Talk about incompetence on behalf of Hertz.
Mismatch the EV to the customer. This is not rocket science. Customer arrives at airport, needs car to hotel, then to customer site, back to airport and flies home. This is the PERFECT customer situation.
Car sits at HERTZ charging, during cleaning, and again in it’s assigned parking spot on the HERTZ lot.
Customer won’t come close to driving the range, so charge time is minimized. Car is fully charged at HERTZ, and the customer doesn’t have to bother with fueling, receipts etc.
No wonder HERTZ may be facing bankruptcy after dropping so much into an idea, then taking a proverbial dump in the punch bowl. They deserve to to bankrupt - just due to stupidity.
There are those customers who WANT and EV; even if it means having to spend time charging. Why? How better do. you test drive an EV, than renting it for a week, driving it normally, comparing features you do not know about; agains the car they typically drive every day.
I know from experience that renting a Tesla from Hertz often has a lower daily rate than even a compact gasoline car. That’s the temptation. This guy should have read the rental agreement