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Pennsylvania 'Do-not-call' telemarketer hotline overwhelmed
The Pittsburgh Post-Gazette ^ | Wednesday, August 07, 2002 | John M.R. Bull

Posted on 08/07/2002 11:27:57 AM PDT by Willie Green

Edited on 04/13/2004 2:34:44 AM PDT by Jim Robinson. [history]

HARRISBURG -- The state's new "do not call" list to be registered as off-limits for telemarketers has been swamped, and thousands of residents have not been able to get through since the hotline was turned on yesterday.

In fact, within the first 20 hours that the list was opened, starting yesterday morning, roughly 115,000 people were successfully registered to have their phone numbers placed on the list.


(Excerpt) Read more at post-gazette.com ...


TOPICS: Business/Economy; Culture/Society; Government; US: Pennsylvania
KEYWORDS: privacy; recession; theneweconomy
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1 posted on 08/07/2002 11:27:57 AM PDT by Willie Green
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To: Willie Green
Hello, and welcome to the Pennsylvania Do Not Call registration line.
In a moment, you will be transferred to an operator.

But first, a message from one of our sponsors...
2 posted on 08/07/2002 11:31:46 AM PDT by reagan_fanatic
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To: Willie Green
Not that the Colorado list has stopped the national banks from calling me about credit cards and mortgage opportunities.

It's certainly made dinner time much quieter, though.

(How long until somebody hops into this thread to whine about the right of people to shove their way into my ear because it's good for the economy?)

3 posted on 08/07/2002 11:33:08 AM PDT by r9etb
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To: r9etb
More info on related article:

State debuts its 'do-not-call' list

The aim is to provide protection from those pesky telemarketers

Wednesday, August 07, 2002
By John M.R. Bull, Post-Gazette Harrisburg Correspondent

HARRISBURG -- Linda Och of Knoxville was thrilled yesterday to put her name on the new statewide "do not call" list.

It means that she no longer has to screen her telephone calls to avoid those annoying telemarketers.

She had been getting as many as 30 calls a day. One came on Christmas Eve. She said a phone salesman lured her into a credit card scam that cost her $400.

Never again.

"We're all victims of telemarketers, I think," she said as she registered her phone number on the do-not-call list. "This is the best thing since sliced bread. I'm thrilled."

The list was authorized by the Pennsylvania Legislature in the spring and signed into law by Gov. Mark Schweiker. Registration began during a news conference held by state Attorney General Mike Fisher, the Republican candidate for governor, whose office will administer the list.

You can register at the Web site www.nocallsplease.com or by calling toll-free 1-888-777-3406.

The process is easy. For Och, it took 30 seconds yesterday as the news media looked on.

To register, a caller is asked to give his name, address, ZIP code and phone number. The hot line is fully automated, and is open around the clock. A phone number will remain on the do-not-call list for five years.

The hot line, however, may be busy for a while, as a large volume of callers is expected. Try back later, Fisher suggested, noting that Colorado registered 100,000 people on the first day of registration for its do-not-call list.

The state's registration hot line is set up to handle 1,000 calls per hour. The Web site can handle 12,000 per hour.

Pennsylvania's list will be compiled by Sept. 15 and given to Direct Marketing Association of New York for distribution to all telemarketers in the country. Each company will pay $465 a year for the list, which will be updated quarterly. Direct Marketing Association is a nonprofit firm that is not charging the state to compile the list.

Telemarketers will be expected to abide by the do-not-call list as of Nov. 1.

After that, if a telemarketer calls someone whose phone number is on the list, Fisher said he will prosecute. Fines could range from $1,000 per illegal call to $3,000 if the recipient is 60 or older.

Repeat violators can be banned from doing business at all in Pennsylvania.

The law prohibits telemarketers from intentionally blocking consumers' caller identification. Fisher said anyone who receives an illegal call should notify his Bureau of Consumer Protection with the identification of the telemarketing firm. If that is unknown, Fisher said, the attorney general's staff can obtain that information through investigation.

"Today, Pennsylvanians have the power to hang a 'do-not-disturb' sign on their telephones and reclaim a piece of their privacy that has been relentlessly invaded by telemarketers," he said. "My job as attorney general will be to enforce this law and to prosecute any telemarketing company that fails to comply with your newly obtained right not to be bothered at home."

Fisher has been working on legislation to create a do-not-call list since 1996, when he was a state senator.

He, too, has been bothered by telemarketers. One call, six to eight years ago, stuck in Fisher's memory, he said. It came at 9:30 a.m. on a Christmas Day.

"You can imagine what I told him," Fisher said.

His wife, Carol, said she put their home number on the do-not-call list yesterday.

But politicians in search of votes, such as gubernatorial candidate Fisher, remain free to dial people at home.

Fisher said the do-not-call list will not apply to political parties or candidates. He said he would not promise that his campaign will forego the use of telemarketing firms.

Politics also plays a part in the registration process.

Callers who register by phone may notice that the automated greeting announces that they have reached "Attorney General Mike Fisher's do-not-call list."

John M.R. Bull can be reached at jbull@post-gazette.com or 1-717-787-4254.


4 posted on 08/07/2002 11:34:29 AM PDT by Willie Green
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To: r9etb
I went from 3-4 calls a week to 3 or 4 calls in the last year since I signed up (and they were all charities) for Missouri's no-call list. Saves a lot of frustration.
5 posted on 08/07/2002 11:35:14 AM PDT by RabidBartender
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To: reagan_fanatic
LOL....or even better:

"....if you leave your name and number, we will call you back...every day....at dinnertime...."

6 posted on 08/07/2002 11:35:46 AM PDT by ZinGirl
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To: Willie Green
That Christmas Eve call reminded me of Bun-Bun.
7 posted on 08/07/2002 11:40:13 AM PDT by steve-b
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To: r9etb
It has sure helped in Colorado. No other single change has improved the quality of my life and that of my family's more.

Team Lending, one of the big telemarketers selling mortgages, tried to get an 11th hour injunction to prevent the law from taking effect. Their president was quoted in the papers as saying "If people don't want telemarketing calls why do they respond?" He also claimed the law violates his freedom of speech. Bzzzt!

I wonder who's calling them now? Nobody, I hope.
8 posted on 08/07/2002 11:43:29 AM PDT by 5by5
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To: Willie Green
He said he would not promise that his campaign will forego the use of telemarketing firms.

With the super stealth Gubernatorial campaign he’s running, I don’t think PA residents have too much to worry about.

I’ve never understood how telemarketing firms make money. I don’t know anyone who buys anything from their phone calls. Must be someone out there though…

Owl_Eagle

”Guns Before Butter.”

9 posted on 08/07/2002 11:49:22 AM PDT by End Times Sentinel
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To: 5by5
The problem with his line of thinking is this:

He's not entitled to freedom of speech at someone else's expense. A telemarketer burns your time and uses your resources (your phone) to express himself for commercial purposes. Without your consent.

If you defend telemarketers, then the logical position would be to support a WalMart putting up advertising signs in your front yard.

10 posted on 08/07/2002 11:51:26 AM PDT by TontoKowalski
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To: 5by5
The problem with his line of thinking is this:

He's not entitled to freedom of speech at someone else's expense. A telemarketer burns your time and uses your resources (your phone) to express himself for commercial purposes. Without your consent.

If you defend telemarketers, then the logical position would be to support a WalMart putting up advertising signs in your front yard.

11 posted on 08/07/2002 11:51:30 AM PDT by TontoKowalski
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To: Willie Green
I have told my parents that they should sign up for these lists, when I have my own house I definetly will. But until then, my sister and I enjoy seeing who can embarass the telemarketer the best. My sister will tell the telemarketer that her husband does not let her make decisions and he might beat her if he catches her on the phone, BTW she is only 20 and not married. I enjoy watching TV and having the telemarketer call and I just keep them on the line and make them think that they are going to get a sale or something. I have been able to waste up to a half hour of their time. I tell them this right before I hang up. However, my favorite times are when the Baltimore Sun calls. Then I go off about how I will never get a liberal piece of crap paper. And why would I pay when I can read it on the internet for free.
12 posted on 08/07/2002 11:57:17 AM PDT by CollegeRepublican
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To: Owl_Eagle
I don’t know anyone who buys anything from their phone calls. Must be someone out there though…

Instead of going after the telemarketers, maybe we ought to target those unknown people you speak of. It'd be a good way to weed out the morons from society, and the telemarketers would be out of business. Two birds with one stone!
13 posted on 08/07/2002 11:57:55 AM PDT by jenny65
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To: Willie Green
You can bet that I was one of those 115,000 that signed up yesterday! And may I say: "It's about time!"
14 posted on 08/07/2002 12:01:57 PM PDT by cuz_it_aint_their_money
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To: Willie Green
i did mine online yesterday morning with no problem, we shall see if it works.
15 posted on 08/07/2002 12:02:01 PM PDT by angcat
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To: CollegeRepublican
A buddy of mine told me that he'll pick up the phone and when he realizes it's a teleM he'll say 'hold a sec, got something on the stove'. He goes back to tv or whatever he's doing, then he'll pick up again "How can i help you? wait a minute, someone at the door" har. He says he actually enjoys thier calls.

At work; I don't really mind teleMs. It's no big deal for me to say 'are you soliciting, thank you, take me off your list, never call back'. But when I get the hang ups arrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrghghghghgh?#@!#@!!

that gets to me a lil bit

I think it's complete BS that you cannot call telem #s back to at the very least tell them to remove your number from thier list.

16 posted on 08/07/2002 12:03:28 PM PDT by Jn316
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To: r9etb
(How long until somebody hops into this thread to whine about the right of people to shove their way into my ear because it's good for the economy?)

Well, I'll go half way :)

There are a couple of problems with the current situation that tend to raise everyone's ire. Solve them, and I think we'll finally put an end to the Great Telemarketing Debate. First of all, a ringing telephone is a VERY annoying thing. I can't stand the sound of it, in any of its variations. Change it. Once I'm over the irritation of that damned sound, I now need to know who the hell it is. Caller ID got me partially there, but it doesn't work for everyone. Make it so.

Have the telemarketing industry subsidize personal phone lines. Somehow make incoming sales calls "toll" calls. Each one you get, money comes off the bill (real money, not a half-cent or some other paltry sum).

The problem is we don't "own" our phone lines. If there is a way to make telecom infrastructure "property-like", we could implement restrictions of our own, without government help.

I can't blame telemarketers for doing what they do. It's obviously somewhat successful, or they'd be gone by now. They are annoying, just as fliers on my windshield offering cheap carpet cleaning are.

17 posted on 08/07/2002 12:04:12 PM PDT by Mr. Bird
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To: Willie Green
They got this backwards. What they should be doing is setting up a "Please call me" list. That is, people who wish to receive calls from telemarketers can put themselves on this list that is then distributed to all the telemarketers. Telemarketers can only call those who put their names on this list. Then everybody will be happy. Those who do not wish to be called by telemarketers will not be bothered and those who wish to receive phone solicitation will be in their glory.


18 posted on 08/07/2002 12:04:28 PM PDT by SamAdams76
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To: All
So when is a Do Not Call hotline coming to California?
19 posted on 08/07/2002 12:08:35 PM PDT by nycgal
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To: TontoKowalski
The real problem is that people don't have a spine anymore to tell telemarketers to go to hell and threaten to notify the authorities if the problem persists.

Yet another example of the sheeple begging the gov't to resolve a situation that can easily be taken care of by the parties involved.

20 posted on 08/07/2002 12:09:11 PM PDT by Extremely Extreme Extremist
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