP. I have no security problems with XP on the systems I maintain, but I have tried in the past to give Linux a chance out of curiosity. The VMware looks like a good way to play with a few different builds without all the headaches that have kept me from trying anything useful from a LiveCD.

This is my first post ever from Ubuntu (via VMware)! :-p


72 posted on 09/04/2006 9:10:15 PM PDT by Turbopilot (iumop ap!sdn w,I 'aw dlaH)
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To: Spktyr; Chickensoup
Next, download AVG Free at free.grisoft.com, remove Norton (it's terrible), and then install AVG.

i agree...

73 posted on 09/04/2006 10:01:41 PM PDT by Echo Talon
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To: Prophet in the wilderness
I'm not against getting another firewall, but honestly, the two-way thing is overblown.

The only threat you need a two-way firewall for is after you are already infected and you don't want the spyware/virus to send out information.

The free Windows Firewall is fine. People get too confused clicking on warnings all the time to know what to do, plus, two-way firewalls have their own additional bugs (take a look at ZoneAlarm alone and find they are never without bugs to be fixed).
74 posted on 09/04/2006 10:08:04 PM PDT by ConservativeMind
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To: Chickensoup
Don't worry about VMWare or the other things.

There are a lot of people on this thread who are giving you way too much to do or are simply having fun at your expense.

Hang in there, Chickensoup. Follow what I've said in the thread and you will be okay.
75 posted on 09/04/2006 10:10:56 PM PDT by ConservativeMind
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To: Echo Talon
download AVG Free at free.grisoft.com, remove Norton (it's terrible), and then install AVG.

Mega Dittos!!

Norton ruined 95% of my cd's back in the early burning days. Kept popping up during a burn to look at what i was burning, just to tell me what a great job it was doing keeping me safe! Meanwhile disc after disc was ruined, but Norton kept reassuring me of my safety!! Ahh warm fuzzies and plenty of beer coasters!

76 posted on 09/04/2006 10:15:51 PM PDT by rawcatslyentist (I'd rather be carrying a shotgun with Dick, than riding shotgun with a Kennedyl! *-0(:~{>)
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To: rawcatslyentist
I was recording a movie from the TV capture card with my old PC and Norton hoses the capture up because it just had to do a full system scan, while the CPU was already at like 80%... sheesh... i learned, never have Norton schedule a scan on the weekends(like Friday and Saturday..)on your home PC. AVG FREE is good stuff
77 posted on 09/04/2006 10:26:29 PM PDT by Echo Talon
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To: Turbopilot
Thanks for the links; I didn't realize there was a free VM available for XP. I have no security problems with XP on the systems I maintain, but I have tried in the past to give Linux a chance out of curiosity. The VMware looks like a good way to play with a few different builds without all the headaches that have kept me from trying anything useful from a LiveCD. This is my first post ever from Ubuntu (via VMware)! :-p

I'm glad that it worked for you. That is one of the joys of VMWare, the ability to fire up virtual machines with various flavors of Linux to try out. A quick thing I like to do is to have a couple of .iso files of various Linux LiveCD Distros on your PC. Then, using ISOPlayer which is also available on the VMWare site, you simply right-click on the .iso file and it fires right up in a VMWare window. Awesome stuff. There's probably over 100 different virtual machines on the VMWare site and another 100 Live CD Distros floating around the Internet. And you can try all of them with little hassle.

Microsoft saw what VMWare was doing and they're now trying to copy things with their Virtual PC virtualization tool. It's weak in comparison, if you ask me. But something you may want to try just the same.

If you want to find out more about virtual machines, check out two recent podcasts from Steve Gibson and Leo LaPorte (former TechTV "Call for Help" host) at Security Now!. Look for episodes #50 and #53.

78 posted on 09/04/2006 11:14:09 PM PDT by Spiff (Death before Dhimmitude)
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To: ConservativeMind

Thank you


79 posted on 09/05/2006 4:48:40 AM PDT by Chickensoup (Who will lead our country next? Who will fight the good fight? Who has the courage?)
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To: Chickensoup
Go to trendmicro.com do a search for the virus, and they will provide the solution to get rid of it.
80 posted on 09/05/2006 5:24:04 AM PDT by boomop1 (there you go again)
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