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I Used My Norton but the Virus is still Here! Help!!
09.04.06
| chickensoup
Posted on 09/04/2006 5:24:56 PM PDT by Chickensoup
I have a virus. I managed to run my norton which found and quaranteened a virus. But it still acts as if there is a virus. If the computer sits for any periof of time the virus takes over. Help!!
TOPICS: Computers/Internet
KEYWORDS: computer; help; lowqualitycrap; malware; microsoft; virus; windows
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To: FReepaholic
41
posted on
09/04/2006 6:24:44 PM PDT
by
Chickensoup
(Sick of it!)
To: Chickensoup
Try runing norton from safe mode.
Many virus have a removal tool you must download from norton.
42
posted on
09/04/2006 6:28:08 PM PDT
by
ThomasThomas
(I did use spell check!)
To: ConservativeMind
Windows ( SP2 ) Firewall does not stop any programs from going onto the Internet.
You will need a ( 2 way ) firewall that stops inbound intrusions, and any outbound programs that would launch out onto the Internet.
To: ConservativeMind
44
posted on
09/04/2006 6:31:01 PM PDT
by
Chickensoup
(Sick of it!)
To: Chickensoup
You will still need to find any virus and spy ware because, they tend to stay on the computer even if you reformat.
Not only Norton causes those problems you said, I had to uninstall it because it would cause my computer to freeze up.
To: Chickensoup
I'm just hanging around for the answers to #40.
46
posted on
09/04/2006 6:36:00 PM PDT
by
Eagle9
To: Chickensoup
In Windows XP, if you still have the original restore disk that came with the computer, you ( on some computers it gives you the choice to do a destructive restore ( full restore and format & minimal restore ( does not wipe put data ) .. you can do a non- destructive restore.
But ? you still have to get rid of any spy ware and virus before you do a reformat and restore.
To: Chickensoup
Reload your OS from the disk--virus gone
To: Chickensoup
VMWare Player gives you the ability to open virtual machines. Virtual machines are basically a computer within your computer. You can run almost any Operating System, including Windows XP, Linux, and others inside a virtual machine. WMWare Player is free. There are dozens of free virtual machines (what they call virtual appliances for some reason) available at the
VMWare Virtual Appliances Directory.
The Browser Appliance link that I sent you will allow you to download a 256mb file that is a virtual machine version of Ubuntu Linux with a full-featured browser and a few other applications.
The idea is that you do your web browsing on the Internet using the browser appliance in the virtual machine. Even if you do somehow get infected, attacked, or whatever, the virtual machine is reset back to its original, pristine state whenever you restart it. Nothing can leak from the virtual machine to your host operating system. There's no connection, no way, no how. Besides, its running Linux and using the Firefox browser. That helps security right there compared to Windows with Internet Explorer.
Some people create virtual machines with their own copy of Windows XP to do their internet browsing. Same OS, same tools, same everything, but it gets reset back to its original state (if you want) or to an earlier "snapshot" whenever you want.
The nice thing about VMWare is that it allows you to try out all kinds of Linux-based distributions and such without messing with your original OS, repartitioning your drive, etc. I use the heck out of VMWare Player.
The Browser Appliance link that I sent you contains the ability to download the appliance using standard HTTP. You can, if you want, download it via Torrent and all of the other appliances on their site require a Torrent client to download them. But if you're not set up to do that, at least the Browser Appliance gives you a more standard method to download it.
49
posted on
09/04/2006 6:37:43 PM PDT
by
Spiff
(Death before Dhimmitude)
To: Chickensoup
1. Look into you program list and delete programs that may be parasitic. (Programs, hot-bars etc.) Some of those bad things are intended to look kosher. Some things that appear to be harmless cause problems as well. Delete all those virus detection and protection software except your Norton. A lot of that stuff could be the problem itself.
2. Dump cookies, cache, temp files, and temp Internet files.
3. Update Norton to see if you have the newest version. Let it run and clean.
4. Do a system restore to an earlier date.
5. Still have problems? Re-image.
That's just my suggestion.
50
posted on
09/04/2006 6:39:47 PM PDT
by
Red6
To: Cruising Speed; Chickensoup
Reload your OS from the disk--virus gone By the way, that is the only sure method to get rid of a virus. Any system compromise (virus, trojan, rootkit, intrusion, etc.) should have you reformat and reload everything. THAT is why some people use the Browser Appliance or other virtual machine capability to avoid that. If your virtual machine gets infected, you just go back to a snapshot or reset it.
51
posted on
09/04/2006 6:40:52 PM PDT
by
Spiff
(Death before Dhimmitude)
To: Chickensoup
"appliance":
one-trick-pony--computer-internet-connected-linux-web-browser-thingy.
52
posted on
09/04/2006 6:45:39 PM PDT
by
xcamel
(Press to Test, Release to Detonate)
To: Chickensoup
I don't know exactly what your problem is, but this regime has worked for me
over the past 6 months with my desktop PC:
1.
Norton Internet Security
This came with the computer (Dell) and has done a good job with the exception
that the "LiveUpdate" has bonked; I now use the Intelligent Updater to stay current.
Maybe 2-3 times a week, it will catch and alert me to its' interruption
of an attempted attack.
I know Norton can do more harm than good on some people's system;
uninstalling can be worse than an trip to the dentist.
But, if you have it and it's not actually your problem, do try to update
and use it, and hold off uninstalling until you're really sure it has got to go!
2.
Windows Defender
Picked up as an adjunct to the Norton. Seems to work OK, but hasn't actually
caught anything yet. Be sure to update ! (found by using the "ABOUT" tab on the menu)
3.
Ad-Aware SE Personal
Works well, updates smoothly. Finds and eliminates tracking cookies on a
regular basis.
4.
Spybot-Search & Destroy
Pretty good program; updates well. Occassionally catches a nasty bit of malware.
5.
SpywareBlaster
As best I understand, this PREVENTS infections by recognizing malware
on-the-fly while you are websurfing.
Updates easily and is low-maintainence.
Also,
Even though I have dial-up, I do occassionally go on-line and use the
free scanners of Panda (Activision?) and the one at TrendMicro.
Doing this once every other month has sometimes caught two or three
things that all the other stuff has missed (believe it or not!)
Sorry I haven't given you an URL, but you should be able to Google them up
53
posted on
09/04/2006 6:51:32 PM PDT
by
VOA
To: Eagle9
I'm just hanging around for the answers to #40.
LOL
54
posted on
09/04/2006 6:54:07 PM PDT
by
Chickensoup
(Sick of it!)
To: Spiff
This sounds very spiff.
But I am a computer idiot with a 64 bit machine, 1000ram and lots of storage.
I am dangerous, mostly to myself.
55
posted on
09/04/2006 6:56:46 PM PDT
by
Chickensoup
(Sick of it!)
To: VOA
56
posted on
09/04/2006 6:57:42 PM PDT
by
Chickensoup
(Sick of it!)
To: VOA; All
I think I downloaded everything everyone suggested. Going to be like having sex in raincoats.
57
posted on
09/04/2006 6:59:56 PM PDT
by
Chickensoup
(Sick of it!)
To: All
I think we got it!
Thank you Freeper friends!!
58
posted on
09/04/2006 7:00:46 PM PDT
by
Chickensoup
(Sick of it!)
To: Chickensoup
Going to be like having sex in raincoats.
Yes. But beats the hades out of having the computer version of "skinny disease"!
59
posted on
09/04/2006 7:02:41 PM PDT
by
VOA
To: Chickensoup
Once you get rid of the virus (I personally recommend Avast), you should run System File Checker.
First, locate your Windows XP installation CD and place it in the CD ROM drive.
Second, if the drive is in autoplay the window will open to the CD with options about installing XP. Exit the window and leave the CD in the drive.
Third, go to the Start button, select Run. In the window that opens, type these three letters
cmd
Forth, in the less than attractive window that opens, at the end of the line of text that appears, type this instruction
sfc /scanonce
MAKE SURE THERE IS ONE SPACE BETWEEN THE LETTERS sfc AND THE /scanonce! This is important.
Fifth, the text will state that System File Checker will run at the next restart. You type the word exit
Sixth, the window will close and you should then restart Windows.
When the system reboots, the System File Checker will run and examine your system files and replace any files that appear to be corrupt or damaged with the good versions that are contained on the CD. This process may take some time but it time well spent.
60
posted on
09/04/2006 7:05:57 PM PDT
by
Mr. Jazzy
(God Bless the United States of America and all that defend her hard earned freedom!)
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