The Hobbit Hole VII - But not yet weary are our feet...

[ecurbh]

WeddingMoot draws near!

Only 96 days... but who's counting? ;~D

[Ramius]

Evening All!! [looks around] Nice place.

I wasn't feeling too great today. Left the office early, and laid down for a while. Feeling a little better now. Sorry I'm late... :-)

[JenB]

See, I'm devious. And evil. Hehehe. Jen, Queen of the Spammers!

[Wneighbor]

Ya'll need to keep posting that count!!! Cause Ruthy and I are READY for it too! :-)

[ecurbh]

[Wneighbor]

wasn't feeling too great today. Left the office early, and laid down for a while. Feeling a little better now.

Awww... is there anything I can do to make you feel even better? :-)

*scratch* *scratch* *scratch*

(((Ramius)))

[Ramius]

Thanks!! Got some WT over there on the shelf... not sure it would help. I guess it wouldn't hurt...

[Ramius]

...little to the right... there. Thanks! :-)

[RMDupree]

96 days! Yippee!

[RMDupree]

Good evening, Ramius!

Sorry you had a rough day. :-(

Got yelled at by a client today and my supervisor got involved. Not a good way to start the week. *sigh*

[Wneighbor]

Anywhere else? You need to feel better. Need a massage along with the back scratching? ;-)

[Wneighbor]

Got yelled at by a client today and my supervisor got involved. Not a good way to start the week. *sigh*

I hope your supervisor straightened out the client! No one should yell at *you*

[RMDupree]

No, sad to say, it was my fault. Last Wednesday I had to run 21 payrolls and this particular client has a really bad habit of sending in maintenance (new hires, terminations, pay rate changes, etc) with the payroll even though they're supposed to send it 48 hours in advance before payroll runs.

Long story short, I rushed through the maintenance and made 2 mistakes that I normally wouldn't, but I had to get it done to run the payroll!

After she got through yelling, I made sure to tell her (in the most professional way), that I would no longer be entering ANY maintenance for them the same day as payroll. She huffed about it, but I repeated it was "company policy" and that my deviation from it for their convenience has now caused their unhappiness, and I do not like to make my clients unhappy - so no more same day maintenance service for them...PERIOD!

[Wneighbor]

Well Ruthy, that is totally sensible! And they could have managed to be a smidgeon more understanding given the circumstances! But, people prefer to be rude more often anyway. Cheer up! Problem prevented in the future. Was you supervisor upset with you? :-(

[JenB]

Oh, good for you, Ruthie! Don't take nonsense when you don't have to!

I'm going to bed. Oww, my legs hurt. See you all tomorrow. Unless we get buried under with snow. I hate snow.

[RMDupree]

My supervisor is a lovely Christian woman and has been a friend for many an age before I started working with her, so she handled the client and she understood my perspective as well.

It doesn't hurt that my timecard proves I worked until 7pm that day with no lunch, so they know I wasn't goofing around and making careless errors. It was simply a matter of having too many payrolls in one day and then adding time-consuming maintenance to the mix was a recipe for disaster.

The situation was resolved, but I fear that this client has me on her crapola list and will make my life very uncomfortable semimonthly.

[RMDupree]

Hope your legs feel better, JenB! And thank you for your encouraging words! Love ya!

[RosieCotton]

Sounds like it serves 'em right, Ruthy! I wouldn't worry about it too much.

OK, I have to get to bed now, too! Good night, all!

[RMDupree]

Good night, Rosie! You're a doll for being so nice!

[Wneighbor]

Oh dear.... I hate for you to have someone out ta getcha... But, it did seem to all work out for the best. I'm glad you've got an understanding supervisor! :-)