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Hertz Charges Tesla Model 3 Renter $277 Fee for Gas, Won’t Back Down
The Drive ^ | 05/08/2024 | Nico Demattia

Posted on 05/09/2024 2:28:47 PM PDT by TexasKamaAina

You might understand the shock that Hertz customer Joshua Lee felt when he saw the receipt for his rented Tesla Model 3. After returning the vehicle back to Hertz following a weekend vacation in Los Angeles, Lee noticed he was hit with additional charge of $277.39 on top of his initial reservation price. Why was he charged so much additional money? According to Hertz, that was the cost of refueling the electric Model 3. Unfortunately for Lee, the further he pried the company for information, the more Hertz doubled down, and the more confused he became.

(Excerpt) Read more at thedrive.com ...


TOPICS: Chit/Chat
KEYWORDS: automotive; ecars; ethics; ev; hertz; rental; tesla
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At least they didn't send the cops after him - as they've done to others.
1 posted on 05/09/2024 2:28:47 PM PDT by TexasKamaAina
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To: TexasKamaAina

Brings up an interesting question. How much does it cost to charge a Tesla III? Someone has to pay for it and why should this ev rental guy get charged from somebody else’s outlet? It ain’t free.


2 posted on 05/09/2024 2:31:50 PM PDT by silent majority rising (When it is dark enough, men see the stars. Ralph Waldo Emerson)
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To: TexasKamaAina

Clear proof of DEI hiring at Hertz


3 posted on 05/09/2024 2:34:34 PM PDT by bigbob
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To: TexasKamaAina

How will BIG GOV be able to function without all of those ga$ taxe$?


4 posted on 05/09/2024 2:35:05 PM PDT by PGalt
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To: TexasKamaAina

Well, it takes hours to charge a Tesla, and that’s a long time that the vehicle is not available to rent again.

Besides, Hertz has to figure out a way to recoup its hundreds of millions lost with EVs, so, somebody has to pay.


5 posted on 05/09/2024 2:38:37 PM PDT by adorno (CCH)
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To: bigbob

“Clear proof of DEI hiring at Hertz”

Oh, I think that white employees at Hertz have been doing an excellent job of screwing customers for quite some time.


6 posted on 05/09/2024 2:39:41 PM PDT by The Antiyuppie (When small men cast long shadows, then it is very late in the day.)
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To: TexasKamaAina

So Cal Edison does indeed seem to be scamming Californians. My business electric bill has been about $380-$450 every month. But we do on occasion, a few hours a week, have to turn on a 480 Volt, 138 Amp generator. We do this during non-peak hours. Our average usage per month has not changed. But Edison decided to change our ‘bracket’ and charge us something like “surge pricing” because we occasionally have to run the generator and that takes from the grid.

What is even more insulting is that I have read articles that due to the number of solar installs across the state, the state actually generates more energy than it can sell during the day. Peak hours are from 4pm-9pm when people come home and turn on their appliances; and the sun is not producing free energy.

While I doubt it cost $277 to charge a Tesla - they may be charging this guy some kind of amortized cost for build out expenses at Hertz. But they should have made the costs clear upfront like they do with gasoline. They tell you return it full for get charged $7 a gallon etc. Hard to imagine it costs more to fill than a gas car. But, if Hertz is rarely charging cars and is getting reamed by Edison for “surge use” like I am, it is entirely possible.

I am really angry because I could have gone with gas generator. I went with electric because the upfront costs were lower and I didn’t need to vent the roof. But if they don’t change their charging, I may just go back to natural gas.


7 posted on 05/09/2024 2:39:54 PM PDT by monkeyshine (live and let live is dead)
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To: TexasKamaAina

Talk about incompetence on behalf of Hertz.

Mismatch the EV to the customer. This is not rocket science. Customer arrives at airport, needs car to hotel, then to customer site, back to airport and flies home. This is the PERFECT customer situation.
Car sits at HERTZ charging, during cleaning, and again in it’s assigned parking spot on the HERTZ lot.

Customer won’t come close to driving the range, so charge time is minimized. Car is fully charged at HERTZ, and the customer doesn’t have to bother with fueling, receipts etc.

No wonder HERTZ may be facing bankruptcy after dropping so much into an idea, then taking a proverbial dump in the punch bowl. They deserve to to bankrupt - just due to stupidity.

There are those customers who WANT and EV; even if it means having to spend time charging. Why? How better do. you test drive an EV, than renting it for a week, driving it normally, comparing features you do not know about; agains the car they typically drive every day.


8 posted on 05/09/2024 2:42:44 PM PDT by Hodar (A man can fail many times, but he isn't a failure until he begins to blame somebody else.- Burroughs)
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To: PGalt
How will BIG GOV be able to function without all of those ga$ taxe$?

Easy. Per mile driven charges. $1 per 10 miles driven, or $1o per mile estimated that would have been driven if not driven enough. Big government never loses.
9 posted on 05/09/2024 2:42:49 PM PDT by adorno (CCH)
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To: monkeyshine

I rented a car recently and was told to refill it or be charged TEN dollars a gallon for just regular fuel. No doubt the EVs cost even more.


10 posted on 05/09/2024 2:43:04 PM PDT by ponygirl (Stay gold.)
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To: TexasKamaAina

1. I have rented Teslas from Hertz
2. It’s in the rental agreement you bring it back at 80% or better charged. If not you pay the Hertz rate for electricity.
3. Just like the Hertz price for gas, their price for electricity is higher than market.

I stopped at a Hertz supercharger on the way back to the airport. It took 14 minutes to fully charge from about 38%. This way I paid the lower Tesla rate.

Dude has no case.


11 posted on 05/09/2024 2:43:29 PM PDT by Blueflag
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To: Hodar

I know from experience that renting a Tesla from Hertz often has a lower daily rate than even a compact gasoline car. That’s the temptation. This guy should have read the rental agreement


12 posted on 05/09/2024 2:46:04 PM PDT by Blueflag (Very often renting a Tesla from Hertz has the lowest rental cost per day versus even a compact gasol)
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To: silent majority rising

We got “stuck” with a rented Hyundai Genesis from Avis. Decided just to keep it and see what driving an EV is like.

NEVER AGAIN. The car was beautiful, well-appointed, and FAST. A real pleasure to drive! But the experience of keeping it full of amp-hours was FRUSTRATING AS HELL.

For a week, though, I think it cost us something like $50 total, and probably $15 of that is just money still stuck in some EV charger’s app that I have no way of getting back out. You know, you sign up to use their charging stations, and when your balance drops below $10 they automatically bill your card $20 kind of thing.

My guess is Hertz is ripping this guy off because he didn’t charge it at all — kinda like when you bring a gas car back empty and they charge you $10+ per gallon for the gas.


13 posted on 05/09/2024 2:48:10 PM PDT by Nervous Tick ("First the Saturday people, then the Sunday people...": ISLAM is the problem!)
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To: TexasKamaAina
MISLEADING HEADLINE

From the first line of the article:

Update May 9, 12:45 p.m. ET: After this story was published, Hertz informed The Drive that its Customer Care team would be "reaching out to Mr. Lee to apologize and will refund this erroneous charge."

everybody can now unbunch their panties.

14 posted on 05/09/2024 2:49:11 PM PDT by Michael.SF. (Pray for Biden: Psalms 109: 8)
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To: TexasKamaAina

Every time I go on temporary duty, if Hertz is the unit cheapest option, I always go to the next highest. They always tried to sneak extra charges for fuel, even after I showed receipts. They also tried to charge my workmate over a $1000 to clean a car that smelled like weed from a previous renter in Colorado. Never rent from Hertz.


15 posted on 05/09/2024 2:49:20 PM PDT by USAF1985 (Joe McCarthy is a hero...he was absolutely, 100% correct! (Let’s go Brandon!))
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To: The Antiyuppie

>> white employees at Hertz

They have white employees??!?

(Never seen one except maybe in Alaska. Most of my rentals are in the San FranCrisco Gay Area and they’re all Indians.)


16 posted on 05/09/2024 2:52:28 PM PDT by Nervous Tick ("First the Saturday people, then the Sunday people...": ISLAM is the problem!)
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To: Michael.SF.

>> everybody can now unbunch their panties.

Aw, just when I was getting comfortable with knotted knickers!


17 posted on 05/09/2024 2:53:54 PM PDT by Nervous Tick ("First the Saturday people, then the Sunday people...": ISLAM is the problem!)
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To: TexasKamaAina

I just want to know how much they charged him for blinker fluid and fuel injection cleaning


18 posted on 05/09/2024 2:54:13 PM PDT by algore
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To: TexasKamaAina

Not the bright bulb in the lamp, having rented a Tesla.


19 posted on 05/09/2024 2:59:21 PM PDT by BobL
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To: monkeyshine
they may be charging this guy some kind of amortized cost for build out expenses at Hertz.

Or because they're trying to unload their EV fleet for pennies on the dollar.

-PJ

20 posted on 05/09/2024 3:03:56 PM PDT by Political Junkie Too ( * LAAP = Left-wing Activist Agitprop Press (formerly known as the MSM))
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