This is important information for Vets, United Airlines and others. Veterans and their loved ones can call the Veteran’s Crisis Line at 1-800-273-8255 and Press 1, chat online, or send a text message to 838255 to receive assistance 24 hours a day, 7 days a week, 365 days a year. Also, the local Red Cross, Salvation Army or any number of veteran’s organizations would help. Many airports have a Military Liaison agent/officer who can help, as well. Why doesn’t United Airlines know this and have guidelines for this type of situation? It isn’t rocket science! Only a minimum effort by UA and or Airport Security would have been needed. Thank you for your service, Jim!