Posted on 10/19/2015 8:00:58 PM PDT by Swordmaker
You cant blame them I suppose. They dont really know any better, but the latest IBM report is attracting attention because, well, it pretty much tells any open-minded person that Macs are a better deal, even in the enterprise.
This shouldnt surprise anyone who has been watching the digital transformation of the workplace over the last few years. Thats a period in which computers have evolved from being beige boxes on your desk to becoming solutions you carry in your pocket, wear on your wrist or access through the cloud.
Not only is technology changing, but workplace habits are being revised BYOD is becoming W.O.R.K. 24/7 (not great for work/life balance) and those old legacy silo approaches to interdepartmental management function are becoming hard to justify in any connected enterprise. Thats just the way it is.
Make it complicated, please, may once have been the mantra for enterprise developers attempting to create needlessly complex business processing systems for use by employees.
That was then and this is now; todays millennials dont want to waste time using non-intuitive solutions, even if you are paying them to do so. Theyll just steal your business ideas, develop better systems, leave your firm and put you out of a job.. . .
. . . Mac users need less IT support, according to IBM, which is currently deploying 1,900 Macs per week. The difference in IT support needs is stark just 5% of employees using Macs need help from IBMs tech support helpline in contrast to 40% (eight times as many) of the employees using PCs. It means IBM has just 24 help desk staff to support around 130,000 Macs and iOS devices internally.
(Excerpt) Read more at computerworld.com ...
If corporations understood that Macs were really that much cheaper than PCs, they'd fire their IT support staff. buy Macs and pocket massive savings.
And yet they don't.
If you want on or off the Mac Ping List, Freepmail me.
I know that in years past...far past...that this was the case. Im glad that it remains so.
Where I worked, each employee got a what was essentially a dumb terminal that provided a virtual Windows environment on a central server. The processes were shared, so only as many instances of Windows were created as happened to be logged on. You were assigned a certain amount of disk space on central storage.
Naturally, you were not allowed to install or change any software, or remove any data. It was very secure. You could log on from home and get the same virtual desktop remotely in your browser.
Uppity Apple article which taunts us Windows Enterprise users.
Look, the Microsoft Windows suite of products has created a highly skilled resilient community of tech workers and users.
We are productive in spite of the platform and tools we work with.
Sure, Apple users have more time to be creative and productive on their Macs.
However, we Windows users know way more about virus recovery, system rebuilds, constant vulnerability management, near-undetectable data exfiltration and the thrills of data breach incident response!
Actually, airline corporations understand that putting mission critical aviation charts and manuals on Apple iPads were really much cheaper than hardcopy, and a helluva lot more reliable than residing on Microsoft Windows devices...
Apple’s iPad now in use in all American Airlines cockpits
www.appleinsider.com/ articles/ 13/ 06/ 24/ appl... Proxy Highlight
Jun 24, 2013 ... The completion of American Airlines’ iPad rollout has allowed the company to discontinue paper revisions to its terminal charts.
United puts iPads in cockpits for ‘paperless flight deck’ | Macworld
www.macworld.com/article/1161884/ipads_in_cockpit.html Proxy Highlight
The fact that an airline cockpit has required so much paper might be surprising ... And the iPad charts
Well-when I bought my first computer in 1987, I could choose between spending $6k (Mac) and $2K (PC) for similar functionality. Buying that PC meant I could choose from a wider array of software programs - MAC locked in licensing so if APPLE doesn’t approve of the program, you won’t be able to buy it. The elephant in the room - fewer MAC viruses because MACS are a smaller population. If tomorrow, MACS were everywhere and PC’s were a small portion - then MACS would have more IT support calls and businesses would have to pick from much smaller libraries of applications - sometimes not finding an equivalent in MAC land. I like MACs - it’s just that this article misrepresented reality.
Mac runs on Unix
Have you considered the import of the fact that IBM, the driving force behind the industry standardization of the PC, is the one saying this?
That's part of it. It also has to do with OSX being based on UNIX.
Show me a Mac that does ERP including manufacturing and shopmfloor capabilities, along with everything else including GL....
That’s right, youmcan’t, because your a Mac user, and you are effing reeeeeeeeetarrrrrrrrrrrrded.
Right. Because corporations are perfectly efficient, and IT managers always make the recommendation that does the most to maximize shareholder value at the expense of reducing their staff size, budget, and importance to the company.
That wasn't true in 1987 and isn't true today.
And Mac is not an acronym.
Well, ClearCase_Guy, IBM is a corporation and they are currently replying 1,900 Macs per week. . . I'd say they understand exactly what they are doing and why. They found that Mac users in their offices are using their IT department for trouble calls only 5% compared to 40% of their Windows PC users making trouble calls in in the same time period. . . that is a HUGE difference in support cost. In other words it costs EIGHT times less to support the same number of Mac users than it does to support Windows users. That means ONE-EIGHTH the staff in IT to support the same number of computers and users than before.
This is not news to us Mac IT supporters. We've known this for years. . . but the data have been suppressed. The Total Cost of Ownership of Macs is far lower than the TCO of Windows machines. That's been shown multiple times before. It is especially true when you include cost recovery at end of useful life of the machines. Apple products hold their value far better than do other products and the resale values of used Apple products are much higher than are the products of other manufacturers, most of which are only suitable for recycling or landfill.
For example, my office is retiring several Apple Intel Core2Duo iMacs from 2008 and MacBook Airs, and a similar vintage Mac Mini that turned out to be no longer suitable for our purposes.
They are perfectly good Macs for home use, but will no longer run our vertical solution software reliably with the latest OS X (they will run that OS), so we bought some referred replacements. The replacement iMacs with 8GB of RAM and Intel i5s cost us $1059 and we will sell these seven year old iMacs they are replacing for approximately $400 each. . . making the cost of our replacements only $659. If we get the same use out of these new iMacs as we got out of the previous, they will cost us less than $100 a year. That's a bargain, as far as I am concerned. In the meantime, I will not have to buy any business subscription to any anti-virus or anti-malware at all. More savings.
The MacBook Air's, also refurbed cost us $749 and we will sell the two four year old ones also for about $400, which means the new ones will cost us a total of $349. . . giving us a four year potential cost of under $90 per year. Great bargains as far as we are concerned.
Yes, that is absolutely true. . . an unparalleled skill set. . . useful for. . . wait, I'm trying to think of what it might be useful in doing. . . I'm trying . . . hold on. . . it'll come to me. . .
Virtualization is a big part of the move to BYOD, and to giving users their choice of hardware platforms. A lot of companies put their core business apps and documents in a virtual machine, and leave things like messaging, e-mail and Web browsing -- and things like social networking in downtime, which isn't central to business, but keeps morale up -- local. That is where choice of platform becomes mostly irrelevant to the company, and user preference can be indulged (again, good for morale).
I used to work at a Web publisher that had its CMS in a virtual machine and things like Photoshop -- which would put a lot of strain on server resources and network speed to make it usably responsive -- local to the user.
Well, let's admit that that did result in grounding an entire fleet of one airline when Jessup accidentally uploaded an updated landing map for one Airport that was really fouled up and wound up with TWO maps for the same airport on the iPad and caused their app to endlessly reboot. . . forcing pilots who were planning to fly to Washington D. C. to revert to paper charts until they figured out what they had done wrong!
I believe there were about 78-80 flights that were grounded on one day because of that itty-bitty oops.
To foul up is human, to REALLY foul up requires a human using a computer!
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