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Microsoft releases recovery tool to help repair Windows machines hit by CrowdStrike issue
The Verge ^ | JULY 21, 2024 | By Tom Warren

Posted on 07/22/2024 6:32:27 AM PDT by Red Badger

IT admins now have a quicker way to get machines up and running again after CrowdStrike’s faulty update.

Microsoft has released a recovery tool that’s designed to help IT admins repair Windows machines that were impacted by CrowdStrike’s faulty update that crashed 8.5 million Windows devices on Friday. The tool creates a bootable USB drive that IT admins can use to help quickly recover impacted machines.

While CrowdStrike has issued an update to fix its software that led to millions of Blue Screen of Death errors, not all machines are able to automatically receive that fix. Some IT admins have reported rebooting PCs multiple times will get the necessary update, but for others the only route is having to manually boot into Safe Mode and deleting the problematic CrowdStrike update file.

Microsoft’s recovery tool now makes this recovery process less manual, by booting into its Windows PE environment via USB, accessing the disk of the affected machine, and automatically deleting the problematic CrowdStrike file to allow the machine to boot properly. This avoids having to boot into Safe Mode or a requirement of admin rights on the machine, because the tool is simply accessing the disk without booting into the local copy of Windows. If a disk is protected by BitLocker encryption, the tool will prompt for the BitLocker recovery key and then continue to fix the CrowdStrike update.

The recovery tool has also been updated to include a new PXE boot option, and even a boot to Safe Mode option that allows IT admins to access BitLocker-enabled devices without a recovery key. You’ll need to have access to an account with local administrator rights on the device if you pick the Safe Mode option.

Microsoft also has separate recovery steps available for Windows Virtual Machines running on Azure, and the company has also published recovery steps for all Windows 10 and Windows 11 devices over at its support site.

Update, July 22nd: Microsoft updated its recovery tool over the weekend with more options for IT admins.


TOPICS: Business/Economy; Computers/Internet; Conspiracy; Military/Veterans
KEYWORDS: crowdstrike; microsoft; windows; windowspinglist
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1 posted on 07/22/2024 6:32:27 AM PDT by Red Badger
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To: ShadowAce; dayglored; Swordmaker; CodeJockey; bitt

PING!..................


2 posted on 07/22/2024 6:33:03 AM PDT by Red Badger (Homeless veterans camp in the streets while illegals are put up in 5 Star hotels....................)
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To: Red Badger

My employer is down right now. I assume that means our manufacturing plants are also inoperable.


3 posted on 07/22/2024 6:34:24 AM PDT by cyclotic (Don’t be part of the problem. Be the entire problem)
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To: Red Badger

Got root?


4 posted on 07/22/2024 6:34:50 AM PDT by AndyJackson
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To: cyclotic

Even Small Businesses were /are affected.

My company had to write paychecks BY HAND because their accounting software could not connect with their bank’s computers....................


5 posted on 07/22/2024 6:37:27 AM PDT by Red Badger (Homeless veterans camp in the streets while illegals are put up in 5 Star hotels....................)
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To: Red Badger

The self-service check outs were still down at my local grocery store yesterday - had to stand in the “regular” line for 20 minutes, boo-hoo.

My son also got a day off on Friday as his tech firm was knocked off...


6 posted on 07/22/2024 6:39:22 AM PDT by Bon of Babble (You Say You Want a Revolution?)
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To: Red Badger

My employer was affected but our IT department has made significant headway since Friday.

Interestingly, we have observed that employees who shut down their computers the night before the Crowdstrike update was pushed were not affected.


7 posted on 07/22/2024 6:43:58 AM PDT by rightwingintelligentsia (Democrats: The perfect party for the helpless and stupid, and those who would rule over them.)
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To: Red Badger

My recovery tool:

https://linuxmint.com/


8 posted on 07/22/2024 6:47:45 AM PDT by Linux Rules (Linux - Resistance Is Futile)
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To: Bon of Babble

Welcome to the 1970’s...............😎


9 posted on 07/22/2024 6:53:08 AM PDT by Red Badger (Homeless veterans camp in the streets while illegals are put up in 5 Star hotels....................)
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To: Red Badger

10 posted on 07/22/2024 6:55:46 AM PDT by ShadowAce (Linux - The Ultimate Windows Service Pack )
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To: Red Badger

11 posted on 07/22/2024 6:56:54 AM PDT by ShadowAce (Linux - The Ultimate Windows Service Pack )
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To: ShadowAce

Dry run for November 5th?.................


12 posted on 07/22/2024 6:57:09 AM PDT by Red Badger (Homeless veterans camp in the streets while illegals are put up in 5 Star hotels....................)
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To: Red Badger

What a cool way to get even more spyware into peoples computers!


13 posted on 07/22/2024 6:59:38 AM PDT by The Louiswu (Pray for Peace in the world.)
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To: Red Badger

It might be extra bad at my company. It coincided with some sort of major upgrade where all users had to shut off their laptops and log off phones overnight.


14 posted on 07/22/2024 7:10:53 AM PDT by cyclotic (Don’t be part of the problem. Be the entire problem)
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To: Red Badger

>Dry run for November 5th?.................

Yep.

https://nypost.com/2024/07/19/us-news/crowdstrike-global-tech-outage-snarls-early-voting-in-arizona-gop-convention-travelers-delayed/


15 posted on 07/22/2024 7:12:17 AM PDT by fretzer
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To: Red Badger

IF I had a dollar for every paycheck I have calculated & written by hand over the years,-——————


16 posted on 07/22/2024 7:37:23 AM PDT by ridesthemiles (not giving up on TRUMP---EVER)
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To: ridesthemiles; dayglored; Swordmaker; ShadowAce

I have worked here for over 20 years, and 10 for the company that was bought by this one, and never had a hand-written company paycheck before last week. Tells you how much Microsoft is inserted into businesses all over the world. I haven’t heard if any Apple-Based systems were affected............. ...


17 posted on 07/22/2024 7:41:21 AM PDT by Red Badger (Homeless veterans camp in the streets while illegals are put up in 5 Star hotels....................)
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To: Red Badger; Abby4116; afraidfortherepublic; aft_lizard; AF_Blue; AppyPappy; arnoldc1; ...
Windows Recovery Tool ... PING!

You can find all the Windows Ping list threads with FR search: just search on keyword "windowspinglist".

Thanks to Red Badger for the ping!

18 posted on 07/22/2024 7:41:44 AM PDT by dayglored (“Courtesy is owed. Respect is earned. Love is given.” - Kinky Friedman 1944-2024)
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To: Red Badger
> I haven’t heard if any Apple-Based systems were affected............. ...

Only reasonably recent versions of Windows were affected.

No impact whatsoever on Linux or MacOS.

And no impact on REALLY OLD Windows. See Southwest Airlines, who kept running all their flights just fine:

...because their critical systems run on Windows 3.1 and Windows 95
That's true.
19 posted on 07/22/2024 7:45:25 AM PDT by dayglored (“Courtesy is owed. Respect is earned. Love is given.” - Kinky Friedman 1944-2024)
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To: dayglored

I made a remark about that situation years and years ago when MS began new versions and newer versions, I think Windows 98 was current at the time.

I said something to the effect, Why would I want to trade in my old OS that has all the bugs worked out for a new one that has more bugs in it? Seems to me that hackers would all ignore the old software and be attacking the newer software...............


20 posted on 07/22/2024 7:50:45 AM PDT by Red Badger (Homeless veterans camp in the streets while illegals are put up in 5 Star hotels....................)
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