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Boy writes letter to LEGO after losing minifigure, gets awesome response
Yahoo! ^ | January 8, 2013 | Mike Krumboltz

Posted on 01/09/2013 7:52:58 AM PST by Altariel

Seven-year-old Luka Apps spent his Christmas money on the LEGO Ninjago Ultra Sonic Raider set. A sound investment, if you ask us. But the thing about LEGOs -- those small pieces are easy to lose. They don't call 'em minifigures for nothing.

Against his father's recommendation, young Luka took his newly procured Jay ZX shopping. And then, wouldn't you know it, the figure went missing, never to be seen again.

Luka, not one to admit defeat, decided to write a letter to the good people at LEGO seeking a replacement.

(Excerpt) Read more at games.yahoo.com ...


TOPICS: Business/Economy; Society
KEYWORDS: customerservice; lego; legos; ninjago
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To: bolobaby

Thanks for the heads up. I’m guessing that $5000 price for a Millenium Falcon is in the box? And by box - not in the 30 gallon bin mixed in with all of my son’s other legos?

My son wanted the Falcon one Christmas. I figured he was too young for it, but was something we could work on together. He was perhaps 8 or 9? He had it done in about two days by himself!


101 posted on 01/09/2013 12:37:19 PM PST by 21twelve (So I [God] gave them over to their stubborn hearts to follow their own devices. Psalm 81:12)
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To: happyhomemaker

Actually, no I don’t expect it, and I don’t think this child’s father did, either.

As for what a liberal would be calling for had Lego not sent him the little toy, well...there’s no explaining WHAT liberals do. Certainly calling for a boycott would be foolish, and I would loudly disagree with such action. I myself would have told the child (who is SEVEN, not a teenager), “Well, I guess you’ll have to save up and buy a new one.”

Look, it was a bold thing the kid did — he admitted his guilt (more than what many adults would do) and asked for a favor from the company. The company granted the favor and that’s all. It was a nice thing for them to do, simple as that.

As a mother, I’ve often had to be harsh with my children once they didn’t get the message about responsibility. But after ONE infraction, I’m usually apt to give a little slack. And you know what? I actually LIKE helping people out when I can and when by doing so I will not contribute to further harm. This little boy — practically a baby — did pretty much the right thing given the circumstances of his infraction.

I see that upthread you mentioned that it would have been better had he asked if he could buy the figurine by istelf, without the rest of the toy. Perhaps. Perhaps that’s what I would have suggested to my own child, but I don’t know if I would have even thought of it, to tell the truth.

That said, I do understand your posittion and how you arrived at it. It is not without merit, IMO.

Best regards,


102 posted on 01/09/2013 12:39:20 PM PST by VermiciousKnid (Sic narro nos totus!)
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To: happyhomemaker

I remind you this is a story about a company who *chose* to give freely to a young boy.

This is no different than an individual *choosing* to be charitable to another individual.

Conservatives should celebrate *real* generosity.


103 posted on 01/09/2013 12:43:14 PM PST by Altariel ("Curse your sudden but inevitable betrayal!")
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To: happyhomemaker
I agree; the parents should have ensured that the letter from the child would include an offer to pay for the replacement. That said, you can't fault the company for entering into the fantasy that made the child want the toy in the first place and using it to encourage the child to take better care of his toys, rather than make him guilty and ashamed for the first mistake. That was sweetly done. Hope the kid and his parents are suitably grateful.

Also, we don't know if the company sent the parents a bill, but since they had the address to send the toy, they certainly could have.

104 posted on 01/09/2013 12:47:42 PM PST by Albion Wilde ("If you're going through hell, keep on going."--Winston Churchill)
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To: 1rudeboy

Rudeboy...If a kid has the “good fortune” to catch a ball and then asks the hitter to sign it and is told that it will be $30 I would suggest the kid’s parents check their eBay app and if a ball signed by this player is going for more than $50 they should encourage the kid to pay up and go home a sell it on eBay for a profit. With that profit they should then encourage the kid to invest in silver.


105 posted on 01/09/2013 12:53:43 PM PST by happyhomemaker (Rejoice in hope, be patient in tribulation, be constant in prayer. Rom 12:12)
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To: 1rudeboy

Rudeboy...If a kid has the “good fortune” to catch a ball and then asks the hitter to sign it and is told that it will be $30 I would suggest the kid’s parents check their eBay app and if a ball signed by this player is going for more than $50 they should encourage the kid to pay up and go home a sell it on eBay for a profit. With that profit they should then encourage the kid to invest in silver.


106 posted on 01/09/2013 12:54:07 PM PST by happyhomemaker (Rejoice in hope, be patient in tribulation, be constant in prayer. Rom 12:12)
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To: happyhomemaker

happy,

I think I wasn’t clear about something.

When I said I wasn’t sure if I’d tell my own child to ask if he could buy the little figurine by itself, it wouldn’t have been because I didn’t think he should offer to pay. It would have been because I don’t think Lego sells those little figurines by themselves.

Best,


107 posted on 01/09/2013 12:55:27 PM PST by VermiciousKnid (Sic narro nos totus!)
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To: happyhomemaker

happy,

I think I wasn’t clear about something.

When I said I wasn’t sure if I’d tell my own child to ask if he could buy the little figurine by itself, it wouldn’t have been because I didn’t think he should offer to pay. It would have been because I don’t think Lego SELLS those little figurines by themselves. It simply might not have occurred to me that they might sell them that way.

Best,


108 posted on 01/09/2013 12:57:31 PM PST by VermiciousKnid (Sic narro nos totus!)
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To: Albion Wilde

If you check my comments I never faulted the company. Lego corp is not in the position to raise the child nor teach them a lesson in responsibility. My immediate reaction was that the father was training the child to not even consider “paying” for a replacement when they have been irresponsible. BTW who in the world believes that a 7 yr composed that email?


109 posted on 01/09/2013 1:02:02 PM PST by happyhomemaker (Rejoice in hope, be patient in tribulation, be constant in prayer. Rom 12:12)
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To: happyhomemaker

You feel very strongly about this. Perhaps you should research the boy’s address and write the parents a stern letter.


110 posted on 01/09/2013 1:05:19 PM PST by Albion Wilde ("If you're going through hell, keep on going."--Winston Churchill)
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To: Albion Wilde

Why the snark? Maybe you should be happy that there are still parents that are teaching their children to accept responsibility and not encourage them to go for the freebies. Maybe I should tell my husband to quit working so hard because the whole idea of paying for stuff is overrated


111 posted on 01/09/2013 1:41:53 PM PST by happyhomemaker (Rejoice in hope, be patient in tribulation, be constant in prayer. Rom 12:12)
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To: Albion Wilde

You know what I find ironic about your reply? This is a quote on your homepage.

“A world in which individuals make their own trade-offs with their own money is fundamentally different from a world where third parties take those decisions out of their hands and impose their own notions of what is best for “society..”
—Thomas Sowell


112 posted on 01/09/2013 1:44:53 PM PST by happyhomemaker (Rejoice in hope, be patient in tribulation, be constant in prayer. Rom 12:12)
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To: happyhomemaker

It’s very clear you’re quite bothered about a company’s generous and charitable reply to one little boy.

The generosity of others is no threat to the generous minded.

The charity of others is no threat to the charitable.

If it bothers you this greatly, perhaps you should write the family and make your concerns known.


113 posted on 01/09/2013 1:45:40 PM PST by Altariel ("Curse your sudden but inevitable betrayal!")
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To: happyhomemaker

And Lego made its own decision to respond favorably to the *request*.

It chose to trade goodwill, charity (and good public relations) for the price of a toy.

You are bothered because you have convinced yourself that the father is raising his son poorly, despite not knowing the man himself or being acquainted with the family in general.

Since you are apparently taking *his* parenting decisions personally, perhaps you should take your third-party parental concerns directly to the boy’s father and express your concerns that you, rather than he, knows how best to raise his son to the benefit of society.


114 posted on 01/09/2013 1:50:41 PM PST by Altariel ("Curse your sudden but inevitable betrayal!")
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To: Altariel

Can you imagine the outcry if Lego had responded to the the cute 7 yr olds “request” for a free replacement with a price list for replacement parts? This evening we would be reading about boycotts of Lego because a evil heartless corporation actually had the gall to ask for money for a product from a little kid. Obviously you are offended that I found it a troubling sign that parents are encouraging their young kids to email companies to replace lost parts for free. I know you probably thought this was the feel good story of the year but I can’t get on your bandwagon. So now when I go to buy my son a new Lego set I will rejoice that the prices have gone up 10% to cover their goodwill toward kids like little Luka.


115 posted on 01/09/2013 2:50:21 PM PST by happyhomemaker (Rejoice in hope, be patient in tribulation, be constant in prayer. Rom 12:12)
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To: happyhomemaker

Alternatively, if Jay ZX sells on Ebay for $30, the parents should encourage the kid to write Lego and get one for free, and then sell it . . . teaching the same lesson you provided.


116 posted on 01/09/2013 2:57:19 PM PST by 1rudeboy
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To: happyhomemaker
So now when I go to buy my son a new Lego set I will rejoice that the prices have gone up 10% to cover their goodwill toward kids like little Luka.

Why don't you simply explain to your son that he must earn his own money for the Lego set?

117 posted on 01/09/2013 3:01:33 PM PST by 1rudeboy
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To: happyhomemaker

Please, get a hobby.


118 posted on 01/09/2013 3:07:14 PM PST by Albion Wilde ("If you're going through hell, keep on going."--Winston Churchill)
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To: happyhomemaker

The truth comes out—instead of being happy that a company was generous to another individual, you are miffed because you have convinced yourself it will affect *your* pocketbook.

If you feel so strongly about it, don’t buy Legos. Ever again. No one makes you buy their products, and clearly, you cannot buy Legos with a clear conscience, now that you know what the company *chooses* to do.

I am not offended by your behavior, but saddened that you bristle at their generosity and charity and that you have convinced yourself that you know better than the boy’s father how to raise his own son. These are hardly conservative attitudes.


119 posted on 01/09/2013 3:08:26 PM PST by Altariel ("Curse your sudden but inevitable betrayal!")
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To: 1rudeboy

I do...he makes his lego money by catching fly balls...paying off the batter for a “desirable” signature and reselling them on eBay LOL!!


120 posted on 01/09/2013 3:10:52 PM PST by happyhomemaker (Rejoice in hope, be patient in tribulation, be constant in prayer. Rom 12:12)
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