Free Republic
Browse · Search
General/Chat
Topics · Post Article

Skip to comments.

AVG Update Problem

Posted on 01/28/2005 11:09:40 AM PST by Fog Nozzle

For the last two days my AVG 7.0 anti-virus program has been prompting me to download the latest update, but when I try, nothing happens for 10 - 15 seconds and then a pop-up tells me my internet connection (DSL) has failed. Obviously, it hasn't. Anyone else having the same problem or have any advice? AVG's technical support for the free version is only a list of FAQ's and I didn't find anything there.


TOPICS: Computers/Internet
KEYWORDS: antivirus; avg
Navigation: use the links below to view more comments.
first 1-2021-27 next last

1 posted on 01/28/2005 11:09:41 AM PST by Fog Nozzle
[ Post Reply | Private Reply | View Replies]

To: Fog Nozzle

Are you running a firewall as well? Zonealarm maybe?


2 posted on 01/28/2005 11:10:44 AM PST by bikepacker67
[ Post Reply | Private Reply | To 1 | View Replies]

To: Fog Nozzle

What operating system are you using?


3 posted on 01/28/2005 11:11:09 AM PST by So Cal Rocket (Proud Member: Internet Pajama Wearers for Truth)
[ Post Reply | Private Reply | To 1 | View Replies]

To: Fog Nozzle

Same here. One PC updated OK last night but today this one just times out. I believe their servers are overloaded.


4 posted on 01/28/2005 11:14:01 AM PST by 1066AD
[ Post Reply | Private Reply | To 1 | View Replies]

To: bikepacker67; So Cal Rocket

No firewall, DSL through a router, Windows ME, no previous problem.


5 posted on 01/28/2005 11:32:42 AM PST by Fog Nozzle
[ Post Reply | Private Reply | To 2 | View Replies]

To: Fog Nozzle

I have been having the same problem for a week or so myself. I do use Zonealarm, but it never caused problems before.


6 posted on 01/28/2005 11:37:04 AM PST by Blue Screen of Death (/i)
[ Post Reply | Private Reply | To 1 | View Replies]

To: Fog Nozzle

I am having the same problem.


7 posted on 01/28/2005 11:38:34 AM PST by boris (The deadliest weapon of mass destruction in history is a Leftist with a word processor)
[ Post Reply | Private Reply | To 1 | View Replies]

To: Fog Nozzle

BTW you can manually download the update as a ".bin" file but not a hit of what to do with it after download(!)


8 posted on 01/28/2005 11:39:41 AM PST by boris (The deadliest weapon of mass destruction in history is a Leftist with a word processor)
[ Post Reply | Private Reply | To 1 | View Replies]

To: boris

You can start the update manually and tell it where to go for the file. However I can't even get the .bin off their site which is why I think the problem is at their end.


9 posted on 01/28/2005 11:43:55 AM PST by 1066AD
[ Post Reply | Private Reply | To 8 | View Replies]

To: Fog Nozzle

IIRC there was also a conflict between AVG & Roxio's CD burning software (if you're running that).


10 posted on 01/28/2005 11:57:29 AM PST by martin_fierro
[ Post Reply | Private Reply | To 1 | View Replies]

To: Fog Nozzle
This happens to me a lot. On one PC it was because the URL got moved into the blocked category of my firewall. Easy fix.

On the other...it just hangs untill it fails. I try again the next day and it works fine. I think their server is a little buggy these days.

What I do sometimes is to run the update manually. If you need to do this it's easy. In your options, set the program to ask for the source of the update. Then with the Control Center open, click on the hyperlink on the left side panel that takes you to the AVG homepage. When you get there, look for a link on the left that says, "I need help". Click it and scroll down for a link to the latest updates. Download them and then run the Update manager. When asked for the source, browse to where you saved the files you downloaded. After the update completes, delete the downloaded files.

11 posted on 01/28/2005 2:29:14 PM PST by Bloody Sam Roberts (Is it merely a coincidence that ALLAH and SATAN both have five letters in their names?)
[ Post Reply | Private Reply | To 1 | View Replies]

To: boris

See my post # 11.


12 posted on 01/28/2005 2:30:22 PM PST by Bloody Sam Roberts (Is it merely a coincidence that ALLAH and SATAN both have five letters in their names?)
[ Post Reply | Private Reply | To 8 | View Replies]

To: Bloody Sam Roberts

Thanks much, it worked just fine.


13 posted on 01/28/2005 2:54:34 PM PST by Fog Nozzle
[ Post Reply | Private Reply | To 11 | View Replies]

To: Fog Nozzle
Windows ME, no previous problem

I have to assume you mean no noticable problem. ME was the worst OS of any kind ever released. Best thing I ever did was go to XP.

14 posted on 01/28/2005 2:56:32 PM PST by freedumb2003 (Don't bring a moped to a car fight)
[ Post Reply | Private Reply | To 5 | View Replies]

To: freedumb2003
no noticable problem.

I meant no problem with the AVG Update process. I've had plenty of problems with ME in the past, but with SpyBot, AdAware, Windows Wash and RegSeeker, I seldom have any now. XP will have to wait until it's new computer time.

15 posted on 01/28/2005 3:05:21 PM PST by Fog Nozzle
[ Post Reply | Private Reply | To 14 | View Replies]

To: Fog Nozzle

I figured as much.

Yeah, thesee days it is usually cheaper and easier to just get new HW.


16 posted on 01/28/2005 3:06:31 PM PST by freedumb2003 (Don't bring a moped to a car fight)
[ Post Reply | Private Reply | To 15 | View Replies]

To: freedumb2003
ME was the worst OS of any kind ever released. Best thing I ever did was go to XP.

I've started to lay the groundwork to do just that. I've had about enough of ME. I've reinstalled it 3 times this week and I still get "Explorer.exe has caused a problem with kernel32.dll" at start up..then freezes and several programs I need simply will not run from CD any longer.

I just need to figure out if I want Home or Pro version. Since I will have to put it on two PCs...I'll probably have to get Pro. I believe the license allows 1 or 2 PC installation where Home does not.

17 posted on 01/28/2005 3:08:30 PM PST by Bloody Sam Roberts (Is it merely a coincidence that ALLAH and SATAN both have five letters in their names?)
[ Post Reply | Private Reply | To 14 | View Replies]

To: Bloody Sam Roberts

Make the move -- just remember that Pro is going to be more of a hassle to maintain. It i really designed for businesses that have LAN admin departments.


18 posted on 01/28/2005 3:11:08 PM PST by freedumb2003 (Don't bring a moped to a car fight)
[ Post Reply | Private Reply | To 17 | View Replies]

To: Bloody Sam Roberts

Google 'regseeker', download and run it. It found over 1100 invalid registry entries the first time I ran it. It took a little courage to press the delete key, but it never caused any problems and solved many. It has a back-up feature just in case. Also, Firefox did wonders for surfing.


19 posted on 01/28/2005 3:21:42 PM PST by Fog Nozzle
[ Post Reply | Private Reply | To 17 | View Replies]

To: freedumb2003

Yeah, I guess Home is the way to go. I'll have to shell out another $45 or so for the second license for the other PC on my home LAN. They're both PIII/866 machines with 384Mb RAM so it should run ok on them.


20 posted on 01/28/2005 3:22:25 PM PST by Bloody Sam Roberts (Is it merely a coincidence that ALLAH and SATAN both have five letters in their names?)
[ Post Reply | Private Reply | To 18 | View Replies]


Navigation: use the links below to view more comments.
first 1-2021-27 next last

Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.

Free Republic
Browse · Search
General/Chat
Topics · Post Article

FreeRepublic, LLC, PO BOX 9771, FRESNO, CA 93794
FreeRepublic.com is powered by software copyright 2000-2008 John Robinson