[Loyalist]

It's pronounced "ash-HO-lay."

[Veggie Todd]

Well, if you don’t want people to call you a-hole, don’t be one.

[Darksheare]

Comcast, customer service is number one!
LOL

[proxy_user]

Back in the 80s, I had to look at the fields in my bank’s DDA system. They had a one-byte field called ‘troublesome customer indicator’. This was pretty much the same thing, but they didn’t print it on the statements.

[bigbob]

In return for two years free service, they can call me whatever they want to. In fact, I’d offer up a few suggestions, turnabout is fair play.

[Mastador1]

Comcast: We are so sorry that our internal designation of your account made it on to an external piece of correspondence.

[Romulus]

That’s gonna cost Comcast big time.

I’m guessing at least three months free HBO.

[circlecity]

This must be a popular topic cuz it’s the forth thread I’ve seen on this story today.

[Sooth2222]

Brown told Elliott the family was having financial difficulties. She'd called Comcast to cancel the cable portion of her account, for which she had to pay a $60 fee. The representative, however, escalated her call to a retention specialist who tried to persuade her to keep the cable service and sign a new two-year contract.

"I am shocked," Brown told Elliott. "I was never rude. It could have been that person was upset because I didn't take the offer."

[To Hell With Poverty]

Another wink to your not-a-ping list!

[exit82]

Must be Big Bad LeRoy’s brother.

[frithguild]

[Buckeye McFrog]

See what $8.35 through a temp agency will buy ya....